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Team Ford

Edmonton, AB

4.6
2,034 Reviews

3304 91 St NW

Edmonton, AB

T6N 1C1

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2,034 Reviews of Team Ford

August 09, 2021

The salesman I can deal with it but the finance guy was an xxxxxxx it was what he wanted to sale me not what I wanted very pushy not taking anytime to go through and explain you should feel good buying 100 More

by brianbabwik
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Moe El-Chami a real xxxxxxx, Corey Lavoie, Garry Dhaliwal
Aug 10, 2021 -

Team Ford responded

Hi Brian, At Team Ford customer satisfaction is our number one priority. I am very sorry we fell below that standard with you. Please contact our Guest Relations Manager - Krystal at 780-462-8300 EXT 12204 and provide her with your invoice number. She can look into this matter for you!

August 04, 2021

After a slight misunderstanding, team ford really stepped up and made sure I was happy. Again their work was top notch and the follow up was fantastic. I would give them six stars if I could. Thomas and t More

by Ron Ponte
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department , Thomas Slaney
Aug 06, 2021 -

Team Ford responded

Hi Ron! Thank-you for taking the time to leave us a 5-star review. I am happy to hear we were able to resolve the issue. We appreciate your business!

July 27, 2021

Had some airbags installed and Thomas and the shop guys were awesome. I would recommend this service shop anytime . Thomas is definitely the guy to talk to, he'll make sure you're looked after properly. More

by Ron Ponte
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Parts manager, Thomas Slaney
Jul 29, 2021 -

Team Ford responded

Hi Ron, Thank-you for taking the time to share your feedback with us. We are happy to hear that your experience with Thomas and our service department was great. I apologize that your experience with our parts department was not the best. We really do strive to give our customers nothing less then a 5-star experience here. Please contact our Guest Relations Manager - Krystal at 780-462-8300 EXT 12204 to discuss matter a little more in depth and maybe we can come to some sort of resolution together. Thank-you for your time!

Aug 03, 2021 -

Ron Ponte responded

I will call you after the long weekend

Aug 06, 2021 -

Team Ford responded

Hi Ron! We are happy to hear about your awesome experience. We appreciate your business! -Krystal

July 26, 2021

I had a wonderful experience with Team ford especially Corey Lavoie. He has great experience, knowledgeable and provided exceptional customer service. He made sure at every step I get value for the money. More

by dixitkumarmaradia1996
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Lavoie
Jul 29, 2021 -

Team Ford responded

Hi there! Thank-you for taking the time to leave us a 5-star review. We appreciate your business!

July 23, 2021

I’ve had quite the month with vehicles. My Tucson was taken off the road by a moose, and then I got a new used vehicle that had engine and coolant issues within 36 hours of owning it. I went to Team F More

by Geena Lemke
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Wilkins
Jul 29, 2021 -

Team Ford responded

Hi there! Thank-you for taking the time to leave us a 5-star review. We appreciate your business!

July 20, 2021

We had an unexpected vehicle breakdown in Edmonton while we were on family vacation and needed a fix fast. In the hotel, we came across the Team Ford website and saw they were close to where we were. From t More

by glenwhitfield
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amin Al Adarah
Jul 29, 2021 -

Team Ford responded

Hi there! Thank-you for taking the time to leave us a 5-star review. We appreciate your business!

July 20, 2021

Friendly, helpful, smart, easy to work with. Sales were quick to make a deal. Finance was just as quick and often extended warranty that gave us peace of mind More

by jaycar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Slaney
Jul 29, 2021 -

Team Ford responded

Hi there! Thank-you for taking the time to leave us a 5-star review. We appreciate your business!

July 06, 2021

I had a great experience with this dealership I would like to thank Thomas Slaney for my experience in buying my new vehicle I couldn't asked for a more honest and reliable salesman mary Ann More

by Slaneyma
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Slaney
Jul 06, 2021 -

Team Ford responded

Hi there! Thank-you for taking the time to leave us a 5-star review. We appreciate your business!

Jul 06, 2021 -

Slaneyma responded

Thank you, team ford you have made my experience 0n finding a vehicle much more pleasant.

Jul 07, 2021 -

Team Ford responded

You are very welcome! We are happy to hear about your amazing experience. Thank-you for sharing with us!

July 04, 2021

Dealt with Dino and he was fantastic. The whole team was great and got me the vehicle that I wanted. I will recommend my friends and family to Dino and Team Ford. More

by Sarah
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dino
Jul 06, 2021 -

Team Ford responded

Hi there! Thank-you for taking the time to leave us a 5-star review. We appreciate your business!

July 01, 2021

2020 EcoBoost f150 lariat 502a.The team here really 2020 EcoBoost f150 lariat 502a. The team here really went the extra mile to make sure that I was completely happy with my truck. There were a few m More

by Ron Ponte
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will,, Thomas Slaney
Jul 06, 2021 -

Team Ford responded

Hi there! Thank-you for taking the time to leave us a review. We appreciate your business!

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