The Lakehead Motors Ltd.
Thunder Bay, ON
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740 Reviews of The Lakehead Motors Ltd.
Great Experiece Recently purchased a 2018 Ram Laramie Eco Diesel from Lakehead Motors.This is the third vehicle I have purchased from them and Vince Commisso found th Recently purchased a 2018 Ram Laramie Eco Diesel from Lakehead Motors.This is the third vehicle I have purchased from them and Vince Commisso found the perfect truck for me.I will be sure to refer anyone I know to Lakehead Motors and Vince Commisso looking for a new or used vehicle. More
purchase 2018 Jeep Grand Cherokee I took possession of a 2018 Jeep Cherokee on Jan.02, 2019. I started off this journey by contacting The Lakehead Motors in Thunder Bay, Ont. I was put I took possession of a 2018 Jeep Cherokee on Jan.02, 2019. I started off this journey by contacting The Lakehead Motors in Thunder Bay, Ont. I was put in contact with a sales rep. named Vince Commisso. Mr. Commisso was not what I expected. He was not the high pressure salesman that I anticipated (and dreaded) that I would have to work with. He took his time and explained the different features of the vehicle as well as the dealer process. It has been many years since I have dealt with a dealership and Vince was able to put my wife and I at ease by slowing down and getting to know us before getting down to business. We are very happy with the way we were treated by all staff at this dealership. I would also like to mention Mrs. Cherie Papa 9 the business/finance Mgr.for her professionalism and patience in putting the deal together. In closing, this dealership and its employees have performed above what I could have expected. I hope and trust this relationship will continue with future dealings in the area of servicing and possible future purchases. More
Great experience The sales staff was friendly and professional. Vince Commisso made the deal go through without any hassles or pressure. It was an enjoyable experience The sales staff was friendly and professional. Vince Commisso made the deal go through without any hassles or pressure. It was an enjoyable experience and I would recommend working with Vince/ Bryan/Anna to anyone looking for a vehicle. More
Great customer service Awesome sales team at Lakehead Motors. Thanks Nick Figliomeni for the great customer service and knowledge with my new purchase of a 2019 Ram Big Awesome sales team at Lakehead Motors. Thanks Nick Figliomeni for the great customer service and knowledge with my new purchase of a 2019 Ram Big Horn. More
Very nice vehicle Like the atmosphere and the service that was given to me, victor, Anna, and cherrie were amazing to deal with. Definitely worth recommending to anyone Like the atmosphere and the service that was given to me, victor, Anna, and cherrie were amazing to deal with. Definitely worth recommending to anyone looking for a vehicle More
Personable friendly staff Friendly personable staff who are accommodating and willing to work with you to find exactly what you’re looking for. The process was smooth and painl Friendly personable staff who are accommodating and willing to work with you to find exactly what you’re looking for. The process was smooth and painless, the customer service from everyone involved was awesome. More
Great service manager and specfically 1 worker. I've been taking my Ram there for some warranty items and have always been treated very well. Shane is really accommodating and does his best to help I've been taking my Ram there for some warranty items and have always been treated very well. Shane is really accommodating and does his best to help me in any situation. Because of the warranty package, I have been given loaner vehicles when parts have been delayed, at no cost to me. Josh P has always been the tech working on my truck and I've never had 1 complaint about his work. Everything is done by the book and in a timely manor. He goes the extra mile to explain to me what they are about to do on the truck before the work even begins. At pick up, both guys always greet me and show me the work they completed. More
Amazing As soon as we walked in the door we were greeted by Frankie Lento, he was very welcoming and knowledgeable. He sat with us as we describe what we were As soon as we walked in the door we were greeted by Frankie Lento, he was very welcoming and knowledgeable. He sat with us as we describe what we were looking for, the first vehicle he showed us was exactly what I was looking for and he didn't try to up sell me on the higher trim levels. I'm not a brand loyalist so I did shop around, two days later I came back to Frankie and bought the 2019 Ram! On the finance side, Greg Cleland was great, very fast and professional. I would highly recommend Frankie Lento to anyone looking to buy! More
absolute terribble service 2017 ram 2500 throughout summer didn't start a few times ,went to move it out of garage noticed oil leak brought it in,told them batterys are weak the 2017 ram 2500 throughout summer didn't start a few times ,went to move it out of garage noticed oil leak brought it in,told them batterys are weak they called me back 3 days later says yes batterys are week we will change batterys and pan gasket go pick up didn't change batterys and truck wound'nt start and gave me bill saying batterys are ok leave truck there go get again a another week later don 't start again service manager gives me bull I just paid and left. truck has full warranty 56k on it ,warranty don't mean nothing if you own a dodge,heard about there terrible service now I've experience'd it never deal there again absolutely terriblle More
very friendly knowable staff Vince was great to deal with, he has the knowledge and kindness that is very respected in making our purchase. would recommend Dodge to anyone. Thank Vince was great to deal with, he has the knowledge and kindness that is very respected in making our purchase. would recommend Dodge to anyone. Thank you to Cherri too! More