Terrace Totem Ford Sales

The service at Terrace Ford is the best... from Becky at the desk all the way to Chad, the service is personal, helpful and hassle free! the desk all the way to Chad, the service is personal, helpful and hassle free! More

Always great service. They will always explain the work that was performed and ask for permission to perform any additional work that is found by the technician. that was performed and ask for permission to perform any additional work that is found by the technician. More

I first went to terrace Chrysler and look at a vehicle there , there was no price on the vehicle and they couldn’t find the keys for me to try out . It took them 5 days to get back to me on the price , to there , there was no price on the vehicle and they couldn’t find the keys for me to try out . It took them 5 days to get back to me on the price , to me that is just bad Business . Went to terrace totem Ford and Danielle Foisy help me out on a 2016 F150 . Took it for a test drive and like the truck . Came back the following day and bought the truck , I was driving down the road in my new used truck in a couple of hrs More

i am always happy with the service i get from Terrace i had bad experiences in Kitimat lately so thank you Terrace for always giving amazing service had bad experiences in Kitimat lately so thank you Terrace for always giving amazing service More

Becky and Robbie go above and beyond for the customer! 👍🏻 Friendly, helpful and happy staff always keep a customer returning!! 😎 Thanks, Jenny😉 Hope your having a gre 👍🏻 Friendly, helpful and happy staff always keep a customer returning!! 😎 Thanks, Jenny😉 Hope your having a great day ✌️ More

Great Service! They didn't have exactly what we wanted at the terrace dealership, so they did a search and found what we wanted in kitimat and brought it up for us. the terrace dealership, so they did a search and found what we wanted in kitimat and brought it up for us. More

My wife and I were very pleased with how our need for an emergency repair was attended to with immediate attention and excellent result. We thank Rebecca for her understanding of our situation and aiding in emergency repair was attended to with immediate attention and excellent result. We thank Rebecca for her understanding of our situation and aiding in a positive result. More

Great Service, Friendly Atmosphere! I recently purchased a F-150 3.5L Ecoboost. When I arrived at the dealership, I went straight to look at two vehicles that I was considering buying. I recently purchased a F-150 3.5L Ecoboost. When I arrived at the dealership, I went straight to look at two vehicles that I was considering buying. I was looking for a tow vehicle and and I had two in mind. Within a minute or two Dimitri was there and was super helpful and courteous. We discussed what I was looking for and he helped me make the best decision of the two. It was friendly, and there was no nonsense or pushy sales tactics. This is not always the case in other dealerships I've been to. Sometimes I've stood waiting for a long time to talk to someone. Other times I just left. It was much more pleasant at Terrace Totem Ford. You were treated properly. More

disappointing just spent $750 to get ONE window working, was told an hour and half for both sides and ONLY ONE side works terribly disappointed, we went to your sho just spent $750 to get ONE window working, was told an hour and half for both sides and ONLY ONE side works terribly disappointed, we went to your shop because it was the only way that the windows would supposedly be FIXED, well at least ONE side functions as it should More