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Team Ford

Edmonton, AB

4.4
2,009 Reviews

3304 91 St NW

Edmonton, AB

T6N 1C1

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2,009 Reviews of Team Ford

June 14, 2021

Would recommend but be cautious when signing because they will tell you something is included in the price but actually charge you extra for it. More

by Mtwist12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Sendecki
Jun 24, 2021 -

Team Ford responded

Hi there, we are sorry to hear you didn't have a 5-star experience here. Please let us know how we can make this right with you. Our Guest Relations Manager - Krystal - would love to chat with you if you have a moment. Please contact her at 780-462-8300 EXT 12204 or by email at khawke@teamford.ca. We look forward to speaking with you and earning back your trust.

June 09, 2021

Tej Sandhu is a good person with good knowledge of the vehicle he sells.He was the only person who worked hard for us to get the truck. More

by Tony
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tej Sandhu
Jun 10, 2021 -

Team Ford responded

Hi there! Thank-you so much for taking the time to leave us a 5-star review. We appreciate your business!

June 07, 2021

Dylan Wilkins did an amazing job finding me the right truck at the right price! He is a true asset to Team Ford Keep smiling More

by George
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Wilkins
Jun 07, 2021 -

Team Ford responded

Hi George! Thank-you for leaving us a 5-star review! We appreciate your business and look forward to seeing you at your next visit.

May 18, 2021

HAVE HAD NOTHING BUT ELECTRICAL ISSUES WITH OUR F150 SINCE BUYING FROM TEAM FORD. THE BATTERY WILL NOT HOLD A CHARGE LONGER THEN 4 MONTHS. THEY CLAIM NOTHINGVIA EVER WRONG. THEY ALSO SOLD US THE WRONG W More

by Rabadaddy33
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jamie Jasman, Tyler Sendecki, Mike Shipley, Dennis Vallada, Leonard Meyer, Matt Parsons, Rumeet Patel, Rob Sirianni, krystal hawke
May 18, 2021 -

Team Ford responded

Hi Adam, Our number one priority is giving our customer nothing less then a 5-star experience. We are very sorry that we fell short of that. We would like to chat a little more about what happened and work towards a resolution with you. Please reach out to us at khawke@teamford.ca or by phone at 780-462-8300 EXT 12204. We look forward to hearing from you!

May 18, 2021 -

Rabadaddy33 responded

Thays a lie Krystal becUse I callef and left you a message already. I also opened a file with Ford Canada and Team Ford still refused to do anything and got beligerent after bringing all this to their attention. I will not go away quietly

May 19, 2021 -

Rabadaddy33 responded

How can you come online and play games when I clearly called you yesterday and today, left messages to try and deal with the matter to which none of my calls were returned...

May 19, 2021 -

Rabadaddy33 responded

For the record. I HAVE STILL NOT RECIEED A CALL BACK FROM THIS FORD REPRESENTATIVE WHO CLAIMS TO WANT TO FIX THE SITUATION

May 17, 2021

Hi I am buy pickup truck in team Ford dealer name ...... he offer me good deal but yesterday I pay cash money to Ford 150 he said no financing only I am sit in table almost 2 years old truck demo 78000$ and More

by amnagill
Recommend Dealer
No
Employees Worked With
Dre
May 17, 2021 -

amnagill responded

Hi dealership refused to sell this truck to me.

May 18, 2021 -

Team Ford responded

Hi Amandeep, After further investigation into this we discovered that your offer was well below asking price of the vehicle hence the reason we could not complete this deal. If you have any further complaints or concerns please reach out to khawke@teamford.ca. Thank-you for your time!

May 18, 2021 -

amnagill responded

I now you don’t give me cash because you make money on financing but way your dealer call me every day good new five 60000$ for me demo 2020 Ford 150 platinum black colour 9700km name Dre I have voice recording send me my phone. It’s ok you don’t sell me that price but next other customer make him fool. You too much interest to charge customer COVID-19 time you guys make extra money that’s too bad I am told my friends told never go there to buy anything show my friend. I am talk to your MD he refused to me talk to any thing. My name Amandeep any questions send me email amnagill@yahoo.com

May 14, 2021

I bought a vehicle there on April 30th 2021,I felt pressured into getting packages. Tyler Sendecki fraudulently told me in-order to get the loan I needed to have Ford Maintenance Protection Plan and e More

by tpsrachel32
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tyler Sendecki
May 05, 2021

Very friendly, welcoming environment. Sales person was very down to earth, not pushy asked the proper questions in an appropriate professional manner. My husband and I both felt respected and that we were More

by Vcgr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey, Tyler Sendecki
May 13, 2021 -

Team Ford responded

Hi there, Thank-you for taking the time to leave us a review. We appreciate your business!

April 29, 2021

Easy to deal with, local dealer,accommodating, friendly, no pressure. Picked up truck with out ant issues, good job dealing with Covid at this time. More

by RStrash
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Dahlman, Dornel Clarke
May 03, 2021 -

Team Ford responded

Hello, thank-you for leaving us a 5-star review! We appreciate your business.

April 29, 2021

TEAM FORD FORGED MY SIGNATURE FOR FINANCIAL GAIN!! I purchased a vehicle for my 16 year old daughter last March, 2020. Her first vehicle. I recently went to look at the paperwork because she wanted to More

by jillmcinnes
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Korolun
May 13, 2021 -

Team Ford responded

Hi there, Please reach out to our Guest Relations Manager at 780-462-8300 EXT 12204. Thankyou.

April 19, 2021

My Husband and I recently purchased a used vehicle from Team Ford and definitely think the service was great. Dre was very helpful and prompt with his responses as we purchased this vehicle from a totally More

by Rhonda Bullick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dre, Rob Sirianni
Apr 19, 2021 -

Team Ford responded

Hi there, Thank-you for taking the time to eave us a 5-star review. We appreciate your business!

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