The Lakehead Motors Ltd.
Thunder Bay, ON
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741 Reviews of The Lakehead Motors Ltd.
I purchased a brand new dodge caravan. The sales person was terrific, unfortunately he doesn't work there anymore. I've had my vehicle service many times. The employees in the service department seem to be was terrific, unfortunately he doesn't work there anymore. I've had my vehicle service many times. The employees in the service department seem to be very busy, often overwhelmed, so friendly isn't the correct word to use when approaching customers. A ton of miscommunication. They ask that you bring your vehicle in by 8 am but by late afternoon, vehicle is still not serviced or are current "being worked on". Shuttle service when needed takes way too long and the drivers make you feel like you are taking them away from "important" duties. Overall, a very bad experience always. I would never buy a vehicle from there in the future. Would rather travel to a smaller town to purchase and service any future vehicle. I wouldn't recommend them at all. Quite embarrassing! More