Thornhill Hyundai

Oil Change I was very pleased with the service. I didn't feel that I was pressured to get an additional service. Derek clearly explained what work is included be I was very pleased with the service. I didn't feel that I was pressured to get an additional service. Derek clearly explained what work is included beforehand and overall he was very helpful. More

Great! He is very helpful and friendly But i feel like the dealership is way too small. the waiting area is really small and they really need more space. B He is very helpful and friendly But i feel like the dealership is way too small. the waiting area is really small and they really need more space. But the staff are friendly and helpful. More

Excellent, speedy and friendly service On my first visit to the Thornhill Hyundai dealership Derek Griffin kindly greeted us and helped us check in for our oil change appointment. He was qu On my first visit to the Thornhill Hyundai dealership Derek Griffin kindly greeted us and helped us check in for our oil change appointment. He was quick yet thorough throughout the entire service. Me and my girlfriend both were amazed at his professional service and thus decided to take our time to compliment him through this review.We absolutely would recommend this dealership (and Derek specifically) to anyone and everyone. Found this dealership to have the BEST service amungst the many dealerships ive been to in the GTA. Keep up the excellent work! We'll be back for the next maintenance routine. More

Mystery Solved! Though it took several trips to identify the issue causing the battery of my 2012 Elantra to frequently drain over night the service team was determin Though it took several trips to identify the issue causing the battery of my 2012 Elantra to frequently drain over night the service team was determined to resolve the issue and they finally did! The attitude of Mimi and Derek with the service team was constantly encouraging and reassuring. They were not going to give up on me. Thornhill Hyundai and its customers are lucky to have such dedicated staff. Your hard work is appreciated and will always keep me coming back. More

Thanks Derek Giffin Thanks to Derek for the wonderful service and the updates while I waited for the work to be done. you were friendly professional and very knowledgeabl Thanks to Derek for the wonderful service and the updates while I waited for the work to be done. you were friendly professional and very knowledgeable.. excellent customer service. R.Wood More

Quick and friendly service My car had a flat tire so we decided to come to Thornhill Hyundai to get it fixed. Derek was very friendly and offered us coffee and told us where the My car had a flat tire so we decided to come to Thornhill Hyundai to get it fixed. Derek was very friendly and offered us coffee and told us where the waiting area was. Despite being very busy and alot to do he quickly fixed our car within 15 minutes and returned it to us. Overall Derek was very friendly and very efficient. I enjoyed my visit to Thornhill Hyundai today as they fixed my flat tire in a very professional and efficient manner. More

Derek is a true customer service specialist From the moment I walked into the dealership, I felt welcomed by Derek's tone and demenour. Even though I was 15 minutes late for my appointment, Dere From the moment I walked into the dealership, I felt welcomed by Derek's tone and demenour. Even though I was 15 minutes late for my appointment, Derek took the time to go through the review of the available services and he offered a technical insight withouot pushing a sales agenda, which convinced me to do a full service next time around. I've actually always had a pleasant experience at this dealership, from the time I purchased my vehicle in 2013; I always return here for service. I always wait for the service at the premises and noticed they keep the areas very clean, and revamped at least once in the last 2 years or so. Nobody is "pushy" so I'm happy to make conversation and ask questions about my next Hyundai (I'm on my 3rd already!). Thank you for a great experience. Ramona More

Thank you Derek Giffin! You work a tail off to do your job. I'm happy customer! You are very knowledgeable and friendly. I've got excellent customer service. The best service You work a tail off to do your job. I'm happy customer! You are very knowledgeable and friendly. I've got excellent customer service. The best service ever! More

Derek giffin He treated us in friendly manner and provided good service to us. I would definitely go back to this location because he left very good impression of He treated us in friendly manner and provided good service to us. I would definitely go back to this location because he left very good impression of the dealership. More

Thank you Derek Giffin Thanks to Derek Giffin for the excellent service . He was kind and friendly and helpful Very professional and courteous. Best service experience for m Thanks to Derek Giffin for the excellent service . He was kind and friendly and helpful Very professional and courteous. Best service experience for me. Thanks! More