Southtown Hyundai
Edmonton, AB
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675 Reviews of Southtown Hyundai
100% satsified and happy client here 😊 We are 100% satisfied client. Very professional and highy recommended agent. Got our new hyundai sta fe limited XL 2017. Best deal ever. Till our next We are 100% satisfied client. Very professional and highy recommended agent. Got our new hyundai sta fe limited XL 2017. Best deal ever. Till our next transaction. 😊 More
Great finance team, sales team shysters I was very impressed with the finance department, they did a great job of getting my low rate with minimal down payment, so if that what you really n I was very impressed with the finance department, they did a great job of getting my low rate with minimal down payment, so if that what you really need the perhaps dealing with the sales team may be worth the effort. Ok on to the bad bit. I was promised from the first conversation that I had with their sales person that I would get a safari rack on the fully loaded $50,000 jeep I was interested in, this was the only condition I had to commiting to buy from the as I was also looking at another one at a different dealership that had the rack already on. In our 4-5 conversations the roof rack was discussed and assured every time, it was suppose to be on it when I picked it up, I love out of the city so I was driving in soesifically to get this done. Half way there I was told that now the roof rack would take 3 days to ship in.... Right then I should have turned around, but I figured ok I can handle another quick trip in for the install, I had already paid a depost to have the truck "held". So we are going through paperwork and I give him the rest of the down payment, he takes it and tells me he is going to check on the roof rack...... He returns with his manager informing me that I'm never getting a roof rack, but he would give me some silly gift card to some go auto something or other and that he was taking a loss on it as it was blah blah blah. Needless to say I was unimpressed and tempted to walk out, but as my current jeep was truly on its last legs, and I was already a couple hours from home with it, not to mention the finance rate was impressive, I still went ahead with the sale, but I can't give them a good reveiw do to the fact that I was lied to manpanipulate into the sale. It's a great jeep but it in not what was agreed to and if I had been told upfront the truth i could have chosen the jeep that suited my needs. Sincerely Guess who's not canoeing this weekend More
We bought specifically because of DJ... and the truck My wife and I have purchased 3 vehicles through DJ; from when he was with a previous dealership and following him to his new home at Southtown. What c My wife and I have purchased 3 vehicles through DJ; from when he was with a previous dealership and following him to his new home at Southtown. What can I say other than he makes the vehicle purchase awesome, putting him through the paces of trying out multiple vehicles in test drives and finding the best finance and purchase options for US. He really made each transaction memorable and will use him again for our next purchase regardless of make (new or used). Southtown was also up to par in their service during and after our purchase. Thanks DJ!! More
Phan's the man! We've now purchased 2 hyundai's (Santa Fe and Elantra) and are thrilled with the service we've received and the quality of the vehicles. They're fun t We've now purchased 2 hyundai's (Santa Fe and Elantra) and are thrilled with the service we've received and the quality of the vehicles. They're fun to drive, roomy, safe and comfortable. Phan is very knowledgable, accomodating and easy to talk to. No high pressure sales tactics. Would highly recommend both Hyundai and Phan! More
ATTITUDE is everything !!! Justin, greetz us bevor our entries to Hyundai sales building. He already saw us looking for parking spot, cause in those time jam with cars ;-) His Justin, greetz us bevor our entries to Hyundai sales building. He already saw us looking for parking spot, cause in those time jam with cars ;-) His attitude, impress us ...... and after short asking information with all His knowledge, we are closed the deal & bought our beautiful Santa Fe Sport Turbo Limited AWD. Now, we are Happy & proud to own Hyundai since we immigrate from Germany, sorry for my English! Was a memory with our Veracruz, but is NO compare now with all packed technology + apps. Hope he will always keep His beautiful attitude & more knowledge experiences for His bright future to come. Sure, we will endorse Him to our friends & family ........... good luck & THX Justin 4 all your time & effort ;-) Best regards: Johannes. More
My dealer is Awsome My dealer is awesome. I will my recommend dealer to my freinds and family also as he has a wide variety of knowledge and kindness too. My dealer is awesome. I will my recommend dealer to my freinds and family also as he has a wide variety of knowledge and kindness too. More
Positive Car buying experience, thanks to Jordan Peterson I traveled from Calgary to Edmonton and purchased my 2015 Genesis sedan from Southtown with the help of Jordan Peterson. I had noticed this car on an I traveled from Calgary to Edmonton and purchased my 2015 Genesis sedan from Southtown with the help of Jordan Peterson. I had noticed this car on another Hyundai dealership's website, and after not having my voice messages and emails replied to for two days, I contacted Jordan to see if he could help. Jordan was awesome, he arranged transfer of the vehicle to his dealership, took an HD video of the car, top to bottom and emailed it to me, all within 2 hours of my initial call to him. After a few more phone calls, I drove north to see the car, and to drive it. Jordan made the experience easy and pleasant. He was low pressure, always respectful, worked with me to make the car fit my budget, and understood all the features of the vehicle and explained everything. Jordan was always available to take a phone call from me, and his after sales support has been tremendous. In addition to Jordan's superb service, I found all the staff at Southtown to be polite and helpful. More
Very good experience until the end I had a very good experience until the end when I had to do the finance part and go through almost an hour long sales upsell. I didn't like the feelin I had a very good experience until the end when I had to do the finance part and go through almost an hour long sales upsell. I didn't like the feeling after I was done with the finance guy. He was nice but very pushy with a couple of the products I didn't want to buy and was (tried) to feel stupid if I didn't. I shouldn't have to be rude to say no thank you. Please respect the customers decision. Thanks More
SERVICE DEPARTMENT IS VERY BAD TO DEAL WITH I had a warranty issue that they refused to honor because I missed a minor servicing check which would have made no difference. The quote for the repa I had a warranty issue that they refused to honor because I missed a minor servicing check which would have made no difference. The quote for the repair was extremely high. I can get it done with the same new hyundai part for about $8oo less at a independent repair shop with a 5 Star rating. Do your selves a favor and stay far away from any Go Auto dealer. More
Never ending sales pitch The salesman was great he found me a car at the right price and we had a smooth negotiation. However when I came back a couple of days later to pick u The salesman was great he found me a car at the right price and we had a smooth negotiation. However when I came back a couple of days later to pick up the vehicle I was a little annoyed. The finance manager Colin Baker is basically a salesman in disguise who will try to sell you all sorts of add ons and extended warranties. I expect that stuff to be offered but it should be when you are purchasing the vehicle not when picking it up. Also if a customer says no about 10 times take a hint and stop with the pressure tactics. Just ruined the whole buying experience for me and I won't be setting foot back in that place. More