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Team Ford

Edmonton, AB

4.4
2,009 Reviews

3304 91 St NW

Edmonton, AB

T6N 1C1

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2,009 Reviews of Team Ford

November 25, 2023

Nate was a pleasure to work with when acquiring my dream car, easy and seamless process. More

by Nate
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate Edmundson
Mar 04, 2024 -

Team Ford responded

Thank you for taking the time to leave us this wonderful review. We're absolutely thrilled to hear about your seamless experience with Nate while acquiring your dream car. It's our goal to provide an easy and enjoyable process, and it's fantastic to know that Nate was able to make this a reality for you. Enjoy every moment with your dream car, and remember, the Team Ford family is here whenever you need any more assistance or advice in the future.

November 20, 2023

Excellent service and showed they cared when I was shopping for a vehicle. I did not feel rushed to make a decision. More

by Dre
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Purchase, Dino Subasic
Mar 04, 2024 -

Team Ford responded

Thank you for taking the time to leave such a positive review. We're delighted to hear that you received excellent service while shopping for your vehicle with us. Our team strives to create a comfortable and pressure-free environment for all our customers, so it's wonderful to know that you felt cared for and not rushed in making your decision. We believe that finding the right vehicle should be a journey that you enjoy every step of the way. If you have any further needs or questions, please don't hesitate to reach out to us. We're here to help!

November 20, 2023

Look anywhere else. After making an appointment the day prior, spending 1.5 hours with a salesperson today, another sales person sells the same truck after taking the ke More

by Brendanmontgomery
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Thomas Slaney, Billy Abdul Al
November 09, 2023

Great experience. Dino was my salesman and he was awesome. Service was top notch and price was good compared to other dealers. More

by mark27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dino Subasic
Mar 04, 2024 -

Team Ford responded

Thank you for taking the time to leave us such a great review! We are thrilled to hear about your excellent experience with Dino and that you found our service to be top-notch. It's always our goal to provide a comfortable, pressure-free environment for our customers, and we're glad that Dino was able to embody this perfectly. We're also pleased to know that you found our pricing competitive. We strive to offer the best value to our customers in all aspects of our service. We look forward to the opportunity to serve you again in the future. Enjoy your new vehicle!

October 16, 2023

We just had our vehicle brought in as the remote start suddenly stop working and we are out of warranty but Team Ford service department as always are just simply amazing. Literally will never ripped you More

by KSZJean
Recommend Dealer
Yes
Employees Worked With
Rob from Service Department
Mar 04, 2024 -

Team Ford responded

We cannot thank you enough for such a wonderful review and for your continued loyalty to Team Ford since 2019. It's heartwarming to hear about your consistent and positive experiences with our service department, and especially with Rob. Our team strives to provide honest, efficient, and exceptional service, and your recognition of our efforts to be fair and transparent with our charges means a lot to us. We believe in treating our customers with respect and integrity, and it's gratifying to know this approach has resonated with you. We're thrilled to have been able to assist you swiftly and without charge on this occasion. Our commitment to after-sales service and customer satisfaction is unwavering, and we're glad this has been evident in your interactions with us. Thank you once again for your high recommendation and for trusting us with your vehicle needs. We look forward to continuing to serve you with the same level of excellence in the future.

August 12, 2023

Sales team was great to deal with, Victor was the sales representative we dealt with. He and the rest of the staff were very friendly and promptly addressed any questions and concerns we had. I would defin More

by tuner
Recommend Dealer
Yes
Employees Worked With
Victor Kim
Mar 04, 2024 -

Team Ford responded

We are incredibly grateful that you took the time to leave us this review. Our team strives to provide the highest level of service, and we are so pleased to hear that Victor and the rest of our staff made your experience memorable. It's fantastic to know that your questions and concerns were promptly addressed with friendliness and professionalism. Your willingness to consider us for your next vehicle purchase means a lot to us, and we look forward to welcoming you back to Team Ford in the future. Thank you for trusting us with your business, and see you next time

August 12, 2023

Victor Kim was my sales person and he took very good care of us. Thanks More

by tuner
Recommend Dealer
Yes
Employees Worked With
Victor Kim
Mar 04, 2024 -

Team Ford responded

Thank you so much for taking the time to leave this excellent review. We really appreciate your business and are thrilled to hear that Victor Kim provided you with such outstanding service. Our team strives to deliver the best experience possible, and it's wonderful to know that Victor took great care of you. We'll make sure to share your kind words with him. Thanks again for choosing us, and we look forward to serving you in the future!

August 12, 2023

Victor Kim was very upfront and made everything easier starting from test driving up to picking up the vehicle. More

by tuner
Recommend Dealer
Yes
Employees Worked With
Victor Kim
Mar 04, 2024 -

Team Ford responded

Thank you for taking the time to share your experience with Victor Kim. We are thrilled to hear that he made the process of test driving and picking up your vehicle easier and more straightforward. At Team Ford, we aim to provide an honest and hassle-free experience for all our customers, and it's great to know that Victor embodied these values in his service to you. Your satisfaction is our top priority, and feedback like yours confirms we are on the right track. We hope you enjoy your new vehicle and look forward to serving you again in the future. Please feel free to reach out to us for any further assistance.

August 12, 2023

Just recently purchased a vehicle from Victor and the experience was outstanding. Not only is he professional and knowledgeable, but he also consistently went the extra mile to ensure that every detail w More

by Dan B.
Recommend Dealer
Yes
Employees Worked With
Victor Kim
Mar 04, 2024 -

Team Ford responded

Thank you very much for your kind words and high recommendation. We are delighted to hear about your outstanding experience with Victor. His professionalism, knowledge, and commitment to going the extra mile are qualities we value highly, and it's wonderful to know that these made a significant difference in your car-buying experience. Our team at Team Ford is dedicated to ensuring a smooth and hassle-free process for our customers, and we're thrilled that Victor was able to exemplify this for you. We will certainly pass on your thanks and praise to him. Enjoy your new vehicle, and please know that we are here for any further assistance you may need.

August 11, 2023

Victor took his time helping me find exactly what I needed I was expecting to get a used car but I ended up getting a brand new ford escape st at an excellent rate, even went above and beyond with inc More

by hvelez775
Recommend Dealer
Yes
Employees Worked With
Victor Kim, Joey Jabz
Mar 04, 2024 -

Team Ford responded

"Thank you so much for your wonderful review! We're thrilled to hear that Victor was able to assist you in finding the perfect vehicle, and it's great to know that you felt comfortable and pressure-free throughout your experience. Your feedback about the casual and supportive environment we strive to maintain is much appreciated. We're also delighted to learn that you found the perfect new Ford Escape xx with excellent rates and added options. Recommendations from satisfied customers like you mean the world to us. We look forward to continuing to serve your automotive needs in the future. Thanks again for choosing Team Ford

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