Thornhill Toyota

Brand New Vehicle Me and my we're looking for a full size SUV in the showroom until a Gentleman certain Mr. David Cheung approached us and ask can I help you with a smi Me and my we're looking for a full size SUV in the showroom until a Gentleman certain Mr. David Cheung approached us and ask can I help you with a smile. This first impression gives me a comfort of doing so the transaction at wietzes Toyota as well Mr. Cheung showed us an excellent Customer Service which we think is very important in business. In overall, I feel that Weitzes Family business are nice and friendly. Gerry De Guzman More

Thank you to Assad Mahmood for going above and beyond I wanted to thank Assad Mahmood for his terrific customer service. When my RAV4 was giving me issues, Assad was there to help remedy the situation and I wanted to thank Assad Mahmood for his terrific customer service. When my RAV4 was giving me issues, Assad was there to help remedy the situation and to help calm ME down! He spoke candidly and gave me advice about what needed to be replaced right away. When I called Wietzes they were fully booked, no appointments to be had, but Assad made it happen - within a few hours he had a full report on my car for me. I cannot begin to put into words how amazing Assad was during this frustrating process. I greatly appreciate all of his help and would strongly recommend Assad and Wietzes to everyone. More

Thank You Sharon K. Farzin provided me with excellent service on May 24, 2017. My car was serviced,the winter tires were removed, and the all season radials were put on Farzin provided me with excellent service on May 24, 2017. My car was serviced,the winter tires were removed, and the all season radials were put on my car. The staff was very accommodating and pleasant to deal with. I was impressed by the good customer service, and I would recommend this dealership. More

Great customer service My car was scheduled to have regular maintenance and changed for tires (winter tires to seasonal tires) on May 11, 2017. The service was efficient and My car was scheduled to have regular maintenance and changed for tires (winter tires to seasonal tires) on May 11, 2017. The service was efficient and awesome, they checked my car thoroughly and found out what kind of problems my car had and fixed them right away and I even had free car wash. The maintenance, repair and tires storage prices were reasonable. Also, I would like to thank the advisor for providing good service and advice, he was very nice and friendly. I was very satisfied with the customer service. More

Dream car I wrote to this person regarding the Lexus RC F, never got a replay, the same night I wrote to Cris from village luxury cars and the car was sold to m I wrote to this person regarding the Lexus RC F, never got a replay, the same night I wrote to Cris from village luxury cars and the car was sold to me next day.- Nash Hamoodi This person wrote to me 5 days later did you get my car proof what a joke this guy is, any ways I don't believe in apologies. More

TOO LONG TO GET SERVICE This dealer is great if you can wait for 2+ weeks for service. I personally dont have that much free time. I have had to wait even when appointment wa This dealer is great if you can wait for 2+ weeks for service. I personally dont have that much free time. I have had to wait even when appointment was made, in the check in area for more than an hour. I have asked not to be phoned but today, for the 6th time I hade to tell the caller not to call me anymore. I was immediately hung up on. I understand that they are a busy dealer and it has decome much worse over the last year, but a quick lube? With all this business you could surely afford to put one in. At this point I am searching for another dealer. I want the Toyota service, but I dont have 2 weeks to wait. More

Thank you Aleksey, for great customer service My VENZA is 5 years old. I mostly changed the oil on this dealership. Today was the best service for servicing my car. So I want to say thanks to Adv My VENZA is 5 years old. I mostly changed the oil on this dealership. Today was the best service for servicing my car. So I want to say thanks to Advisor Aleksey and I recommend him to everyone, You will have a good mood and with your car everything will be fine and you will want to come back here next time. More

GIGI TIPEI amazing! I leased my 2016 Camry XSE at another dealership that shalll remain unnamed. I damaged a tire and wheel on a curb covered by snow. Needing replacement I leased my 2016 Camry XSE at another dealership that shalll remain unnamed. I damaged a tire and wheel on a curb covered by snow. Needing replacement I approached my original dealer and they inattentive. I brought the vehicle to Weitzes and was processed by a service advisor GIgi Tipei. She was amazing and I'm usually pretty critical. She was genuine, helped me negotiate an obscure tire warranty that safed me over a thousand dollars. She is well spoken, knowledge and works on their customers behalf. I left even before I knew the claim would eventually be honoured feeling good about the experience at Weitzes because of GIgi. Wish there were more service advisors like her. Hope adamh@weitzes and garyb@weitzes take note. More

Great Customer Service I generally don't write reviews because some of the reviews for products I have read sound like cotton candy in the sky. My experience at Wietzes was I generally don't write reviews because some of the reviews for products I have read sound like cotton candy in the sky. My experience at Wietzes was a positive one. I went to a Toyota dealership in the Richmond Hill and Markham area and the customer experience was so bad I may as well have been invisible. On my way home I stopped at Wietzes at Dufferin and Steeles and a salesperson Nash sold me a car on the spot! Shuttle service is provided within reasonable distances when you are servicing your car. Shuttle driver Paul provides excellent customer service as well. It was well worth my while and I always feel like a valued customer whenever I visit. More

excellent I would recommend this guy he is the best. I mean he's 100 percent excellent. He helps me a lot just to get the car that I want. I would recommend this guy he is the best. I mean he's 100 percent excellent. He helps me a lot just to get the car that I want. More