Terrace Totem Ford Sales

Service has always been good. Staff very friendly and helpful. Thanks to Mike in parts for helping with our new tire purchase. Hopeful that TAG might once again offer a service/parts department in Princ helpful. Thanks to Mike in parts for helping with our new tire purchase. Hopeful that TAG might once again offer a service/parts department in Prince Rupert. More

The staff were extremely friendly and accommodating. We came out from Kitimat after our scheduled appointments in Kitimat were cancelled (not to undermine anyone.) The only thing that wasn't clear is that came out from Kitimat after our scheduled appointments in Kitimat were cancelled (not to undermine anyone.) The only thing that wasn't clear is that we thought our vehicle would have been in the shop for an hour or so, but the wait time turned out to be over three hours. If we realized that, we would have made other arrangements to go into town sooner, rather than wait in the waiting room. Other than that, my tires were changed, with no problems. Thanks! More

Ruub is always so friendly and makes you feel your #1 priority. So organized and on the ball and got me great deal last time was in priority. So organized and on the ball and got me great deal last time was in More

I called in advance to make sure that all the parts were I called in advance to make sure that all the parts were there and that I could have the full job done and guess what I called in advance to make sure that all the parts were there and that I could have the full job done and guess what More

I'll bring my vehicle's here as long and as often as needed! Good atmosphere, always kind and employees happy. Everyone very knowledgeable and polite needed! Good atmosphere, always kind and employees happy. Everyone very knowledgeable and polite More

Great service with friendly, knowledgeable staff. Roop and the techs at Quicklane always provide the highest quality service. I feel comfortable and confident that I will receive the best service possibl and the techs at Quicklane always provide the highest quality service. I feel comfortable and confident that I will receive the best service possible. More

Clean comfortable coffee tea water available washrooms clean. Ford team very knowledgeable polite right to the point. Make you feel like you are important’. Will keep dealing there. clean. Ford team very knowledgeable polite right to the point. Make you feel like you are important’. Will keep dealing there. More

My 2021 F150 pickup is the second new truck that I have purchased from the Terrace Ford dealer. For both my 2010 purchase and now my 2021 purchase I was more than satisfied with the service. The truck purchased from the Terrace Ford dealer. For both my 2010 purchase and now my 2021 purchase I was more than satisfied with the service. The truck I wanted had to be a special order. Jeff Hockman, the salesman, and his manager Brent deJong were both very helpful when I was reviewing the options available. They explained things clearly and made suggestions that I'm happy I followed. They carefully calculated the financials so that I could get the best deal possible and I was pleased with the result. Would I recommend this dealership - definitely. More

Thanks Roop at Quicklane and the Techs at Terrace Totem Ford for Giving me the service that everyone can Appreciate. I will Return.. Great Job Ford for Giving me the service that everyone can Appreciate. I will Return.. Great Job More

Great group of people works there Easy to deal with in Great group of people works there Easy to deal with in sales , parts and the service departments Salesman I dealing with new what I want and got th Great group of people works there Easy to deal with in sales , parts and the service departments Salesman I dealing with new what I want and got the truck I ask about for More