Tony Graham Toyota

stress free purchase We just purchased our third Toyota from Tony Graham, we have always been happy with the service and the cars we purchased. When we decided it was time We just purchased our third Toyota from Tony Graham, we have always been happy with the service and the cars we purchased. When we decided it was time to trade in our 2002 and 2005 Toyota's we didn't consider going anywhere else. Guy Veilleux made the whole process smooth and stress free. We had to wait a while to get the colour of car we wanted and it was worth the wait. So far we are very happy with our 2017 Camry. Overall a very pleasant experience. More

Very Satisfied! I ended up driving 45 minutes out of my way just to get the deal done at TG instead of going with a dealership 5 minutes from my office. The reason w I ended up driving 45 minutes out of my way just to get the deal done at TG instead of going with a dealership 5 minutes from my office. The reason was our salesperson Jody. My wife and two daughters and I had visited many other dealerships. Jody was the only one who inquired about what my needs are and what my wife's needs are...all the other dealership's salespeople pretty much ignored my wife and kids. Jody was easy to talk to and answered all of of our questions without resorting to bad-mouthing other brands of vehicles or being condescending. We are now the happy owners of a Highlander Hybrid! More

2017 Corolla XSE - Very frustrated Recently tried to purchase a new 17 Corolla from TG Toyota but without success.. Had previously purchased a Tacoma and RX 350 from TG Lexus since 200 Recently tried to purchase a new 17 Corolla from TG Toyota but without success.. Had previously purchased a Tacoma and RX 350 from TG Lexus since 2008. I was very disappointed with the minimal amount of negotiation room or willing to make a deal with me on the Corolla. I realize it is a new model year but I did not feel like a valued customer. I have no choice but to take my business elsewhere. More

2012 Highlander Repair This past summer I took my 2012 Highlander in for repair, it took this dealership 2 visits to actually fix the problem even though, I gave them a deta This past summer I took my 2012 Highlander in for repair, it took this dealership 2 visits to actually fix the problem even though, I gave them a detailed description of the issues, and all they had to do was take it for a test drive to "feel the issues", also receptionist (service desk) was quite rude, second time around. So I took the Highlander into the dealership as the vehicle was moving from side to side, once you got to around 80kmh, which I explained to the dealership when I dropped off the car. This first time they indicated they found the issue and it was going to cost $700, which I was happy about, but when I drove it off the lot and got it up to 80kmh, still had the same issue, frustrating, as I had to make another appointment to fix the same issue that I identified. When I took it back the second time I asked the receptionist if they took it for a test drive the first time around to verify if they actually fixed the problem, and she indicated that there are no roads that they can go 80kmh, even though the speed limit on Hunt Club is 80kmh. This second round cost me $1700 as the "knuckle" needed replacement, which they should have done in the first place. So essentially they did a repair that did not fix the issue, so I spent $700 for no reason. More

Tony Graham Scion Toyota Last week we purchased a Toyota 4 Runner from Jody Kirkpatrick. She was amazing and made what is normally a very stressful experience into a relaxed Last week we purchased a Toyota 4 Runner from Jody Kirkpatrick. She was amazing and made what is normally a very stressful experience into a relaxed, easy going fun time. Jody exudes professionalism and has an awesome personality. We will definitely see her for any future vehicle purchases. Thank Jody !!!!. More

Amazing service from start to finish I recently bought a new car from Luis and I had great service from start to finish. I will recommend Tony Graham Toyota to all my friends and family. I recently bought a new car from Luis and I had great service from start to finish. I will recommend Tony Graham Toyota to all my friends and family. Thank you very much for making my car buying experience a great one I love my new car. I also would like to thank the lady who does my Licensing she went above and beyond on getting me the plates I always wanted Big thanks :) More

A positive experience I have been a customer for many years. With every visit I would meet a great service. I would like to thank Tan, Jennifer and Curtis for their excelle I have been a customer for many years. With every visit I would meet a great service. I would like to thank Tan, Jennifer and Curtis for their excellent work. I enjoy my new car very much. More

Pushy and condescending Sales person was nice enough. The assistant manager came in and tried to pressure me into committing immediately. He was pushy and offensive, to say t Sales person was nice enough. The assistant manager came in and tried to pressure me into committing immediately. He was pushy and offensive, to say the least. If you're set on a Toyota, I would recommend checking out Mendes. They were fantastic every step of the way! More

Tried to get a price...ended up with BS Stopped in to get a price on Manager Demo 2015 Prius's that were in their show room... Ask reception, and they were very pleasant, but could give a pr Stopped in to get a price on Manager Demo 2015 Prius's that were in their show room... Ask reception, and they were very pleasant, but could give a price. A sales guy was requested...He sauntered over after 5 minutes, told me I need to pick which one I wanted, then he could go work out a price with his manager... I told him I wanted a price on both...No, need to pick one. Can I just get a GD price on a car? I own an 06 prius, purchased from this dealership... I guess I will go somewhere else to replace it. More

A positive experience I dropped in at a busy time and was made comfortable until I could meet with an employee. James Hum was extremely helpful and took the time to give me I dropped in at a busy time and was made comfortable until I could meet with an employee. James Hum was extremely helpful and took the time to give me a test drive as well as a run down on the well organized process that the dealership uses. I trusted his advice and I'm happy with my purchase. I'm keenly aware that most decisions are made through an internal hierarchy but I feel confident that James went to bat for me. Clearly a knowledgeable and respected member of the team. I have and will continue to recommend Tony Graham to others as appropriate. More