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The Lakehead Motors Ltd.
Thunder Bay, ON
742 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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742 Reviews of The Lakehead Motors Ltd.
November 12, 2015
Nee 2016 ram Great service when purchasing my new truck. Knowledgeable salesperson and financing associate. All paperwork was efficient. Truck was ready to go on Great service when purchasing my new truck. Knowledgeable salesperson and financing associate. All paperwork was efficient. Truck was ready to go on time. All warranty options were fully explained. More
by Speckmaster
Employees Worked With
Anna Seabrook, Cherie Papa, Rocco Cristoforo
November 06, 2015
experience at dealership Both the salesman and the woman who dealt with the money aspect of buying the van were knowledgeable, friendly and helpful.We took the van for a test Both the salesman and the woman who dealt with the money aspect of buying the van were knowledgeable, friendly and helpful.We took the van for a test drive on Thursday, signed the papers that day and on Tuesday, it was ready for pick up, cleaned fueled and detailed. The only thing I was kind of disappointed in was the fact that no spare tire comes with the van which I think is a necessity with any vehicle More
by howard
Employees Worked With
Jolene (Finance), Ryan Yamashita
November 06, 2015
HAPPY CUSTOMERS At Lakehead Motors you enter as a customer but leave as a friend, well treated, respected and with priority service. Despite the number of 'mind chan At Lakehead Motors you enter as a customer but leave as a friend, well treated, respected and with priority service. Despite the number of 'mind changes' to get the ultimate vehicle, you never feel like you are bothering the sales people. Follow up is excellent by sales personnel as well as the personnel responsible for other aspects of the sale. It is a great place to do business and there is no doubt our allegiance will be with this dealership. More
by Georgette701
Employees Worked With
Cherie Papa, Rocco Cristoforo
October 28, 2015
great experience I felt my experience was a good one. I only hope that the great customer service continues over the years, with and without the warranty on my vehicle I felt my experience was a good one. I only hope that the great customer service continues over the years, with and without the warranty on my vehicle. Chris and Cherie were excellent to deal with. Thanks Lakehead Motors More
by tina123
Employees Worked With
Cherie Papa, Doug Boardman, Chris Gledhill
October 24, 2015
Fantastic Overall great service. They made sure I had everything I needed & even took the time to add in some extras I requested. It was awesome how they expla Overall great service. They made sure I had everything I needed & even took the time to add in some extras I requested. It was awesome how they explained in great detail everything that I was purchasing along with my vehicle. Their service was and always will be greatly appreciated. More
by 8902251993
October 22, 2015
Purchase of used Dodge ram truck Dealer/salesman listened to what we were looking for and found the vehicle that suited us the best took our trade in and we are very pleased with our Dealer/salesman listened to what we were looking for and found the vehicle that suited us the best took our trade in and we are very pleased with our "new" truck More
by Jan123
Employees Worked With
Doug Boardman, Joe Nigro
October 22, 2015
Great Bunch What a good experience, Chris, Doug and Jolene are the kind of people you would want to deal with. See you in 5 years. Thanks What a good experience, Chris, Doug and Jolene are the kind of people you would want to deal with. See you in 5 years. Thanks More
by Eric123
Employees Worked With
Jolene, Doug Boardman, Chris Gledhill
October 20, 2015
Finally bought a jeep from lakehead motors I have been a jeep owner for many years but have never purchased from Lakehead motors due to the customer service I was getting. I am on jeep number f I have been a jeep owner for many years but have never purchased from Lakehead motors due to the customer service I was getting. I am on jeep number four. Went in as I found a jeep I liked at Lakehead and was very surprised with the sales person, I was dealing with Greg he was new to Lakehead and dealing with him was easy and comfortable actually fun great attitude. I ended up purchasing from them instead of Toronto. He has since made several follow up calls with me to inquire on how I am liking my Jeep, excellent customer service. Also would like to thank Cherie Papa as well she was awesome. More
by Joey
Employees Worked With
Cherie Papa, Gregory Cleland
October 16, 2015
Nick was an honest and sincere sales rep! Called the dealership wanting to speak to any sales person that was available. Nick took the call, I explained what I was looking for in a truck. He w Called the dealership wanting to speak to any sales person that was available. Nick took the call, I explained what I was looking for in a truck. He was very attentive, didn't try to push some other vehicle on us and came up with what we needed. After the initial phone call, all of our correspondence was by text(the first time I ever bought a vehicle by texting!) He was instrumental in having the truck ready in a relatively short time that fit our schedule. I was very impressed with the service that we got from Nick and would recommend him to be anyone's rep at Lake head Motors. Good work Nick! Thank you. Fernando More
by 2015SLT
Employees Worked With
Cherie Papa, Nick Figliomeni, Rick Reid
October 15, 2015
Joe helped us purchase the right truck for us The moment we stepped on the lot Joe worked with us to find the perfect truck and the right deal. He was professional and sincere. We are very pleased The moment we stepped on the lot Joe worked with us to find the perfect truck and the right deal. He was professional and sincere. We are very pleased with our purchase and would definitely recommend his services to our friends. Thanks Joe! More
by stick
Employees Worked With
Doug Boardman, Joe Nigro
