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Strathmore Ford

Strathmore, AB

4.7
163 Reviews

1040 Westridge Rd

Strathmore, AB

T1P 1H8

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163 Reviews of Strathmore Ford

August 07, 2021

Strathmore Ford is always clean and has merchandise stocked. You are aware of whatever event is in before you walk in the door. The employees make you feel like a person and not just a pay check and ac More

by April Elyce
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam, Lori Collier-Greik, Heather Lucas
Aug 11, 2021 -

Strathmore Ford responded

Thank you for the kind review, We always try our best to put our customers first. Thanks, Chris Endecott, Sales Manager.

June 20, 2021

The people who worked with me were super friendly, but there was no conversation to me about anything regarding the vehicle when I was the one buying it. The lady who helped my finance my car gets 5/5 sta More

by Minimiller
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lori Collier-Greik
Aug 11, 2021 -

Strathmore Ford responded

We apologize for the lack of communication through the process, We truly do not want our customers to feel left in the dark. Although not always easy we appreciate the criticism and we will work to do better. Thank you, Chris Endecott, Sales Manager.

June 12, 2021

Horrible. Don't go here. Especially if a women. Tried Horrible. Don't go here. Especially if a women. Tried to rip off my wife when she took our truck in (Tailgate sticking and check engine light). More

by Kber55flh
Recommend Dealer
No
Employees Worked With
Jasmine Bartelen
Jun 16, 2021 -

Strathmore Ford responded

Thank you for the review Kber55flh. We are constantly striving to improve our service processes, and though not fun, this will help us do just that. I apologize we did not meet your expectations. Our goal is always to provide great customer service while fixing the issue right, the first time. If you would like to discuss what was quoted and why, we would be happy to speak with you and provide you with any information you require. Sincerely, Ty Starke, Service Manager.

May 27, 2021

The great people at Strathmore Ford were incredible to deal with. All the different departments worked hard to get me in and out of the dealership on a time crunch with my new truck. Just want to say to More

by David
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Collier-Greik, Heather Lucas
Jun 01, 2021 -

Strathmore Ford responded

Thank you for the great review David. We are glad we could get your truck ready on time! Sincerely, Adam O'Farrell, Sales Manager.

May 27, 2021

Lori in finance and Heather sales lady made it so simple to buy the Escape Thank you ladies !!!! We bought our truck here also great place More

by Charlottebencharski
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Collier-Greik, Heather Lucas
Jun 01, 2021 -

Strathmore Ford responded

Thank you for the kind review Charlotte We are glad we could help make the process easy for you! Sincerely, Chris Endecott, Sales Manager.

April 03, 2021

I was very pleased with the staff who helped us with our purchase, did not push and knew their product. I would like to give a big THANKS everyone at the dealership, especially Wayne Bradford . Five stars More

by mmwallace49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Bradford, Lori Collier-Greik
Apr 07, 2021 -

Strathmore Ford responded

Thank you for the great review! We are glad we could help you find the right fit. Sincerely, Chris Endecott, Sales Manager

March 31, 2021

I was so happy to get into the vehicle I wanted! Everyone was so helpful and I am so greatful! Thank you so much! I wanted to make a special thank you to Heather for watching three very “active” kids while I More

by msarah029
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lori Collier-Greik, Shawn Kisling, Heather Lucas
Apr 07, 2021 -

Strathmore Ford responded

Thank you for the fantastic review Sarah! We hope you enjoy your new ride and look forward to seeing you in the future. Sincerely, Shawn Kisling, Sales Manager.

March 07, 2021

Thanks for your help Heather! Had most of the deal worked out over text and just had to come in to exchange keys. Love the new truck! More

by Chad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Lucas
Mar 10, 2021 -

Strathmore Ford responded

Thanks for the great review Chad. We are glad we could make the process as simple as possible for you. Sincerely, Shawn Kisling, Sales Manager.

February 25, 2021

Overall the dealership was great. I was a little disappointed that some of the accessories I wanted were not available for the price on the Ford web site when you choose to build you vehicle. The di More

by Pgroenen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lori Collier-Greik, Heather Lucas
Mar 04, 2021 -

Strathmore Ford responded

Thank you for the review. We hope you enjoy your new ride! Sincerely, Shawn Kisling, Sales Manager.

February 24, 2021

Heather was great to deal with!! She was very pleasant and helpful and I was able to find the vehicle I was looking for. Lori in finance was great as well!! More

by Jo
Recommend Dealer
Yes
Employees Worked With
Heather Lucas
Mar 04, 2021 -

Strathmore Ford responded

Thanks for the awesome review Jo. Sincerely, Shawn Kisling, Sales Manager.

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