Subaru of Hamilton

Recall work Took my Impreza in for a recall notice -- Service guy took twice as long as it was supposed to, and came out with "three things that need to be fixed Took my Impreza in for a recall notice -- Service guy took twice as long as it was supposed to, and came out with "three things that need to be fixed really urgently, in fact, I don't recommend driving this vehicle unless they're done!". I thanked him and insisted on getting my car back. One of the "critical things" was the battery. I took the car home (driving fine) and tested the battery -- it read fine. To be extra sure, I took the car to my mechanic and told him the other items (radiator replacement, sway bar). My mechanic (for free) looked over the car and verified nothing wrong with anything. This was a while ago, but I now take my other Subarus to St. Catharines for warranty or recall... More

Have visited several times Each time I've been there, the sales people seem more interested in showing me anything that might get me to buy -- desperately so. I've left info on Each time I've been there, the sales people seem more interested in showing me anything that might get me to buy -- desperately so. I've left info on what I've been looking for (twice) and never called (hard to believe they don't ever get any 2011-2013 Outback's traded in). Dealer also has a habit of leaving cars up on AutoTrader after they're sold in order to get more foot traffic. More

Chaotic, poor service I went in to inquire about Subarus and was assigned to a salesperson. When I asked him about the fuel efficiency of a specific vehicle he left to ask I went in to inquire about Subarus and was assigned to a salesperson. When I asked him about the fuel efficiency of a specific vehicle he left to ask a co-worker for the answer and instead of returning to tell me he then started talking t other customers. So I asked a different salesperson my question and he looked it up. When the first salesperson saw me talking to the second salesperson he made a disappointed face at me. Neither of the two salespeople I interacted with seemed to know about their products. More