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The Lakehead Motors Ltd.

Thunder Bay, ON

3.2
740 Reviews

951 Memorial Ave

Thunder Bay, ON

P7B 6T9

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740 Reviews of The Lakehead Motors Ltd.

April 01, 2017

Two new trucks my wife and I were in need of new vehicles. We drove slowly through many dealerships and even got out at a few and were never greeted until we arrived More

by Rams x 2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rocco Cristoforo, Gregory Cleland, Taki Vlotaros, Mike Vanderwater
Apr 03, 2017 -

The Lakehead Motors Ltd. responded

It was a ton of fun working with "RamX2" to find them a new truck. It’s not every day that customers make the job so enjoyable. I am in hopes that you love the vehicle as I’ve already seen it parked front and centre at Lockstone haha… Enjoy and thanks for choosing Lakehead Motors!!! Mike

March 31, 2017

Oil Change Plus Found an issue during oil change. Matt worked to minimize our down time through great scheduling. Minimized our down time. The truck is back earning. More

by BTDT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Kempenaar
March 31, 2017

"Excellent Service" I was in the market for a new utility van for work, and am very happy with the outcome. I dealt with a new salesperson by the name of Mike Vanderwate More

by Graham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan, Doug Boardman, Mike Vanderwater
Mar 31, 2017 -

The Lakehead Motors Ltd. responded

Thanks so much for giving me the opportunity Graham and I really hope that the ProMaster becomes the mobile workplace you envision it to be! The idea was to get you a more efficient work space, and keep you on the job. So enjoy and I will be happy to help you out in any way in the future! Mike

March 28, 2017

Very frendly I would go to the same person that sold me my first car from your dealership... and if she is not there I would come back later More

by Johnvaneldik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Difelice
Mar 29, 2017 -

The Lakehead Motors Ltd. responded

Thank you so much for your business and I appreciate your loyalty! I enjoy helping you find the right vehicle! I hope you enjoy your new Jeep Cherokee! Please call with any questions or concerns and I will be happy to help. Michelle

March 27, 2017

first time mopar product owner First time mopar owner. i spent about a month researcher this purpose and decided to go with the grand cherokee. mike was quick to approach me when More

by Richard Welsh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cherie Papa, Doug Boardman, Mike Vanderwater
Mar 28, 2017 -

The Lakehead Motors Ltd. responded

Thank you so much for my first official review Richard! Was a pleasure helping you find the right vehicle, in your budget. As mentioned there were some heads turning when your Grand Cherokee was dropped off cleaned up, ready to go saying it was an awesome looking vehicle… so enjoy!! Mike

March 26, 2017

Impressed with service I have to say that my experience during the purchase of my new truck was very friendly. NIck and Brandi were great and I was impressed by their profes More

by Roger Leclerc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Figliomeni, Brandi Caputo
March 23, 2017

Awsome experience, above and beyond! It was a real pleasure dealing with Michelle Difelice at Lakehead Motors. Michelle is warm and very friendly, as well as very knowledgeable. During ou More

by b_insley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Difelice, Doug Boardman, Brandi Caputo
Mar 27, 2017 -

The Lakehead Motors Ltd. responded

Thank you so much for the wonderful review!! I appreciate your business and I am so happy that I got to assist you in your new vehicle purchase! I hope you enjoy the truck and please don’t hesitate to call me with any questions or concerns. Michelle

March 22, 2017

Great service.. Michelle knew alot about trucks and was helpful during the whole process. she was friendly but not overbearing. I felt no pressure at any time and I w More

by jshawj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Difelice
Mar 27, 2017 -

The Lakehead Motors Ltd. responded

It was a pleasure dealing with you. Congratulations again on your new Ram 1500, please don’t hesitate to call me with any questions or concerns I am more than happy to help. I hope your daughter approves! Michelle

March 17, 2017

Excellent Customer Service Lakehead Motors is always a pleasure to deal with. Nick Figliomeni went above and beyond like usual with customer service. We spent a great deal of t More

by kangell9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kaileigh, Nick Figliomeni, Rocco Cristoforo, Taki Vlotaros
March 16, 2017

Excellent Sales Person Salesperson communicated effectively, was not overbearing . All Lakehead Motors staff were professional and friendly . We did not feel pressured to m More

by garyw5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Difelice, Rocco Cristoforo, Brandi Caputo
Mar 27, 2017 -

The Lakehead Motors Ltd. responded

Thank you Gary for your business and the kind review! I am glad everything went smoothly. Please do not hesitate to contact me if you run into any questions. Michelle

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