Tony Graham Kanata Toyota

All military population should come here! Just amazing! First if all, let me congratulate you on your very knowledgeable, respectful and professional staff. I must admit of all the 5 cars and truck I had to First if all, let me congratulate you on your very knowledgeable, respectful and professional staff. I must admit of all the 5 cars and truck I had to buy new, Jakob was very impressive from the moment he introduced himself to the moment I left a content woman with my killer SUV. I always research and compare thoroughly among different models, companies and up to the dealers reviews... Despite tge fact your Yelp review was bad and a woman said she felt prejudicely treated by one of the sellers being condescending towards her. Well let me tell you that the opposite happened to me, I went through the same thing with other dealerships but Jakob has been the most respectful I have met in 10 years which has won my desire to remain with your dealership for my future servicing. If all your sellers are able to take the time to REALLY show, provide numbers, relevent precise comparison example with similar models of the competition, gone the extra mile during the test drive, the negotiations of prices .... Well , you have a great establishment build on strong people and not only quality products! Also, I must say I totally appreciated Jakob going again the extra mile by going threw all the options in the car and taking the time to seat down with me in the car despite it seemed straight foward... and I realised certain key tools would have been missed if I had been told to only read the book .... Again, Thank you very much and I am lioking firward to go again to your dealership! I will also make sure to add my positive comment against those negative comments. Regards More

Profesional and friendly The representative- salesman, James Shinnan, was personable, professional and part of a team of support. The atmosphere in the whole facility was ha The representative- salesman, James Shinnan, was personable, professional and part of a team of support. The atmosphere in the whole facility was happy, respectful and helpful. We felt being well taken care of . More

Love Love Love my XSE The first contact with Waji in Service is very welcoming and give you confidence, The sale manager Alex is fantastic and Loren is great. we were so i The first contact with Waji in Service is very welcoming and give you confidence, The sale manager Alex is fantastic and Loren is great. we were so impressed that we bought 2 cars. great TEAM More

Courteous, Friendly, Efficient. The service was efficient. Great communication with quick response time. Friendly and accommodating. James was knowledgable about the Corolla. I a The service was efficient. Great communication with quick response time. Friendly and accommodating. James was knowledgable about the Corolla. I am happy with my new Corolla! More

Excellent experience overall From the first time I walked into the dealership, I was approached by Loren and he was a great sales person to work with right from the start. He ans From the first time I walked into the dealership, I was approached by Loren and he was a great sales person to work with right from the start. He answered all my questions, and when he didn't know the answer he went and found out rather than brushing it (something a lot of people will do). I required some unique set ups in the vehicle (something you'll likely never see again) to make sure it was the right one for me and Loren respected this and did everything he could to be of assistance. I felt comfortable in the dealership right from the start. Everyone there was very friendly and welcoming. The turnaround was very quick from the day I purchased the car to the day I picked it up. When I arrived to pick up my car, everyone made the day that much more exciting for me. There were a few hiccups (on my end) and I needed the assistance from the service department, and without hesitation they offered to help me, despite the request being something they had never come across before. Overall I had a great experience and would definitely recommend this dealership to my friends and family. More

My car was ready when promised. The sales person was helpful All the individuals I dealt with at this dealership were professional and efficient. My car was perfect and the process was thorough. Thanks. Maril All the individuals I dealt with at this dealership were professional and efficient. My car was perfect and the process was thorough. Thanks. Marilyn Trudel More

Great car buying experience with Loren at Kanata Toyota Loren is extremely knowledgeable and tech savvy, and provided great after sales service too. I highly recommend him if you’re looking for a new vehicl Loren is extremely knowledgeable and tech savvy, and provided great after sales service too. I highly recommend him if you’re looking for a new vehicle. He knows the Toyota line and has a knack for remembering stats of various cars without needing to look them up. Everyone I met was friendly and professional. No games, and I appreciate that. I paid a fair price, they made a fair profit, and they didn’t waste my time with the “let me check with my manager” game that most dealerships play. More