Subaru of Mississauga

I bought 2014 Outback from Subaru Mississauga on Mavis Rd. They replaced the airbag on Feb 5 2020. When doing the airbag replacement, not only they did poor job - a mess under the dashboard and steering w Rd. They replaced the airbag on Feb 5 2020. When doing the airbag replacement, not only they did poor job - a mess under the dashboard and steering wheel with cables not attached properly, they missed to put the clips back. Furthermore, they caused the built-in GPS doesn't work at all after that service. My GPS worked well before the airbag replacement. I came back today to this dealer asking them to tidy up the cables and fix the GPS. But they said that I already removed or dismantled the audio and damaged the GPS cable behind the audio. I told them: I never dismantled or tried to dismantled the audio. And then, they mentioned that the GPS issue is because I installed a dash camera and that disturbed the GPS. I explained and told truly that it is a plug-and-play dash-camera and no camera cable installation into the dashboard or behind the dashboard. But still they argued and tried to find any points so that they don't need to fix the GPS. Finally they mentioned that if I want them to fix it (including fixing the GPS cable behind the audio), I have to pay $970.00. It is unbelievably crazy and irresponsible. This is not the first disappointment with their service since I bought my Subaru Outback in 2013. All that I wrote here is objective and factual. If you think of buying Subaru, I am more than happy to share my factual experience and advice to you. Subaru is strong in advertising their image, but recently a lot of factory defects that its dealers cannot handle them or fix them. Let alone the dealer's customer service and technical skills cannot solve a number of technical issues that I experienced with Outback. I recommend not to buy a Subaru - time has changed, Subaru's quality is now getting lower compared to before. And for sure, I recommend not even to think of dealing with Subaru Mississauga. I've been misled by Subaru's image through its advertisements and other people's review. Many of the reviews in the media are a "paid-reviews". When I bought the first time, the sales told me that he would share some of his commission with me, with a condition that I had to write a good review about my experience of buying a Subaru. This kind of practices have resulted in so many misleading reviews, especially reviews that mention the sales person's name. More

My first Subaru, and loving it. It was very friendly and pleasant experience dealing with Darryl. Overall he gave us good package. He poses good knowledge about the Forester. pleasant experience dealing with Darryl. Overall he gave us good package. He poses good knowledge about the Forester. More

Bought a certified pre-owned car. Seller (Christian Devlin) said car was in great shape which was a lie. 2 months after taking possession the clear on the front bumper started to peel. Subaru Canada an Devlin) said car was in great shape which was a lie. 2 months after taking possession the clear on the front bumper started to peel. Subaru Canada and Subaru Mississaugua didn't even wanted to take a look at it. Car has clearly been in an accident and was poorly repainted. Was buying from a dealer to have a peace of mind which is now the total opposite. NEVER AGAIN More

Great place with great customer service. Flagship Subaru dealership so had the best selection. Ask for Darryl he really worked hard to get the deal done!! dealership so had the best selection. Ask for Darryl he really worked hard to get the deal done!! More

First time Subaru buyer! Was great dealing with Darryl. Gave us a detailed walk through of the car we wanted. If you’re looking for a good dealership, look no further! And we will recommend Darryl without Gave us a detailed walk through of the car we wanted. If you’re looking for a good dealership, look no further! And we will recommend Darryl without hesitation More

Absolutely! Danny Li assisted me with purchasing my first car. He knew I was looking for a used vehicle so he let me walk around the lot, taking my time checking out each vehicle that interested me. He spent car. He knew I was looking for a used vehicle so he let me walk around the lot, taking my time checking out each vehicle that interested me. He spent time explaining the differences between what I was keen to test drive, and took the time to educate me on where buying new versus used would benefit me. I never once felt pressured or swayed. He answered my questions with patient and speedy replies. Thank you Thank you for taking the time to let me make the right decision. I've already recommended Mississauga Subaru to three people and I will personally make sure they see Danny when they are ready. More

Excellent service from Christian Devlin at this dealership! I purchased a WRX in February 2020 from this dealership. Working with Christian Devlin was absolutely fantastic. He was very patient and took the time I purchased a WRX in February 2020 from this dealership. Working with Christian Devlin was absolutely fantastic. He was very patient and took the time to listen to what I was looking for. He also had great follow up! Overall, the interactions with the various staff members at this dealership have been pleasant. More

Forester 2020 This is the first time that I have purchased a Subaru. I have owned and driven GMvehicles, Toyota, and Honda vehicles in the past 44 years of my driv This is the first time that I have purchased a Subaru. I have owned and driven GMvehicles, Toyota, and Honda vehicles in the past 44 years of my driving experience. My wife and myself were involved in a serious accident last February as our Cadillac CTS skidded on ice. Fortunately no serious injuries and, we have nearly recovered from our injuries. Taking into consideration that was my first accident, I decided to go in for a Subaru as I had heard so much about the safety in their vehicles. Darryl, who is also our family friend, advised us to go in for the Forester, Limited Trim. Darryl was very accomodating and went out of his way to explain about the Forester, and even gave us the opportunity to test drive his personal Forester. I would definitely recommend to contact Darryl Monnise from Subaru in Mississauga if you wish to purchase a Subaru vehicle. He goes out of his way to help you. Everything was handled smoothly and with no problems. More

Christian Devlin went about and beyond! I bought a Subaru Crosstrek. The process was so smooth, clear, fair, and fast! I could not have asked for a better experience! Thank you to the folks at Subaru Mississ Crosstrek. The process was so smooth, clear, fair, and fast! I could not have asked for a better experience! Thank you to the folks at Subaru Mississauga! More

Forester 2020 Limited Got in touch with this dealership while looking for a quote of Forester 2020 limited. Darryl got in touch with me within 2 hours of my query and gave Got in touch with this dealership while looking for a quote of Forester 2020 limited. Darryl got in touch with me within 2 hours of my query and gave me a great deal instantly. Under the current COVID conditions, he carried out all the formalities in a professional and friendly manner which really stood out for me. Highly recommend anyone thinking of getting a Subaru to get in touch with Darryl if the need be. More