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The Lakehead Motors Ltd.

Thunder Bay, ON

3.0
742 Reviews

951 Memorial Ave

Thunder Bay, ON

P7B 6T9

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742 Reviews of The Lakehead Motors Ltd.

April 18, 2015

Poorly safetied cars Less than 3 months after purchasing a used vehicle the car completely ceased in middle of driving downhill. Management was all of a sudden too busy t More

by PurpleBerry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Derek leadbeater
May 02, 2015 -

The Lakehead Motors Ltd. responded

Thank you for sharing your concerns with us. I would really appreciate the opportunity to get some more information from you.as it sounds like you made this purchase prior to when I took up a management position here at Lakehead Motors, It is always our goal to give our customers the best service possible and I would like the chance to learn from this experience. Please contact me directly 807-345-6581 Ext. 176 as I am never too busy to make sure our customers are 100% happy. Kind Regards, Doug Boardman Pre-Owned Sales Manager

February 20, 2015

They do what they can My truck went in for warranty work and they were able to get it in the next day even when they were busy. once the required parts were acquired they w More

by Bblaskie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Land
January 14, 2015

Best buying experience ever I have bought several vehicles over my life and my experience with Lake Head was by far the best. The sales department was amazing , they were very he More

by Douglas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle
December 12, 2014

Good Experience I got my tires swapped on my 2009 Dodge, we had some issues, but they were resolved and the service was good and honest. I am satisfied with my experi More

by Mayo178
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grant W
December 04, 2014

Good service Our salesperson was very friendly, knowledgeable and accomidating. No pressure sales approach and did his best to help us find the truck we really wan More

by Mcmaki
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Fraser
December 03, 2014

My parents bought a brand new 2015 grand caravan from here My parents bought a brand new 2015 grand caravan and it amazing we had instant assistance and the service was beyond great and the help that my parent More

by speedshifter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Fraser
November 24, 2014

TERRIBLE SERVICE I had the WORST experience last week, at Lakehead motors, in the service department I HAVE EVER HAD IN MY LIFE. I brought my van in for service and a More

by tbaymom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
unknown
November 21, 2014

Great Experince I bought a Jeep from the dealership recently and am very happy with my experience! The sales person took his time with me and was very patient with a More

by Ranny12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick and Erin
November 03, 2014

Bad Customer Experience My daughter's 3 month old Chrysler failed on a Saturday morning. By chance she was very near the dealership and took the car straight there. 3 month More

by 3rdturnfence
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
No Name tag - Salesman
October 18, 2014

Every visit is a headache I have been many times, for service and warranty for my fiat. From unnounnotified cancelled appointments, issues not being fixed the first time, tools More

by Jjvone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Various
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