Back

Team Ford

Edmonton, AB

4.5
2,038 Reviews

3304 91 St NW

Edmonton, AB

T6N 1C1

Directions

By Type

2,038 Reviews of Team Ford

December 16, 2024

Great dealer to shop at. Had a great experience, probably the easiest purchase yet. Victor did a great job getting us into our new ride More

by jeffso89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Kim
Dec 19, 2024 -

Team Ford responded

Thanks for the glowing review! We're thrilled you had a seamless experience at Team Ford. Victor will be delighted to know he helped make your purchase a breeze. Enjoy your new ride!

December 14, 2024

I recently purchased my F350 Platinum Tremor from Team Ford, and the experience was outstanding! Victor Kim and the entire team were professional, helpful, and made the whole process smooth and enjoyable. More

by frankchalifoux71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Kim
Dec 19, 2024 -

Team Ford responded

Wow, thank you for your glowing review! We're thrilled that Victor Kim and our team provided you with an outstanding experience purchasing your F350 Platinum Tremor. We're proud of our commitment to customer care and attention to detail. Thank you for recommending Team Ford and for choosing us for your automotive needs. We're honored to have earned your trust!

December 14, 2024

What a genuine and fantastic experience at the dealership. Victor is top notch! I have some minor items to be dealt with (minor paint) but they are genuinely interested in taking feedback on the More

by keishamccarthy89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Kim
Dec 19, 2024 -

Team Ford responded

Thank you for sharing your exceptional experience at our dealership! We're delighted that Victor provided you with a genuine, pressure-free, and fantastic experience. We apologize for the minor paint issues and appreciate your feedback. We're committed to continuous improvement and customer satisfaction. We're proud to stand out from the crowd and provide a refreshing car-buying experience. Congratulations on your new vehicle, and thank you for choosing us!

December 14, 2024

I just financed a 2024 Ford Edge St , My salesmen Was Victor. Omg what can I say about this Gentleman He went above and beyond !,! This is not just a Friendly atmosphere but very family oriented From ser More

by naoelram
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Kim
Dec 19, 2024 -

Team Ford responded

A heartfelt thank you for your glowing review! We're overjoyed that Victor provided you with an unforgettable experience and made you feel like part of the family. We're thrilled you love your new 2024 Ford Edge ST! Victor is indeed a rockstar, and we're lucky to have him on our team. We appreciate your kind words about our family-oriented atmosphere and seamless delivery process. We can't wait to serve your friends and family. Thanks again for choosing Team Ford!

December 14, 2024

Victor was our salesman & he was absolutely amazing to deal with. Very personable & easy to talk to. He answered any questions or concerns we may have had. Everyone we talked to & dealt with at Team Ford More

by maqsalam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Kim
Dec 19, 2024 -

Team Ford responded

Thank you so much for your wonderful review! We're thrilled that Victor provided you with an exceptional experience and made you feel valued and supported. We're proud of our team's commitment to customer satisfaction, and it's great to hear that everyone you interacted with was helpful. Congratulations on your new vehicle, and thank you for choosing Team Ford! Victor and the team are grateful for customers like you!

December 14, 2024

Victor was absolutely amazing! He’s been dealing with grandparents for many years. He helped me get into a 2024 bronco sport! I couldn’t have asked for a better experience! No othe More

by wadihrehimi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Kim
Dec 19, 2024 -

Team Ford responded

Thank you for your wonderful review! We're thrilled Victor provided you with an exceptional experience and helped you drive away in your dream 2024 Bronco Sport! We're honored to have earned your loyalty and look forward to serving you and your family for years to come!

November 25, 2024

I bought a 2013 Ford Edge in July and had the absolute worst me experience of my life! I was pressured into the sale by the salesman telling me someone else was potentially going to buy it, I wasn’t allow More

by Kim M.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joe.. don’t know his last name
Dec 19, 2024 -

Team Ford responded

We are very sorry to hear that you have had some issues with the 2013 Edge that you bought from us. We are not able to locate your profile in our systems due to your name being Kim. M. Can you please reach out to our General manager Jamie at jjasman@teamford.ca with your full name so he can assist with attempting to resolve some of your concerns? Thank you,

November 18, 2024

3 times my wife and I have gone to Team Ford. Twice to see about buying a used vehicle and once to have my Ford Escape brought in for service. The two times we went in to see about a used vehicle More

by t.kroetsch
Recommend Dealer
No
Employees Worked With
Aziz Kanji
Dec 19, 2024 -

Team Ford responded

We are very sorry to hear that you have had some issues with your last appointment. We are not able to locate your profile in our systems due to your name being t.kroetsch. Can you please reach out to our General manager Jamie at jjasman@teamford.ca with your full name so he can assist with attempting to resolve some of your concerns? Thank you,

October 20, 2024

I bought a 2024 ford escape STline off of Hunter Jasman A couple of months ago. I am so pleased with the car itself and the wonderful service from him and the rest of team ford! Thanks again guys! More

by Annalise
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hunter Jasman
Oct 21, 2024 -

Team Ford responded

Dear Annalise, Thank you so much for taking the time to share your wonderful experience with Team Ford! We're thrilled to hear that you're loving your new 2024 Ford Escape ST-Line. We're proud of the exceptional service our team provides, and Hunter will be delighted to know he made a positive impact on your purchase. If you have any questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing Team Ford, and we appreciate your business!

October 17, 2024

Approached by a salesman I said no a few times he kept talking I said I’d rather wait, in all he convinced me to come in (my fault should have went with my gut fooled again). Went in he knew my situation. More

by Sher4prez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Justin , Tyler Sendecki
Oct 21, 2024 -

Team Ford responded

We apologize for the disappointing experience you had with our team. Clearly we fell short in our communication withy you and their was some confusion with what you wanted and what you did not want. We apologize for this and if you would like to discuss any further please reach out to our General Manager Jamie jjasman@teamford.ca Your feedback is valuable to us, and we'll use it to improve our processes and ensure our customers receive the respect and service they deserve. Thank you for sharing your concerns.

...
7
...