Tilbury Chrysler

This is our second time dealing there. This is our second vehicle we have purchased through Tilbury Chrysler and both experiences have been hassle free and left us wanting to come back. I w This is our second vehicle we have purchased through Tilbury Chrysler and both experiences have been hassle free and left us wanting to come back. I will definitely be going there for my next. Lino was friendly, knowledgeable and helped us find something we will be happy with in our price range we wanted. He took the time to show us how everything worked (which I have never had before). More

Lino Toscani a true professional! Lino is courteous, knowledgeable and passionate about his job. We would highly recommend the dealership for their professionalism, along with Lino fo Lino is courteous, knowledgeable and passionate about his job. We would highly recommend the dealership for their professionalism, along with Lino for his. Would definitely buy again from Lino and recommend him to everyone. More

Chris Vanneck was great to deal with We got a 2017 Dodge Ram sport, and Chris Vanneck was great to deal with, he gave us a great deal and always got back to us quickly whenever we called. We got a 2017 Dodge Ram sport, and Chris Vanneck was great to deal with, he gave us a great deal and always got back to us quickly whenever we called. He went the extra mile to make sure we were happy and that the deal went smoothly. Highly recommend to anyone looking to purchase a vehicle. More

Buyer Beware I am writing to review a major safety concern. Please note that this review is not intended to discredit the dealership, but rather to make other cus I am writing to review a major safety concern. Please note that this review is not intended to discredit the dealership, but rather to make other customers aware of dangerous situations that they may experience with used vehicle purchases from this dealership. I purchased a used 2012 Dodge Journey from this dealership 6 weeks ago. Last week my battery would not start, which is fine. Upon servicing the vehicle to replace the battery, my mechanic noticed that the tray which the battery sits on was rusted and corroded to the point where the battery was about to fall through. It is almost certain that if I would have continued to drive this vehicle the battery would have fallen through the tray which could potentially cause a great deal of harm and physical injury to me or to others. I contacted the dealer and raised this concern only to be brushed off with a 'sorry, it's too late' attitude. Even so, it took them 9 days to get back to me with this response! The dealership mentioned that the battery is not part of a safety check, which is understandable. However, when the tray that holds the battery is in such bad shape that a battery is about to fall right through it they should take action before putting the vehicle for sale. I am very disappointed at this dealership's lack of attention to this critical detail before selling the vehicle and crass response to my concern afterwards. In conclusion: BUYER BEWARE before you or a loved one is injured from this dealer's negligence. More

Jeep fam Went into see Robert after being in a rental car for quiet sometime and battling with insurance. Robert assisted us with our many needs during the pro Went into see Robert after being in a rental car for quiet sometime and battling with insurance. Robert assisted us with our many needs during the process! Thank you! More

There for you Robert Sheets got me set up with an awesome used journey that was everything I hoped for. Very helpful in finding the best vehicle for me after heari Robert Sheets got me set up with an awesome used journey that was everything I hoped for. Very helpful in finding the best vehicle for me after hearing my wishlist and working with my budget. Ask for Robert Sheets, a very knowledgable, trustworthy sales guy! More

Lovemyjeep I had been wanting a jeep since I could remember. This dealership was amazing. Everyone was helpful and helped me find my dream car. Robert went out o I had been wanting a jeep since I could remember. This dealership was amazing. Everyone was helpful and helped me find my dream car. Robert went out of his way to allow to purchase my dream vehicle, which I thought showed tremendous customer service. He had everything already set up and was very informative. He was always there for my million questions and concerns and truly cares about his cusomers. I would defianetly recommend him to everyone looking for a new/ used vehicle. More

Great experience. Got more than I had hoped for! I went to the dealership looking for a vehicle within my budget and certain options. Due to the great service of the sales team I was able to purchase I went to the dealership looking for a vehicle within my budget and certain options. Due to the great service of the sales team I was able to purchase a vehicle with more options for less. More

Won't go back Very hard to get a straight answer. Your concerns get tossed around to every employee they have. Still waiting to hear why the options on the purchase Very hard to get a straight answer. Your concerns get tossed around to every employee they have. Still waiting to hear why the options on the purchase agreement is higher then what is on the window sheet. Was told to drive to the dealership to be told that the person to deal with is on vacation and won't be back until Monday. No call Monday. Guess they weren't in a hurry to help their customer. Lesson learnt. Have to do your own research for the vehicle you want to get the right one. No need for a sales person. I have a few family members the drive dodge, won't recommend. More

Didn't even make it to the lot, not sure if bait and switch Contacted dealer about vehicle for more information since i am about 2.5 hours away i'd like to know more information on a used 2014 RAM. Communicatio Contacted dealer about vehicle for more information since i am about 2.5 hours away i'd like to know more information on a used 2014 RAM. Communication occurred over 5+ days and the truck was never conveniently on the lot to obtain answers to questions I had. I had answers like "The truck has also been gone out with a serious customer for a few days", who lets a customer test drive a truck for a week?! Too many red flags here, stay away. More