Southtown Chrysler

Extremely bad experience. Traded my car in for a van, had to return the van 3 times to make sure it was up to new pick up specs. Still had all the X's on vehicle from the PDI, Traded my car in for a van, had to return the van 3 times to make sure it was up to new pick up specs. Still had all the X's on vehicle from the PDI, undercoating was done wrong, and 3M poorly put on and had to get both redone. Would not recommend this dealership to anyone and will never go there again, already made another vehicle purchase at Great West Chrysler in West Edmonton and it was a night and day difference. More

If there was a lower number of stars i would, took my three month old truck in to get serviced and when i went to go pick it up there was a 12 inch scratch on the passenger side doors. I told them that i three month old truck in to get serviced and when i went to go pick it up there was a 12 inch scratch on the passenger side doors. I told them that i knew for a fact that it wasn't there the day we dropped it off but they denied that they did anything and that it was there when we brought it in. Miriam Stuparyk the service advisor was very rude to my spouse and didn't want anything to do with her she only likes dealing with men. Kris Shukaliak also has very poor customer skills, when i first met him he didn't even care that my spouse was there, didn't ask for her name just directed his attention to me. On the other side of the dealership the sales team is amazing and have no problem with them and recommend people to go see Tafara Nemutambwe and Jonah Gardner if your looking for a new car. i WILL NOT BE taking my truck back to them for ANY service. they need to work on there people skills and to own up to there mistakes. More

We bought a used vehicle last week from Southtown, the sales team was amazing. Our salesman Patrick went above and beyond to find us the right vehicles. Sales manager Tafar was great with working two deal sales team was amazing. Our salesman Patrick went above and beyond to find us the right vehicles. Sales manager Tafar was great with working two deals that suited our needs. Will Pellerin did an incredible job at getting our interest rate lower and having our deals approved quickly. Dave from finance was great at closing our deals and explaining everything. Thank you to the amazing sales and finance team for making our purchasing experience quick, painless and enjoyable. If anyone is looking for a new or used vehicle I highly recommend that you see Patrick. More

These people are not to be trusted. I have never been to this dealership and they have messaged me with an unsolicited sales pitch that contained financial information that I have never I have never been to this dealership and they have messaged me with an unsolicited sales pitch that contained financial information that I have never given to them. More

If I could give a MINUS rating I would.These guys are If I could give a MINUS rating I would. These guys are all xxxxxxx LIARS!!! The made a long distance deal (signed) on a vehicle with a more valuable If I could give a MINUS rating I would. These guys are all xxxxxxx LIARS!!! The made a long distance deal (signed) on a vehicle with a more valuable trade, took a deposit. Cost us a 7 hour round trip to “pick it up” only to be told ANOTHER round of xx. Then they tried to slither out of it by “ignoring” all calls and delaying (and LYING) about getting the agreed work done. Promised estimate reports from the brand dealer but just a LIE, nothing done. Kamal (sales) and Rob (GSM) are both a couple of DESPICABLE LOSERS (100% live up to reputation of “used car salesmen”) with no ethics/morals and too chicken S*** to even have a conversation. Saying the car not worth fixing, going to salvage but... look at that... they just repost the ad with same info! IF YOU ARE SMART YOU WILL RUN FAST AND RUN FAR from this place. More

Beware of this dealership!!! I arranged the test drive, went there and they raised the price over night and treated me like some loser!!! Beside that, the car was in a way worse condition than they stated. went there and they raised the price over night and treated me like some loser!!! Beside that, the car was in a way worse condition than they stated. Very very bad experience!!! More

Amazing group, this is our second time to this location. We won't be going anywhere else. If you go in looking for a new ride ask for hundo, and I would ask for Raza the financial manager. These two make y We won't be going anywhere else. If you go in looking for a new ride ask for hundo, and I would ask for Raza the financial manager. These two make your experience a 10 out of 10. Thanks again and see guys on our next purchase. More

These people are terrible. I contacted them a few weeks ago about buying a new truck. All I wanted was some rough numbers to see if it was going to financially work for me. Salesperson was very pushy. I wa ago about buying a new truck. All I wanted was some rough numbers to see if it was going to financially work for me. Salesperson was very pushy. I was working at the time and if I didn't answer his call he would call me 2 or 3 times in a row and even from different phone numbers. Even asked me for a credit card number to prove to the finance people that I was serious about buying a truck. Why would you want my credit card number to show I was serious? And got offensive when I told him I wasn't comfortable with that. The took all my information over the phone witch i was ok with because I don't live near the dealership. And just came to find out the even pulled my credit without my permission. All I was looking for was numbers, not to have my credit pulled. Thanks guys for lowering my credit score. Would not recommend dealing with these people. More

Very disappointed in Southtown Dodge Dealership, Edmonton & would not recommend. Purchased a Jeep Grand Cherokee Limited 2 years ago & paid $2000 for the Platinum Autoplus service offered by First Canadian P & would not recommend. Purchased a Jeep Grand Cherokee Limited 2 years ago & paid $2000 for the Platinum Autoplus service offered by First Canadian Protection Products. I made notes during the deal & was told this would be honored at any dealership in AB (as I live 5 hrs from Edmonton), would include free inspection of coating, interior, undercoat, tire rims as well as free fixes for door dings, scratches, dents, rock chips. Turns out the free inspection is only at place of purchase & the cost in my city is $140. Additionally, the deal does not include rock chips, scratches, or rims. Spoke to Finance Manager at Southtown to request clarification & have never been treated so disrespectfully in my life. He spoke down to me, and was interruptive, rude, demeaning, and sarcastic. I am a health care professional working and a firm believer in kindness, respect, empathy for my clientele. More