Subaru of Hamilton

Did not have parts available for appointment that were ordered 2 weeks prior.....had to return. Tried to charge $26 to install a cargo net I ordered ....a 30 second job. Charge a miscellaneous service ch ordered 2 weeks prior.....had to return. Tried to charge $26 to install a cargo net I ordered ....a 30 second job. Charge a miscellaneous service charge of $3.50 and $4.00 on 2 separate visits. Supposedly for misc expenses of running garage. Management responded in google review that fee was env disposal fee but invoice shows a separate charge on oil change invoice fir govt EHC fee so doesn’t jive. High labour fees ...$130/hr. Not satisfied! More

Left my oil and filters caps off. Total mess that they remedied. Was contacted by them as to how they could make this up. Cut my bill in half was my reply. Never heard back from them. remedied. Was contacted by them as to how they could make this up. Cut my bill in half was my reply. Never heard back from them. More

a NIGHTMARE EXPERIENCE!!! our car with the faulty CVT that Subaru Canada and USA have recalled is NOT GOING to be fixed by Subaru hamilton. Their service manager was unable to explain even why other than that Subaru Canada and USA have recalled is NOT GOING to be fixed by Subaru hamilton. Their service manager was unable to explain even why other than the fact that (you didn't service your car here) it has 46000km. its impossible for a transmission to fail at that point. PLEASE DO NOT shop here. They've taken advantage of an older women, quite simply its ageism at its w More

Tried to buy a used car there as they say quote “ wholesale to public” Not even close to wholesale almost 2000 over wholesale.pictures on web hide the holes ie perforations in rear fenders, front bum wholesale to public” Not even close to wholesale almost 2000 over wholesale.pictures on web hide the holes ie perforations in rear fenders, front bumper n valance had paint peeling off .Average price according to autotrader in Hamilton area was 4000. I offered 4500 sales guy told me they paid top price for car. I didn’t know dealerships bought cars other than trade ins and if they do how can they sell as advertised at “wholesale prices” ? Typical and well known used car tactics More

Very bad client experience I hope they close or change the staff because these people do not care about client never going to recommend anyone the staff because these people do not care about client never going to recommend anyone More

Super Service I had my 2015 Forester serviced today, Feb. 25 and it was a great experience. Felisha greeted me with a smile and got things in motion right away. Whi I had my 2015 Forester serviced today, Feb. 25 and it was a great experience. Felisha greeted me with a smile and got things in motion right away. While I waited she provided regular updates and kept me abreast of how much longer it would take. Very professional and helpful. I also want to thank Harrison for working on my vehicle. Kudos to both of them. Thanks. More

bad experience and arrogant staff they broke my windshield and the manager was too arrogant and he was raising his voice in front of staff and customers at me. Never go there.. they broke my windshield and the manager was too arrogant and he was raising his voice in front of staff and customers at me. Never go there.. More

Thank you Subaru Hamilton I got my new car today Mr. Royesh Roy was my sale representative, he was very patient, helpful, nice and professional. I definitely recommend you to o I got my new car today Mr. Royesh Roy was my sale representative, he was very patient, helpful, nice and professional. I definitely recommend you to others. Thank you Subaru Hamilton. More

Car purchase Amazing, Mr. Royesh Roy my consultant was extremely professional & gave me a feeling of being a important individual , without being condescending to Amazing, Mr. Royesh Roy my consultant was extremely professional & gave me a feeling of being a important individual , without being condescending to dealing with a female. I felt secure in his knowledge & no pressure. I would recommend this individual to all. 5 stars!!! More

Zero business ethics Miscommunication was there between the sales people. Was highly dissatisfied. Had to drive two hours to reach there to be disappointed. Could have com Miscommunication was there between the sales people. Was highly dissatisfied. Had to drive two hours to reach there to be disappointed. Could have communicated better. More