Back

Terrace Totem Ford Sales

Terrace, BC

4.7
129 Reviews

4631 Keith Ave

Terrace, BC

V8G 1K3

Directions

By Type

129 Reviews of Terrace Totem Ford Sales

February 16, 2021

It was a pleasure to go through Quick Lane again for my 2014 Escape's oil change. I don't have a lot of time during the day to be waiting for my vehicle and each time it is done on time. More

by renieros
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roop
January 13, 2021

Had my 2012 Ford Focus in for a service yesterday and as always the service was very good. The person with initials B.P. left a nice note with a couple of dog treats for my fur babies and they were very mu More

by judyshannon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roopa is always very friendly, alway like dealing with him
December 28, 2020

Great service at Terrace Totem Ford. Staff were very efficient, knowledgeable, courteous and Friendly. We just bought a brand new F150 We only buy Fords! More

by Lydia Stephens
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Graham Scott, Demetri and Joanne
December 28, 2020

Terrace Totem Ford is a welcoming and friendly dealership. All those I have interacted with are knowledgeable and a pleasure to deal with. My vehicle is in and out quickly and efficiently which is More

by CCKKL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robbie and Chad
December 22, 2020

I have had great service from this employee, he is caring and goes out of his way to help! He also works to keep customers satisfied, great job! More

by dmgreen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hockman, Jeff
December 05, 2020

Great Service at Terrace Totem Ford!! Staff is knowledgeable and always willing to go the extra!! Very happy with the service and done as stated. More

by Munthe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky and Josh Munroe
November 04, 2020

we had to book our appointment 2 weeks ahead, I dropped of the vehicle at 8 AM for a 2:30 pm appointment, I was called just after lunch that the vehicle was ready. Great service, Great place to purchase More

by carmella
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rupe & Brian
October 27, 2020

repaired in a timely fashion, got me in even though they are booked two weeks out. Writing a 25 minimum review is to much for most people, and you will not get as many reviews. More

by neil
Recommend Dealer
Yes
Employees Worked With
Robbie Cline
October 13, 2020

Quick and painless, The dealership made the process easy. Final price was exactly as negotiated - no surprises - no games - no pressure. Professional and polite staff. More

by MG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dimitri and Theresa
September 30, 2020

Service department is hard to communicate with and not very friendly..although there are mostly friendly people at Terrace Totem Ford..certain people there need more people skills. Win some lose some.. More

by It’s me, Irene
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I have no idea
...
12