Southtown Chrysler

I’ve been going to the dealership for the last 17 years and get treated very well every time they cater to you as an individual and really care about your business and get treated very well every time they cater to you as an individual and really care about your business More

We were able to get the deal done they tried to push service fees on me that I didn't agree with I took the vehicle for a test drive and the price was what I was told and then when I decided that would service fees on me that I didn't agree with I took the vehicle for a test drive and the price was what I was told and then when I decided that would be the vehicle I'd buy they came back with a little over 4,000 extra on the price tell me that's going to be the price and I told them no that's 4,000 more than what I had was under the impression of when I took for test drive I would not be paying that and I'm like and you come back with the price that I agreed to on the test drive or I walk they did I don't like hidden fees that's dishonest the finance team had to work very hard on my behalf cuz I'm in the middle of closing my business and going to work for somebody else so I had an employment letter they did do very well with that they were very patient because the person in human resources that needed to do my employment letter kept getting called out on emergencies so it did take a few days to get it they were patient and they were respectful they did try to sell me a brand new vehicle which I was not interested in I was interested in a very particular vehicle because it had the features I want it which was as few as possible and they want it to put me in something newer that was the closest thing Dodge had to a base model but it has features that I don't like click the big screens and all that other stuff I'm a long-haul truck driver I'm not into technology I don't like that stuff if I had it my way I would have manual wind up Windows and knobs on my radio they had a used Ford product on their lot that yeah it's got a lot of modern features that I'm not interested in but it's a lot closer to what I like and they made it happen would I recommend dealing with them if you're smart and you understand the car buying business and understand the truth about these hidden fees and you've got the backbone to walk away from a deal and tell them no definitely go deal with them but if you're easily pushed around and manipulate it I don't think there's people to deal with that being said I have enjoyed the experience dealing with them this far all of my documents are signed the vehicles in the shop getting a signal light switch replaced because it also controls the wipers and the wipers don't shut off completely it is well known problem on the F-150 switch wears out you just replace the switch and it's good so we'll see how I feel about it tomorrow when I pick up the truck More

I enjoyed doing business at this dealership. Friendly staff, eager to do business, very satisfied overall. Thanks guys! Go oilers!! Friendly staff, eager to do business, very satisfied overall. Thanks guys! Go oilers!! More

Great place to deal with. Fast and efficient work and they find what your looking for without pressuring you to buy what you don’t want. Fast and efficient work and they find what your looking for without pressuring you to buy what you don’t want. More

Friendly and helpful staff. Made buying a new truck fun and easy. I would recommend this dealership to anyone Made buying a new truck fun and easy. I would recommend this dealership to anyone More

Excellent service and sales experience. Will definitely recommend and continue to use for future needs. Will definitely recommend and continue to use for future needs. More

Terrible dealership. Once they make a sale your nothing to them. We showed up to pick up our truck and it wasn’t even washed! Inside was dirty and the truck was sitting o Once they make a sale your nothing to them. We showed up to pick up our truck and it wasn’t even washed! Inside was dirty and the truck was sitting outside in the dirty parking lot. We drove all the way from fort mcmurray to pick it up and they couldn’t even be bothered to wash it or pull it into the bay to do a walk through with us. More

I purchased a new truck. The salesman was very good to deal with. Great service on prepping truck for delivery. I have been a long term customer with dealership and would rec The salesman was very good to deal with. Great service on prepping truck for delivery. I have been a long term customer with dealership and would recommend them for future deals. More

They did what was promised and on time. This is the second vehicle from this dealer. This is the second vehicle from this dealer. More

Its a nightmare this dealership from the moment I signed off on the bill of sale, I never had the chance to test drive the car because it was not safe to drive big mistake in my part It was missing a part t off on the bill of sale, I never had the chance to test drive the car because it was not safe to drive big mistake in my part It was missing a part that supposedly got stuck in the border. Fast forward 6 weeks later got a call the car is ready for pick up August 20. The moment we left the parking lot tire pressure light on, engine light it drove off to the highway the vehicle starts shaking when you go over 90 km. At this point okay let’s take it for a diagnostic and inspection from another dealership just to see if Southtown really did the necessary inspection prior to selling the car to me. Surprised nothing was done not even oil change, wheel alignment, balancing which was promised by the sales-rep, I’ll take care of you he said not blaming him. Capital Chrysler I was advised not to drive the car rear axle need replacement, back to Southtown Chrysler advised the service dept. the vehicle need oil change, power steering, wheel alignment pick up the car return back to the dealer because they did not do the wheel balancing. Frustrated at this time I am ready to scream not only we are paying for this car we hardly use the problems just keeps filing. August 30 went to the groceries which about 10 km from my house we noticed the Radiator overheated and water underneath the car opened the hood of the coolant reservoir burst. I have never encounter nor experienced a dishonest dealership they sold me a faulty car and the quality of service extremely poor. Do yourself a favor don’t be a victim of scammers. More