Thornhill Hyundai

Had a problem with my 2020 Hyundai Santa Fe spoke to the service Manager Joseph DOrazio who was exceptional with honest approach and genuine concern 👏 how refreshing . Joseph made it his mission to resolve service Manager Joseph DOrazio who was exceptional with honest approach and genuine concern 👏 how refreshing . Joseph made it his mission to resolve my transmission problem and even though it took a while his on hands approach was much appreciated . Too often we find ourselves struggling for honest Dealers and after service care . Thanks once again, Joseph keep up the excellent work representing Hyundai ,which I hope recognize your efforts and hard work . Sincerely TMammoliti More

Mr.Pakdel was very nice with me, he explained me all the details.He was very friendly and patient. details.He was very friendly and patient. More

Fereshteh Malekan was very nice with me, she explained me all the details recommended her and the Thornhill Hyundai. all the details recommended her and the Thornhill Hyundai. More

Disappointing experience. .. When I called they assured me that my desired vehicle is available and there are good offers for it, so please come to the showroom. Even though I .. When I called they assured me that my desired vehicle is available and there are good offers for it, so please come to the showroom. Even though I told them I stay an hour away, they refused to divulge the rate and insisted on visiting the showroom assuring that I won't be disappointed. I travelled with my aged mother for an hour just to find out they were asking for a whopping CAD16000 above MSRP. Their worksheet showed 11000 in accessories & another 4000 in miscellaneous "fees". I was really excited before coming to the showroom as I had read good reviews about this dealership but NEVER EXPECTED they take such advantage of customers. After an hour spent in negotiation they came down to CAD14000 above MSRP. At that point, we had to give up because it was simply unreasonable. I do understand the industry-wide shortage leading to higher prices, but this markup is simply outrageous. More

Worst place to buy a new car. Mohsin been a manager sold us a defective car rather than a new car. us a defective car rather than a new car. More

My sale person was sali shiraz tank you for your best customer service . TANK YOU customer service . TANK YOU More

This is my 3rd car from Hyundai from the Thornhill dealership. The staff with all the experience they have made me feel very comfortable. Good job every one. dealership. The staff with all the experience they have made me feel very comfortable. Good job every one. More

They are rude and arrogant and when they could not fix a problem said its fixed but it was not after 4 atemps problem said its fixed but it was not after 4 atemps More

This is my first vehicle with Hyundai and the Thornhill dealership. The sales experience has been both enjoyable for me and professional by the dealership personal. Purchase options were well explained dealership. The sales experience has been both enjoyable for me and professional by the dealership personal. Purchase options were well explained and all promises were met and the vehicle was delivered as agreed and on time. More