The Lakehead Motors Ltd.

Awesome Service! Thanks to Lakehead Motors for taking good care of Tigger! Friendly staff and repairs were done well within the time they gave me. I love that they k Thanks to Lakehead Motors for taking good care of Tigger! Friendly staff and repairs were done well within the time they gave me. I love that they know me and know me by name. No issues with the repairs being covered by warranty. Even the sales staff came to say hi when I was waiting and asked if I needed anything. Thanks again for the awesome service! More

Jarrid gets the job done! I'm writing a five star review, but the five stars are specifically for the amazing service I received from Jarrid. Jarrid sold my wife and I a beauti I'm writing a five star review, but the five stars are specifically for the amazing service I received from Jarrid. Jarrid sold my wife and I a beautiful 2019 RAM 1500 Rebel. Throughout the entire experience, I found him to be very helpful, insightful, and pleasant to deal with. I spoke with Jarrid after having a tonneau cover and side steps installed as part of the truck deal and told him that he is awesome and that I will follow him to whichever dealership he moves to in the future. His focus was not merely to complete a transaction, but to provide an excellent customer experience. The same cannot be said for the overly aggressive general manager, Rocco. If ever I do purchase another vehicle from Lakehead Motors, I will do my absolute best to avoid dealing with Rocco. He constantly interrupts customers while trying to make sure that his points are understood. He used very aggressive sales tactics and almost caused me to walk away from the deal. Rocco needs to gauge his customers and realize that the "hard sell approach" doesn't work with everybody. The sales manager Anna seemed to be relatively new at the job and liked to use the line "we'll be sure to get you top dollar for your trade" way too many times, and was also very pushy. Overall, despite the general disregard for positive customer service from the management side of the business, Jarrid provided EXCELLENT service throughout the experience, and FOLLOWED UP to ensure that everything was to our satisfaction. I'm not telling anybody to go buy a vehicle from Lakehead Motors, I'm telling them to go buy a vehicle from Jarrid Sawicki. More

Superb Service Experience My spouse and I met with Frankie L and dealt with him over a few months. Frankie has been nothing but amazing, kind, courteous and very patient with u My spouse and I met with Frankie L and dealt with him over a few months. Frankie has been nothing but amazing, kind, courteous and very patient with us. It took over three months for us to decide which car we wanted and Frankie was there to walk us through right to the end. On the day I picked up the car, he gave a thorough overview of the vehicle and reminded us to call if we still needed anything. Great over all service!!!! More

Going the extra mile I had a great experience with buying my Jeep Cherokee trailhawk. Vince went above and beyond and listened to my needs. Every time I changed my mind h I had a great experience with buying my Jeep Cherokee trailhawk. Vince went above and beyond and listened to my needs. Every time I changed my mind he was right there running around to grab a vehicle to warm it up and have me test drive it! Anna was great in helping me get the best deal and Taki was great in helping explain the extras and financing:) More

Fantastic experience!! Just an overall amazing sales experience!! Frankie and Cherie were so friendly and helpful!! They took the time to listen to my wants and needs, answe Just an overall amazing sales experience!! Frankie and Cherie were so friendly and helpful!! They took the time to listen to my wants and needs, answered all my questions and found the car and financing that was perfect for me!! I would highly recommend them to anyone interested in buying a car! Great job you guys!!! Love my new Juke!! More

Nice sales experience Vince was very accommodating and helpful with the purchase of my first ever new truck Thank you for everything that everyone did for helping me with Vince was very accommodating and helpful with the purchase of my first ever new truck Thank you for everything that everyone did for helping me with the truck. More

Very Pleased Our experience buying a car was very positive. We test drove several models and decided on a Jeep Cherokee. Vince was very helpful and did’t try to pr Our experience buying a car was very positive. We test drove several models and decided on a Jeep Cherokee. Vince was very helpful and did’t try to pressure us at all. He was fun to deal with. More

freindly staff great experience told the them what I was looking for and they found me a perfect truck they know how to look after their customers great experience told the them what I was looking for and they found me a perfect truck they know how to look after their customers More

Excellent Service! Great experience for a first time customer. Frankie Lento was great and he explained everything to me and I felt comfortable through the whole proces Great experience for a first time customer. Frankie Lento was great and he explained everything to me and I felt comfortable through the whole process. More

Great Experience!!!! Dropped in to take a Compass for a test drive. Was helped out by Jarrid and he took a look at what I wanted and made me an offer on something better! Dropped in to take a Compass for a test drive. Was helped out by Jarrid and he took a look at what I wanted and made me an offer on something better! All the staff there were friendly and very helpful. Love my new Jeep! More