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Strathmore Ford

Strathmore, AB

4.6
160 Reviews

1040 Westridge Rd

Strathmore, AB

T1P 1H8

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160 Reviews of Strathmore Ford

January 03, 2022

Absolutely horrible dealership. All nice and kind to sell you the vehicle, but once there's problems with it, and still on warranty. They don't help at all. Would absolutely never ever recommend this dealers More

by Sarah
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sarah Slater, DAN STEVENSON
Jan 29, 2022 -

Strathmore Ford responded

Hi Sarah, We are sorry to hear of your experience. We would like to speak to you to learn more of your experience. Please reach out to our Service Manager, Amanda Dunn.

December 13, 2021

Thanks for the new truck Riley was a really good salesperson thanks to the manger Chris for getting me a good deal More

by Jack Splash
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Endecott , Riley Bradford, Lori Collier-Greik
Dec 13, 2021 -

Jack Splash responded

Thank you for the new truck and a great deal

Dec 14, 2021 -

Strathmore Ford responded

Thank you for the great review Jack. We are always happy to give a great deal! Chris Endecott, Sales Manager.

December 13, 2021

The service staff were friendly and knowledgeable. They got my vehicle service quickly and had me back on the road in record time More

by whispskidemon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarah, Dan, Amanda
Dec 14, 2021 -

Strathmore Ford responded

Thank you for the review! We are happy to get you back on the road in a timely manner. Sincerely, Amanda Dunn, Service Manager.

December 11, 2021

The sales experience was excellent. I didn't feel pressured. I was offered a fair deal on my trade towards another vehicle. They explained everything thoroughly and respected Covid protocols. The se More

by Hitchhiker42
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Endecott
Dec 14, 2021 -

Strathmore Ford responded

Thank you for the great review. We are happy to hear your experience went smoothly. Chris Endecott, Sales Manager.

December 11, 2021

I have been looking to get an F-150 Tremor for a while now however finding one is almost impossible at the moment. Riley was able to walk me through placing a factory order and was friendly to deal with. More

by Mike Smithson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Riley Bradford
Dec 14, 2021 -

Strathmore Ford responded

Thank you for the kind review Mike. We look forward to delivering your new truck. Chris Endecott, Sales Manager.

December 11, 2021

The staff were helpful, knowledgeable and a very professional environment. I felt confident that they knew their product. More

by gadams
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Endecott , Amber Fielding, Cody Miller, Riley Bradford
Dec 14, 2021 -

Strathmore Ford responded

Thank you for the review! We are always happy to help with any questions you may have. Chris Endecott, Sales Manager.

October 17, 2021

Sales guys were grear, service manager was terrible. Very disrespectful and lacks people kills. Should not be running a dealership. More

by sarai1
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
kfricker@strathmoreford.com
Nov 01, 2021 -

Strathmore Ford responded

Sorry to hear your experience was less than 5 stars. We would like the opportunity to discussing your experience further. Please reach out to our Service Manager Amanda Dunn at 403-962-0277 or via email at amdunn@strathmoreford.com

August 07, 2021

Strathmore Ford is always clean and has merchandise stocked. You are aware of whatever event is in before you walk in the door. The employees make you feel like a person and not just a pay check and ac More

by April Elyce
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam, Lori Collier-Greik, Heather Lucas
Aug 11, 2021 -

Strathmore Ford responded

Thank you for the kind review, We always try our best to put our customers first. Thanks, Chris Endecott, Sales Manager.

June 20, 2021

The people who worked with me were super friendly, but there was no conversation to me about anything regarding the vehicle when I was the one buying it. The lady who helped my finance my car gets 5/5 sta More

by Minimiller
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lori Collier-Greik
Aug 11, 2021 -

Strathmore Ford responded

We apologize for the lack of communication through the process, We truly do not want our customers to feel left in the dark. Although not always easy we appreciate the criticism and we will work to do better. Thank you, Chris Endecott, Sales Manager.

June 12, 2021

Horrible. Don't go here. Especially if a women. Tried Horrible. Don't go here. Especially if a women. Tried to rip off my wife when she took our truck in (Tailgate sticking and check engine light). More

by Kber55flh
Recommend Dealer
No
Employees Worked With
Jasmine Bartelen
Jun 16, 2021 -

Strathmore Ford responded

Thank you for the review Kber55flh. We are constantly striving to improve our service processes, and though not fun, this will help us do just that. I apologize we did not meet your expectations. Our goal is always to provide great customer service while fixing the issue right, the first time. If you would like to discuss what was quoted and why, we would be happy to speak with you and provide you with any information you require. Sincerely, Ty Starke, Service Manager.

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