Subaru of Mississauga

Won't be buying my WRX STI From this dealer Went to the dealer to check out and possibly trade in my car for a new 2017 WRX STI. What I get from the sales person... "all of them are sold out an Went to the dealer to check out and possibly trade in my car for a new 2017 WRX STI. What I get from the sales person... "all of them are sold out and they are on order only". Which was very interesting... as they have one out front in white and no sold sign. I get the black one in the show room is sold, so you can show me that on... How about showing me the WRX? They look pretty much the same... Maybe ask me if I am interested in a WRX.. Since the new FA motor has no turbo lag... Maybe I might buy that instead.(which they clearly had one on the lot as well. But the sales person didn't even try to say anything else but just wanted me to out an order in. Which I told him that I would not put a order on something I have never even test driven. I mean who goes a buys a car that you will have for a long time with out testing or sitting in it? Am I buying something from a online store? if you truly did not have one and your a sales person should you ask for my contact info for a future lead.... More

"My First Subaru- Forester" In August we bought our first Subaru for the past 30 years I have been driving Toyota vehicles. I was very impressed with Lynn Li who introduced us to In August we bought our first Subaru for the past 30 years I have been driving Toyota vehicles. I was very impressed with Lynn Li who introduced us to various Subaru models and we settled on Forester. Through out the discussions she would help us to make the right decision, she took care of all the small details, that other sales people would not pay any attention. I will recommend to get in touch with Lynn if you are interested purchasing a Subaru. More

New 2017 Outback Bought a new 2017 Outback from this location. A family member had highly recommended Darryl to us, and we drove all the way from North York to see him Bought a new 2017 Outback from this location. A family member had highly recommended Darryl to us, and we drove all the way from North York to see him! We were not disappointed, he was friendly and understood our needs. When we picked up our car, Darryl was there to walk us through all the features of the car. Exceptional customer service, I highly recommend Darryl! More

My First Subaru Legacy Last week I bought my first Subaru Legacy at this location. Friend of mine introduced Darryl Monisse to me. What a surprise and there are no words to Last week I bought my first Subaru Legacy at this location. Friend of mine introduced Darryl Monisse to me. What a surprise and there are no words to describe about Darryl. The way he explained about the vehicle, what I need for my driving and what I do not need. Also he proves that he is a family motivated person. Why? because of my daughter asked for white vehicle I noticed how Darryl managed to satisfy my daughter and did not say no to her. We got the white vehicle. People are very friendly at this location and you must visit this place. please do not miss to meet Darryl. I love my 2016 Subaru Legacy. More

My first Subaru from best dealer I received my first Subaru, Forester 2017, from this dealer. I had very good experience through the negotiation to receiving the car. The sales person I received my first Subaru, Forester 2017, from this dealer. I had very good experience through the negotiation to receiving the car. The sales person, Darryl is knowledgeable and very thoughtful person. I appreciate for his support. More

Excellent Sales Process We called in re an ad for a low mileage used (2013) Outback, having driven an Outback for the last 12 years. An appt was made with Danny Li in the sa We called in re an ad for a low mileage used (2013) Outback, having driven an Outback for the last 12 years. An appt was made with Danny Li in the sales department. Danny was very polite, courteous and knowledgeable. He patiently answered all our questions, explained all the features and benefits of the model for sale both at his desk and while on a test drive. There was never any 'sales pressure' to buy up. Altogether we were very satisfied with the sales process and our purchase. More

Amazing Experience ! Excellent dealership. It was a pleasure to deal with Subaru of Mississauga. Honestly, I did not except this kind of service from any car dealership ! Excellent dealership. It was a pleasure to deal with Subaru of Mississauga. Honestly, I did not except this kind of service from any car dealership ! They are professional, well mannered and very accommodating .There was no sales push at all. The whole process, from test drive to take home was truly enjoyable. I dealt with Mr. Darryl Monisse (sales manager) over there and would recommend every one to at least have a chat with him when planning to get a new car. A true gentleman and a champion sales person. All questions and concerns were answered promptly with proper solutions. Kudos Subaru of Mississauga ! More

My Subaru Mississauga Experience My wife and I walked in to the Subaru Mississauga dealership just to view some vehicles. We were waiting for one of the female sales personnel but sh My wife and I walked in to the Subaru Mississauga dealership just to view some vehicles. We were waiting for one of the female sales personnel but she was busy with another client. Mr. Danny Li approached us to see if we needed help and we told him that we were looking for a Subaru Crosstrek.. He was patient in explaining to us the features of this car and asked whether we wanted to test drive one of their demo units. We did not need to as we had already tested one from another dealership. Danny answered all our questions an made us understand the terms of the lease as well as what would come with the car after choosing some accessories that we wanted to have. Furthermore, he made us understand some of the warranties that came with the car. After learning as much as we could from Danny, we were at ease with our decision to purchase our first Subaru. We explained to him that it was a difficult decision as we both were loyal Toyota owners for many years and buying from only one specific dealer. Loyalty is important to us but Danny assured us that he would do his best to provide the same level of service that this Toyota dealership has done for us. So far, we have not been disappointed. More

Terrible customer service, rude Went in to meet Marc to buy a new car. Upon arrival, he looked "busy" so waited patiently around his desk....he completely RUDELY IGNORED US FOR 50 M Went in to meet Marc to buy a new car. Upon arrival, he looked "busy" so waited patiently around his desk....he completely RUDELY IGNORED US FOR 50 MINUTES- 1hr! We stood there patiently waiting, he knew we were waiting for him but he didn't care. Finally spoke up and extended my hand and said nice to meet you - and he gave me a rude stare back like he did not want to help us! Didn't even shake! He ended up being really RUDE to us so we left. LOST SALE FOR THEM. Being in the show room with no other customers for 50 min to an hour and being IGNORED by all the sales people was a really terrible experience, especially for the Flagship?? Not even 1 hello?! RUDE. Prior to this a relative went to purchase one of their most expensive cars and this location also did NOT HELP him! Furious, went to a different location to make his 100K purchase on the spot, then returned to this dealership to show them! Horrible/NO customer service! Will NEVER be back and will tell everyone we know about this experience. More

Battery failure at 10 k after delivery I purchased a pre-owned 2014 Legacy in Jan this year with 36k. Price was agreeable and sales rep Johnny was pleasant he extended my concerns on buying I purchased a pre-owned 2014 Legacy in Jan this year with 36k. Price was agreeable and sales rep Johnny was pleasant he extended my concerns on buying it with Robert the sales manager...all looked after, but quality of body repairs were subpar as they used a mobile service in the parking lot..took delivery anyway...my fault.. Come August the aftermarket battery had decided to fail in the car after only 10 k use. I brought the car into the local Subaru dealer in Oakville they suggested that I speak to sales where I purchased it as I had an aftermarket battery... Cliff in service at Mississauga was empathetic and spoke to Robert the sales Mngr. After realizing that he couldn't do anything. Robert was able to see his way clear and offered to replace it with a similar battery if I purchase it myself and they installed it. Left happy, Robert was a stand up guy glad I didn't have to work my way up the chain to the GM ,owner, UCDA,or OMVIC. Would recommend doing business with them so far they do what they say. More