Team Ford
Edmonton, AB
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2,009 Reviews of Team Ford
The new car market was pretty sparse at the time I was looking in the early quarter of 2022, but luckily for me I was contacted by Thomas at the right time who was able to find me the vehicle I was lookin looking in the early quarter of 2022, but luckily for me I was contacted by Thomas at the right time who was able to find me the vehicle I was looking for, while maximizing my F-150 Trade-In. All of it felt seamless, and easy going. Also a huge shoutout needs to be made for Gislaine and the rest of financing department, as they really do go above and beyond for their prospective and current clients. More
Didn’t call back as promised. Claimed they couldn’t move on price due to a wheel alignment that needed to be done that they said was 4-500$ but couldn’t do it before we picked up. Claimed they couldn’t move on price due to a wheel alignment that needed to be done that they said was 4-500$ but couldn’t do it before we picked up. When we did pick up the current manager said oh we didn’t do it I can credit you the 75$ it will cost. Finance office wouldn’t take no for an answer and even when we said no to warranties from the salesman they charged us for key fob and rim warranty. When we did pick up the truck it wasn’t detailed as promised and there was still even a pair of sunglasses in the truck so obviously it didn’t get looked at very well at all. Overall the sales guy was ok while we were there but as soon as you leave the dealer they don’t care about you anymore. We were supposed to get a phonecall the following day a couple of times and never heard anything from anyone other than when we were 10 minutes behind to go pick up our vehicle. but the experience overall was definitely not one I would want to have again. More
Friendly and responsive staff. With the inventory being at historic lows, I didn’t think I would be able to find the truck that I wanted with the options I was looking for. Team With the inventory being at historic lows, I didn’t think I would be able to find the truck that I wanted with the options I was looking for. Team Ford not only found my “unicorn” but also made the entire purchasing process including adding all customize accessories I wanted to do very easy. 95% of the process was done virtually and I just had to show up the day of delivery to pick up my truck. Great work Team Ford! More
Thanks to Jeff Ziober for saving me thousands of dollars! Took it in for a recall but they found some major problems and found it still was under warranty. The lady at the budget rental was awesome. Thanks t Took it in for a recall but they found some major problems and found it still was under warranty. The lady at the budget rental was awesome. Thanks to team Ford once again for your awesome service, and getting the job done quickly. Your entire crew has never let me down! More
Staff are always smiling and very friendly. When I did sit down with a salesman it was a very pleasant experience and not once did I feel pressured. I got more than I thought I would for my t When I did sit down with a salesman it was a very pleasant experience and not once did I feel pressured. I got more than I thought I would for my trade in and walked out with my dream….A new Bronco Sport!! More
Great service, sales team, and overall experience. Jamie the general manager was accommodating , a pleasure to deal with and a straight shooter . From initial meeting right through to delivery I was kept the general manager was accommodating , a pleasure to deal with and a straight shooter . From initial meeting right through to delivery I was kept in the loop and received excellent technical advise and financing options. Vehicle was delivered prior to estimated delivery and exactly as ordered. Very satisfied customer. Would highly recommend. More