The Lakehead Motors Ltd.
Thunder Bay, ON
Filter Reviews by Keyword
By Type
740 Reviews of The Lakehead Motors Ltd.
Two new trucks my wife and I were in need of new vehicles. We drove slowly through many dealerships and even got out at a few and were never greeted until we arrived my wife and I were in need of new vehicles. We drove slowly through many dealerships and even got out at a few and were never greeted until we arrived at Lakehead. I dealt with Mike Vanderwater and my wife dealt with Greg Cleland. Two younger sales staff that were very knowledgeable and took the time to show us many styles and models of SUV'S and trucks. A few test drives later and we had decided on a ram slt and a rebel. Rocco the sales manager was a pleasure to deal with and sent us on our way to meet Taki. Taki explained all warrenty options and our finance options. One day later and we were approved for our new rides. One more meeting with Taki and a few signatures later we meet with Mike and Greg to go over how to work all the really new and cool technology our trucks came with. Thanks so much for the great experience! More
Oil Change Plus Found an issue during oil change. Matt worked to minimize our down time through great scheduling. Minimized our down time. The truck is back earning. Found an issue during oil change. Matt worked to minimize our down time through great scheduling. Minimized our down time. The truck is back earning. More
"Excellent Service" I was in the market for a new utility van for work, and am very happy with the outcome. I dealt with a new salesperson by the name of Mike Vanderwate I was in the market for a new utility van for work, and am very happy with the outcome. I dealt with a new salesperson by the name of Mike Vanderwater. He was unfamiliar with this type of vehicle, as it is not a frequently sold van. He put the extra time and effort in by researching different options, and even brought the vehicle by my workplace to show me. If anyone is in need of a vehicle I would recommend seeing Mike for his professionalism and knowledge. Thanks Mike! More
Very frendly I would go to the same person that sold me my first car from your dealership... and if she is not there I would come back later I would go to the same person that sold me my first car from your dealership... and if she is not there I would come back later More
first time mopar product owner First time mopar owner. i spent about a month researcher this purpose and decided to go with the grand cherokee. mike was quick to approach me when First time mopar owner. i spent about a month researcher this purpose and decided to go with the grand cherokee. mike was quick to approach me when i first got to the lot and started to browse. He advised me that he was new and this did not effect his knowledge in any way. he was able to answer all the questions i had. After test driving several vehicles from other dealerships(GMC, Kia), the jeep gave me the best feel and is able to do what i want from an suv. More
Impressed with service I have to say that my experience during the purchase of my new truck was very friendly. NIck and Brandi were great and I was impressed by their profes I have to say that my experience during the purchase of my new truck was very friendly. NIck and Brandi were great and I was impressed by their professionalism. Past experience has not been very positive at this dealership and I am looking forward to seeing the positive changes that I`ve been told I will experience going forward. More
Awsome experience, above and beyond! It was a real pleasure dealing with Michelle Difelice at Lakehead Motors. Michelle is warm and very friendly, as well as very knowledgeable. During ou It was a real pleasure dealing with Michelle Difelice at Lakehead Motors. Michelle is warm and very friendly, as well as very knowledgeable. During our test drive I found out that Michelle likes to drag race in her own car that her dad helped her build, Racing and cars are part of her family life. No wonder she is so knowledgeable. Michelle dealt with all of my questions and concerns right away. This helped me to feel comfortable and confident that I was in good hands. All of the staff at Lakehead Motors were friendly, form the managers, sales people, finance reps, service and everyone else that I had the pleasure to speak with. I would definitely recommend this dealership Lakehead Motors to everyone! I just love my new vehicle. Sincerely Brian Insley (a very satisfied and happy customer ) More
Great service.. Michelle knew alot about trucks and was helpful during the whole process. she was friendly but not overbearing. I felt no pressure at any time and I w Michelle knew alot about trucks and was helpful during the whole process. she was friendly but not overbearing. I felt no pressure at any time and I would buy another vehicle from her in the future. More
Excellent Customer Service Lakehead Motors is always a pleasure to deal with. Nick Figliomeni went above and beyond like usual with customer service. We spent a great deal of t Lakehead Motors is always a pleasure to deal with. Nick Figliomeni went above and beyond like usual with customer service. We spent a great deal of time picking out what we wanted and he was there all along the way. Rocco was always keeping his eye on things to be sure that we were completely happy with our purchase. Taki had us in and out quickly and efficiently with all our paperwork. Kaileigh welcomed us to the Service department and reviewed everything that we needed to know. The parts department was there to help us top it all off with some great Jeep accessories. After Nick reviewed all of our Jeeps features we were on our way. Always a pleasure to deal with. The Tropeas are super satisfied with our new addition to the family. More
Excellent Sales Person Salesperson communicated effectively, was not overbearing . All Lakehead Motors staff were professional and friendly . We did not feel pressured to m Salesperson communicated effectively, was not overbearing . All Lakehead Motors staff were professional and friendly . We did not feel pressured to make a quick decision and all of our inquiry's were answered in a timely manner. Gary More