Tony Graham Toyota
Ottawa, ON
Filter Reviews by Keyword
By Type
270 Reviews of Tony Graham Toyota
A very pleasant experience. We are repeat customers ... Being repeat customers pretty much says it all. We have been happy with the service for 4 years! Hong Fu and Luis were extra special! Being repeat customers pretty much says it all. We have been happy with the service for 4 years! Hong Fu and Luis were extra special! More
Best experience buying a car so far in Canada ! Had to change car for a new lease, I thought of Toyota as it's known for its reliability. Tried another Toyota garage closer to my home, had an unplea Had to change car for a new lease, I thought of Toyota as it's known for its reliability. Tried another Toyota garage closer to my home, had an unpleasant experience (beginner seller apparently), and tried Tony Graham Toyota and Artur was super great advising me for my best options, without giving me too much pressure to buy. Bought my Corolla and I'm very happy about it. First service today as well, and I'm super happy of the great surprises (perks) that they offer to me ! Car washed, got a card that gives me savings on fuel, points,... Love the service, and for now I'll go there even if it's quite far from home. Special thanks to Artur Malinin for his great service and information as a salesman ! More
Great customer focused dealer From when we entered to test the car to arranging the purchase to car pick up was relaxed and not pressured. I felt at ease and able to make my mind From when we entered to test the car to arranging the purchase to car pick up was relaxed and not pressured. I felt at ease and able to make my mind up with the necessary time reflection More
Best experience ever buying a new vehicle! This was my second time around buying a new car at this location. Sales Manager Chris and Jose Pedro went beyond my expectations to make our experienc This was my second time around buying a new car at this location. Sales Manager Chris and Jose Pedro went beyond my expectations to make our experience an absolute delight. A well deserved 10 out of 10 in every category. My wife and I were impressed by the level of care, professionalism and customer service these guys offer. We will definitely go back there for our next new vehicle in the future. Their finance lady Mary Jackson was also a 10 out of 10 by the way... More
Professionnel Je voudrais souligner l’attitude professionnel du membre de Tony Graham Toyota et aussi l’accueil chaleureuse de tout le membres. J’ai ete content du Je voudrais souligner l’attitude professionnel du membre de Tony Graham Toyota et aussi l’accueil chaleureuse de tout le membres. J’ai ete content du service reçu More
Great I was very pleased with my service experience at Tony Graham. I was given a loaner car when my new car was not ready. I did feel like there was a lack I was very pleased with my service experience at Tony Graham. I was given a loaner car when my new car was not ready. I did feel like there was a lack of communication between the dealer and financial manager however Louis made the final process very easy and pleasant. More
Great experience purchasing our new hybrid Rav 4 Overall a great experience from first walking in the dealership. Brandon was very knowledgeable about the features of the Rav and the functions of hy Overall a great experience from first walking in the dealership. Brandon was very knowledgeable about the features of the Rav and the functions of hybrids on our test drive. Wesley helped us out with easy to understand and solid advice. Finally, Luis delivered our new Rav with an unexpected but very welcome degree of attention and care. Well done start to finish Tony Graham! More
Excellent service Excellent staff great location great services I will recommend friends and family to good for vehicles and services I will be happy to see you aga Excellent staff great location great services I will recommend friends and family to good for vehicles and services I will be happy to see you again All the best More
All my requests are fully deal with my satisfactorily. I felt that I was treated with respect and provided me the in depth knowledge of RAV4. Mahdi and Luis demonstrated their professional knowledge of To I felt that I was treated with respect and provided me the in depth knowledge of RAV4. Mahdi and Luis demonstrated their professional knowledge of Toyota products. More
Frustrating Purchasing vehicle went well. Pick up date was not so great. Arrived at430pm for scheduled appointment. Dealer was busy with another customer till 5pm Purchasing vehicle went well. Pick up date was not so great. Arrived at430pm for scheduled appointment. Dealer was busy with another customer till 5pm. Then he could not find the truck, it was not ready.By 530pm it was ready,then they had to re do the paperwork as the auto start was not on the bill. Got ready to leave around 6 pm and noticed the gas tank had not been filled.Went to the garage with the salesperson and got gas. Left for home around 615pm,and on the way home we turned on the radio and noticed that the Sirius radio was not activated. Called the dealer the next day and it was actived. Really frustrating!! More