
Tony Graham Toyota
Ottawa, ON
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273 Reviews of Tony Graham Toyota
Bought my daughters first car When I decided to purchase my daughter her 1st car on her 21st birthday., Tony Graham Toyota was my 1 stop shop. Kris McFarlane went above and beyond When I decided to purchase my daughter her 1st car on her 21st birthday., Tony Graham Toyota was my 1 stop shop. Kris McFarlane went above and beyond to accommodate all my requests( some would say my demands lol) He was polite and listened to what it was we were looking for. He didn't oversell, He took the time and presented us with a few options and when we finally chose. Kris was able to make this first experience in purchasing a vehicle a positive one. He definitely has a long term client in both my daughter and I. BRAVO More
Amazing Eric and service department I drive many extra km because I know my car will be carefully maintained. I have bought eight Corollas from this dealership. Would not go anywhere els I drive many extra km because I know my car will be carefully maintained. I have bought eight Corollas from this dealership. Would not go anywhere else for a new car. More
Master of fraud They are selling used cars with their own price, but when we want to but our cars, they will say no it's not worth that much and they will sell them w They are selling used cars with their own price, but when we want to but our cars, they will say no it's not worth that much and they will sell them with price of soil. I don't trust them and I will not recommend it to anyone as they are swindlers More
stress free purchase We just purchased our third Toyota from Tony Graham, we have always been happy with the service and the cars we purchased. When we decided it was time We just purchased our third Toyota from Tony Graham, we have always been happy with the service and the cars we purchased. When we decided it was time to trade in our 2002 and 2005 Toyota's we didn't consider going anywhere else. Guy Veilleux made the whole process smooth and stress free. We had to wait a while to get the colour of car we wanted and it was worth the wait. So far we are very happy with our 2017 Camry. Overall a very pleasant experience. More
Very Satisfied! I ended up driving 45 minutes out of my way just to get the deal done at TG instead of going with a dealership 5 minutes from my office. The reason w I ended up driving 45 minutes out of my way just to get the deal done at TG instead of going with a dealership 5 minutes from my office. The reason was our salesperson Jody. My wife and two daughters and I had visited many other dealerships. Jody was the only one who inquired about what my needs are and what my wife's needs are...all the other dealership's salespeople pretty much ignored my wife and kids. Jody was easy to talk to and answered all of of our questions without resorting to bad-mouthing other brands of vehicles or being condescending. We are now the happy owners of a Highlander Hybrid! More
2017 Corolla XSE - Very frustrated Recently tried to purchase a new 17 Corolla from TG Toyota but without success.. Had previously purchased a Tacoma and RX 350 from TG Lexus since 200 Recently tried to purchase a new 17 Corolla from TG Toyota but without success.. Had previously purchased a Tacoma and RX 350 from TG Lexus since 2008. I was very disappointed with the minimal amount of negotiation room or willing to make a deal with me on the Corolla. I realize it is a new model year but I did not feel like a valued customer. I have no choice but to take my business elsewhere. More
2012 Highlander Repair This past summer I took my 2012 Highlander in for repair, it took this dealership 2 visits to actually fix the problem even though, I gave them a deta This past summer I took my 2012 Highlander in for repair, it took this dealership 2 visits to actually fix the problem even though, I gave them a detailed description of the issues, and all they had to do was take it for a test drive to "feel the issues", also receptionist (service desk) was quite rude, second time around. So I took the Highlander into the dealership as the vehicle was moving from side to side, once you got to around 80kmh, which I explained to the dealership when I dropped off the car. This first time they indicated they found the issue and it was going to cost $700, which I was happy about, but when I drove it off the lot and got it up to 80kmh, still had the same issue, frustrating, as I had to make another appointment to fix the same issue that I identified. When I took it back the second time I asked the receptionist if they took it for a test drive the first time around to verify if they actually fixed the problem, and she indicated that there are no roads that they can go 80kmh, even though the speed limit on Hunt Club is 80kmh. This second round cost me $1700 as the "knuckle" needed replacement, which they should have done in the first place. So essentially they did a repair that did not fix the issue, so I spent $700 for no reason. More
Tony Graham Scion Toyota Last week we purchased a Toyota 4 Runner from Jody Kirkpatrick. She was amazing and made what is normally a very stressful experience into a relaxed Last week we purchased a Toyota 4 Runner from Jody Kirkpatrick. She was amazing and made what is normally a very stressful experience into a relaxed, easy going fun time. Jody exudes professionalism and has an awesome personality. We will definitely see her for any future vehicle purchases. Thank Jody !!!!. More
Amazing service from start to finish I recently bought a new car from Luis and I had great service from start to finish. I will recommend Tony Graham Toyota to all my friends and family. I recently bought a new car from Luis and I had great service from start to finish. I will recommend Tony Graham Toyota to all my friends and family. Thank you very much for making my car buying experience a great one I love my new car. I also would like to thank the lady who does my Licensing she went above and beyond on getting me the plates I always wanted Big thanks :) More
A positive experience I have been a customer for many years. With every visit I would meet a great service. I would like to thank Tan, Jennifer and Curtis for their excelle I have been a customer for many years. With every visit I would meet a great service. I would like to thank Tan, Jennifer and Curtis for their excellent work. I enjoy my new car very much. More