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Subaru of Mississauga
Mississauga, ON
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384 Reviews of Subaru of Mississauga
Got my first vehicle here. I had the pleasure of doing business with Darryl at Subaru of Mississauga and he is the best. We had multiple meetings and he always has time for all my questions and concerns. business with Darryl at Subaru of Mississauga and he is the best. We had multiple meetings and he always has time for all my questions and concerns. From the time we first approached him to the delivery, everything was handled smoothly and I have no concerns whatsoever. It is a given that I will recommend anyone who wants a Subaru to visit this place and of course I will always go back. More
Bought 2 vehicles @ this location because of Darryl Monisse Subaru of Mississauga! amazing staff and friendly with customers. Friend of mine introduced Darryl back in 2016 when we were looking for a vehicle. T Subaru of Mississauga! amazing staff and friendly with customers. Friend of mine introduced Darryl back in 2016 when we were looking for a vehicle. The way Darryl welcomed us, the way he gave us the instructions, it's like that we met one of our family member. On our 2016 Legacy we asked more addition features. Which was rejected by him. Can anyone believe this. My family loved 2016 Legacy. He told us what we need & what we don't. March 14th 2020 we just visited this location for an employee event. Met Darryl to get an idea. This time we were looking to keep 2016 Legacy and get an SUV to replace our 2010 Accord. Unbelievable moment with Darryl. We left Mississauga Subaru with 2020 Legacy & 2020 Forester. What an amazing family man. This is not mean that other staff members aren't great. Wonderful people but Darryl is an example. He is there for customers. I would recommend just visit and meet Darryl. Thank you for your kindness Darryl. More
Bought Subaru Accent 2020 from Darryl We traded in our Outback and got an Accent. Very excited to get my new Subaru Accent 2020. It's Speculator car and great value for money. Darryl hand We traded in our Outback and got an Accent. Very excited to get my new Subaru Accent 2020. It's Speculator car and great value for money. Darryl handled everything for us and he did all the paper work and formalities very professionally and with great compassion. Overall, very satisfied for the services provided by Subaru of Mississauga. More
First of all let me say I love this car. Two weeks after I bought it a piece of the fender popped out. I took it to Subaru Mississauga and all they could do was tell me it would not be covered. Their treatm I bought it a piece of the fender popped out. I took it to Subaru Mississauga and all they could do was tell me it would not be covered. Their treatment of me was terrible. I've never been treated so badly at any other car dealership. I had to take it to another dealership. They fixed it without question. I will never refer anyone to this dealership. More
Service experience was extremely unprofessional. Tldr - charged me 2 hours of labour to replace something that they fixed in 30 mins - suggested that I need to replace my radio unit ($3000) and $40 Tldr - charged me 2 hours of labour to replace something that they fixed in 30 mins - suggested that I need to replace my radio unit ($3000) and $400 to replace my trunk latch as it won't open - it was simply a blown fuse which I replaced myself. My car had multiple electrical failure due to a wrong boost, and was towed to this dealership for repairs for its convenient location. After a complete electrical diagnostic, the service advisor informed me that to get my car started, the repair will cost $300 ($75 parts and 2 hours of labour). I got off the phone with the service advisor, giving him the green light to carry on with this repair at 9:27AM. In less than 30 mins later, he called me back and said he was able to get the car started. It took them 30 mins of labour yet I was charged for 2 hours. Along with this phone call, they informed me that my trunk was not working and that I will be required to replace a button and the trunk latch, which is another $400, which I declined. As I arrived to pick up my vehicle, I noticed that the radio console, dome light, and the clock were not working. The service advisor was obviously not aware of this even though I paid for a complete electrical diagnosis. After being examined by another service advisor, they concluded that the radio console was probably broken due to the incorrect boost, and will need to be replaced, which will cost $3000. Frustrated, I gave it a quick search on google and found out that a blown fuse (did I not just pay for an electrical diagnosis?!?) could be the culprit of the radio not working. I made the drive down the street to Canadian Tire, bought the appropriate fuses and replaced it on my own. Boom, the radio, clock, and my trunk all started working again. It's like magic, right? Where was the complete electrical diagnosis that I paid for? What this dealership quoted $3400 to repair, it was fixed with a quick Google search and 10$ of fuses. More
Best brand and Best dealership I have been driving different brands/vehicles for 40 years and found out Subaru and Subaru Mississauga are the best brand and dealership I have experi I have been driving different brands/vehicles for 40 years and found out Subaru and Subaru Mississauga are the best brand and dealership I have experienced. In the past ten years, I purchased 3 new vehicles from Darryl without a doubt, although I have been waiting for a few months for my 2020 Outback I just picked up before Christmas. Subaru is always safe, reliable and loaded with safety features. Their 4 wheel drive is one of best in the industry. More than a few times I had been driving on inclement weather conditions (with snow tires of course) amid numerous vehicles got stranded on the road. This dealership is always honest. My former Outback lasted me more than 10 years with only a few minor issues. The largest repairs were brake and battery replacements a few years ago. Both of the repair bills were lower than my expectation (compared with many other dealerships I experienced). The only problem with my former 2010 Outback was I never had a chance to make any claims of the extended warranty I purchased back then. More
I have bought 2 Subaru’s at this dealership. My forester was in for service for the passenger airbag recall in August. 2 days after I picked it up the passenger airbag light came on. I called the service d was in for service for the passenger airbag recall in August. 2 days after I picked it up the passenger airbag light came on. I called the service department to report it and was told I would have to make another appointment and pay for it. I had also left a message for the manager who never returned my call. I will not be bringing my car back. Very poor customer service. More
Great Dealership Both the dealership and the leasing Mgr who we purchased our Outback from were both very professional and very helpful. The whole experience was very Both the dealership and the leasing Mgr who we purchased our Outback from were both very professional and very helpful. The whole experience was very positive and we would highly recommend this dealership and, so far, the Outback itself. More
Great Experience Overall Had a great experience with Darryl in leasing our Impreza. Darryl was straight to the point and really helpful in talking through the terms & optio Had a great experience with Darryl in leasing our Impreza. Darryl was straight to the point and really helpful in talking through the terms & options. More
Great experience -- thank you Danny Li! This is the second Subaru I've leased from Danny Li at Subaru of Mississauga. Danny was very professional and extremely helpful (and patient) as I wen This is the second Subaru I've leased from Danny Li at Subaru of Mississauga. Danny was very professional and extremely helpful (and patient) as I went through the qualification phase to choose the right vehicle for me. When it came time to complete the transaction there was no pressure, and everything was completed quickly and amicably. There was a wait to receive my new 2020 Outback XT, and Danny was prompt and proactive in keeping me updated. Danny's approach is reflected across the entire dealership. Everyone (service, management, etc.) has been very helpful and provided great customer service over the past few years. I strongly recommend Danny and Subaru of Mississauga! More