Team Ford
Edmonton, AB
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2,009 Reviews of Team Ford
Would recommend but be cautious when signing because they will tell you something is included in the price but actually charge you extra for it. will tell you something is included in the price but actually charge you extra for it. More
HAVE HAD NOTHING BUT ELECTRICAL ISSUES WITH OUR F150 SINCE BUYING FROM TEAM FORD. THE BATTERY WILL NOT HOLD A CHARGE LONGER THEN 4 MONTHS. THEY CLAIM NOTHINGVIA EVER WRONG. THEY ALSO SOLD US THE WRONG W SINCE BUYING FROM TEAM FORD. THE BATTERY WILL NOT HOLD A CHARGE LONGER THEN 4 MONTHS. THEY CLAIM NOTHINGVIA EVER WRONG. THEY ALSO SOLD US THE WRONG WARRENTY AFTER 1 HOUR OF GOING OVER THE PACKAGES, THE LADY STILL SIGN3D US UP FOR THE LOWEST COVERAGE 1650 A YEAR THAT COVERS NOTHING!!!! DO NOT USE THIS DEALERSHIP. VERY UNTRUSTWORTHY. FORD CANADA SHOULD BE ASHAMED TO HAVE THIS DEALESHIP UNDER THEIR BANNER More
Hi I am buy pickup truck in team Ford dealer name ...... he offer me good deal but yesterday I pay cash money to Ford 150 he said no financing only I am sit in table almost 2 years old truck demo 78000$ and he offer me good deal but yesterday I pay cash money to Ford 150 he said no financing only I am sit in table almost 2 years old truck demo 78000$ and after financing 7 year by weekly total 111000 dollar pay to finish term so that play around me.every day call me said good deal that is good deal More
I bought a vehicle there on April 30th 2021,I felt pressured into getting packages. Tyler Sendecki fraudulently told me in-order to get the loan I needed to have Ford Maintenance Protection Plan and e pressured into getting packages. Tyler Sendecki fraudulently told me in-order to get the loan I needed to have Ford Maintenance Protection Plan and extended warranty. He also told me Team ford don't sell their vehicles unless there is Anti-theft and Tire/rim protection. The next day May 1 2021 when I returned to pick up the documents I told Tyler Sendecki I don't want the packages. He said there's nothing he can do because I have already signed the paperwork. I called TD Auto finance on May 4th 2021 and they told me having these packages was not a condition in-order to get the loan. I was able to recover money from other packages Tyler told me was a condition for me to get the loan. TD confirmed it wasn't and gave me number to contact the other insurance companies. Tyler then reached out to me on May 10th and have refunded me the Anti-theft and tire/rim protection, but refused to refund FMPP package. On May 10th 2021 I gave a review on Google letting others know team ford lied to me and pressured me into getting packages. Krystal reached out to me and I told her that I wanted a refund. Today May 14th 2021 the manager from team ford contacted me and builled me over the phone. Asked me to answer him if and he ever fraudulently or pressured me into getting the package. Won't let me talk and hung the phone up because I refused to agree with him.I called TD Auto finance on May 14 the 2021 and they advised me to contacted Alberta Motor Vehicle Industry Council. I have filed a complain with them And have written a letter to Ford motor company of Canada, I will also look into getting a lawyer to recover this money and the pain team ford have put me through. I refused to be frauded and I am here warning others to be careful of team ford. Avoid them at all cost. I will never buy from team ford again. More
Very friendly, welcoming environment. Sales person was very down to earth, not pushy asked the proper questions in an appropriate professional manner. My husband and I both felt respected and that we were very down to earth, not pushy asked the proper questions in an appropriate professional manner. My husband and I both felt respected and that we were treated with high quality customer service. More
Easy to deal with, local dealer,accommodating, friendly, no pressure. Picked up truck with out ant issues, good job dealing with Covid at this time. no pressure. Picked up truck with out ant issues, good job dealing with Covid at this time. More
TEAM FORD FORGED MY SIGNATURE FOR FINANCIAL GAIN!! I purchased a vehicle for my 16 year old daughter last March, 2020. Her first vehicle. I recently went to look at the paperwork because she wanted to purchased a vehicle for my 16 year old daughter last March, 2020. Her first vehicle. I recently went to look at the paperwork because she wanted to see about trading it in for something a little newer after saving some extra money. I pulled out a document for extended warranty....I declined extended warranty when we purchased the vehicle. Guess what? MY SIGNATURE AND INITIALS WERE FORGED on this document! Because of this, they added more money on to the loan and I have been paying interest on it since. And get this, bought the car March 2020 but this extended warranty expired May 2019, 9 months before buying the car! Whats great is that I HAVE THE ORIGINAL DOCUMENT! So I called and spoke to a sales manager. I was told that the signature is clearly the same (it is not even close) and that since the sales manager at that time is no longer there, there is nothing they can do. After I told him I had the original document, his attitude escalated and all the blame was placed on me because I waited for over a year and I signed the sales contract. When I signed the sales contract, the sales manager DID NOT go through the documents with me, did not get me to initial where it shows I agreed to the warranty like other dealerships do, distracted me by talking about our kids playing soccer close to each other, and did not give me the documents at that time, instead I had to wait until I picked up the car, now I know why, it was so that they could use the documents I did sign to forge my signature and initials. Instead of being concerned that I have the original copy of a forged document by an employee from their dealership, they said it was my fault. WHAT A JOKE They completely turned the blame to me despite the fact the dealership FORGED MY SIGNATURE FOR FINANCIAL GAIN. DO NOT BUY FROM THIS PLACE! More
My Husband and I recently purchased a used vehicle from Team Ford and definitely think the service was great. Dre was very helpful and prompt with his responses as we purchased this vehicle from a totally Team Ford and definitely think the service was great. Dre was very helpful and prompt with his responses as we purchased this vehicle from a totally different province lol so naturally without physically being there to look at the vehicle, of course I had a million questions. What i liked most about Dre was if he didn't have the answer.. he definitely had the initiative to find it. Dre also dealt with the transportation of the vehicle which we received today and is definitely as advertised! Thank you for the smooth sale! More