Thornhill Toyota

Exceptional Salesman No pressure. That is the name of getting into a new ride. I was met by Laz Freedman who put me at ease right away. He knew the 2018 Camry XSE from hav No pressure. That is the name of getting into a new ride. I was met by Laz Freedman who put me at ease right away. He knew the 2018 Camry XSE from having sold a few when I had dropped by in early October. He has sold many more since I picked up my new two tone, red interior Camry, yesterday. Laz made the entire transaction seem like we were getting the car together. Upon closing office, I was introduced to Helya Madani Business Manager. She was a young professional and eager to see me in a new ride as well. Having previously owned 4 BMW’s and a Mercedes Benz the closing office has always intimidated me a little. That was before Helya made the process feel like I was leasing a vehicle with a team and put me at ease with getting my new car. She closed the deal and got me a reduced ECP package when Toyota Finance wanted a small additional amount of money down... very sharp thinking. I love when sales people are on your side to protect your wallet like it’s their own. I highly recommend Wietzes and the family atmosphere. I also, re-met the owner Bert and his son Kevin. A special thank you to Paul in service and Herb in the shop who also made the entire experience an enjoyable team effort. Peter :-) More

Great buing experience Thanks to Wietzes Toyota staff for a very pleasant experience. Recently purchased a Lexus from the dealership. My wife and I walked in on a very bu Thanks to Wietzes Toyota staff for a very pleasant experience. Recently purchased a Lexus from the dealership. My wife and I walked in on a very busy day - all sales staff were tied up with customers- we were not ignored- the General Mgr -Gary - stepped in and made sure we were looked after - from initial test drive set up by George, to follow up ,and finally to purchasing the vehicle. Then we were passed on to Joseph who explained all the high tech stuff in car (very confusing for 60 yr olds ) . Thank you all for great team effort with no pressure- highly recommend dealership to anyone. More

Maintenance and Tire Work I have been a Wietzes customer for 10 years and would highly recommend the dealership because of their exemplary service. I have always had quality I have been a Wietzes customer for 10 years and would highly recommend the dealership because of their exemplary service. I have always had quality work done on my vehicle and the recent service from Assad both in the quality of his recommendations and his honesty and sincerity was truly a remarkable experience. When my wife took the vehicle to service because of the tire pressure warning light, he saw toit immediately and even provided some recommendations that he noticed at the time. More

Excellent purchashing experience Thanks to Product Advisor David Cheung, he is trustable and knowledgeable. He is always helpful and friendly.Because of him I have a happy purchasing Thanks to Product Advisor David Cheung, he is trustable and knowledgeable. He is always helpful and friendly.Because of him I have a happy purchasing experience. He deserves a thumb up. I will recommend him to my friends and family. More

Buyer BEWARE Lorne Chapman Product Advisor Wietzes Toyota  Please be aware, I am speaking from personal experience, i spent $60,000 here and was completely Lorne Chapman Product Advisor Wietzes Toyota  Please be aware, I am speaking from personal experience, i spent $60,000 here and was completely unsatisfied with the treatment. 1/10 rating!!!! I had ONGOING disputes for 3 months & contacted management. I ALWAYS read reviews before making large purchases, and I WISH I was warned beforehand by someone. There are good salesman and then some earn the bad " sleezy car salesman " stereotype. In my personal opinion, Lorne Chapman is a terrible salesman and should not be employed to handle customers I literally have turned away friends that were potential buyers to this location and sent them elsewhere. DO NOT treat your customers terribly, because people remember BAD experiences more vividly than good ones I'm buying my second car soon and i wouldn't go to this location EVEN if they gave me one for half price. I really wanted to like this place, read other reviews and realize the bulk of the comments posted here Oh and get this, there was a SCRATCH on my car that WASN'T THERE when i viewed the car in the dealership so from the time I purchased the car in the show room to the time I picked up the car ... They managed to scratch it!! Nightmare experience More

Great Service A big shout out for the excellent service I received from ADAM HERDAN (fixed operations manager, Weitzes Toyota), ASSAD MAHMOOD (service advisor, Weit A big shout out for the excellent service I received from ADAM HERDAN (fixed operations manager, Weitzes Toyota), ASSAD MAHMOOD (service advisor, Weitzes Toyota) and KEN HO (fixed operations manager, Downtown Toyota). I purchased a one year old Sienna in May of 2017 from Downtown Toyota. After a few months I noticed some issues with the brakes. I went to my regular local dealership (Weitzes) to try to address it. Although the work required was not all covered by warranty, the two dealerships communicated with eachother and took care of all my needs without any cost. And I did not have to drive all the way downtown to get the work done. Weitzes took care of it for me! Great service from Adam H., Assad M. and Ken H. You made it easy for me. I appreciate it. - from RANDAL S More

Toyota certified used car Nash Hamoodi is incompetent, just wants to get rid of you. Exchanged my Rav 4 2009 to Rav4 2012. It was delivered today - one of the mirrors was crack Nash Hamoodi is incompetent, just wants to get rid of you. Exchanged my Rav 4 2009 to Rav4 2012. It was delivered today - one of the mirrors was cracked (makes you wonder about 160 points of check for toyota certified and the car was dirty. Nash's manager excuse was they sold a lot of cars and have a limited amount of employees. What an xxxxxxx!!! More

Julia Lukhanina I purchased a 2017 Prius C. Julia Lukhanina was the rep. She is more than pleasant and friendly. She's extremely helpful, knowledgeable and made me I purchased a 2017 Prius C. Julia Lukhanina was the rep. She is more than pleasant and friendly. She's extremely helpful, knowledgeable and made me feel relaxed and welcome. I know I can call her if I have any questions. I will certainly recommend her as a rep. I hope to deal with Julia again in the near future. More

Service advisor Gigi Tipei she's great!!! I service 2 Toyota vehicles at their dealer and every time I get Gigi Tipei as my service advisor, she's just great in advising me on what to expect a I service 2 Toyota vehicles at their dealer and every time I get Gigi Tipei as my service advisor, she's just great in advising me on what to expect and what needs to be done for my vehicles. Everything she's doing is backed up by her professional skills and always offered competitive prices that I double check by examining other dealers rates and prices, before any work on my car is done. Well done Gigi!!! Two thumbs up!!! More

Nash was there from, internet, telephone and then in person. Nash Hamoodi met me like an old friend when I first came in to see the Solara. We went over a few details about the car, then he had it brought aroun Nash Hamoodi met me like an old friend when I first came in to see the Solara. We went over a few details about the car, then he had it brought around and I drove it for a few minutes, checking out the parts I was not familiar with. All the while He was very pleasant, helpful and a true car salesman. We settled on a deal and a few days later I came back to Vaughn and closed the transaction, drove away with smiles and a good feeling. Thank You Nash! You are now a man I will recommend for great service. More