Southtown Chrysler
Edmonton, AB
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330 Reviews of Southtown Chrysler
Terrible dealership. Once they make a sale your nothing to them. We showed up to pick up our truck and it wasn’t even washed! Inside was dirty and the truck was sitting o Once they make a sale your nothing to them. We showed up to pick up our truck and it wasn’t even washed! Inside was dirty and the truck was sitting outside in the dirty parking lot. We drove all the way from fort mcmurray to pick it up and they couldn’t even be bothered to wash it or pull it into the bay to do a walk through with us. More
I purchased a new truck. The salesman was very good to deal with. Great service on prepping truck for delivery. I have been a long term customer with dealership and would rec The salesman was very good to deal with. Great service on prepping truck for delivery. I have been a long term customer with dealership and would recommend them for future deals. More
Its a nightmare this dealership from the moment I signed off on the bill of sale, I never had the chance to test drive the car because it was not safe to drive big mistake in my part It was missing a part t off on the bill of sale, I never had the chance to test drive the car because it was not safe to drive big mistake in my part It was missing a part that supposedly got stuck in the border. Fast forward 6 weeks later got a call the car is ready for pick up August 20. The moment we left the parking lot tire pressure light on, engine light it drove off to the highway the vehicle starts shaking when you go over 90 km. At this point okay let’s take it for a diagnostic and inspection from another dealership just to see if Southtown really did the necessary inspection prior to selling the car to me. Surprised nothing was done not even oil change, wheel alignment, balancing which was promised by the sales-rep, I’ll take care of you he said not blaming him. Capital Chrysler I was advised not to drive the car rear axle need replacement, back to Southtown Chrysler advised the service dept. the vehicle need oil change, power steering, wheel alignment pick up the car return back to the dealer because they did not do the wheel balancing. Frustrated at this time I am ready to scream not only we are paying for this car we hardly use the problems just keeps filing. August 30 went to the groceries which about 10 km from my house we noticed the Radiator overheated and water underneath the car opened the hood of the coolant reservoir burst. I have never encounter nor experienced a dishonest dealership they sold me a faulty car and the quality of service extremely poor. Do yourself a favor don’t be a victim of scammers. More
They sell you things they know cannot be installed properly or don’t install what you pay for just to make money. No one takes accountability. Stay away. properly or don’t install what you pay for just to make money. No one takes accountability. Stay away. More
What a joke I called to look at a specific truck went there waited half an hour had my credit run without my consent had a greasy little idiot salesmen trying to bait and swtch me -, oh sorry we just sol there waited half an hour had my credit run without my consent had a greasy little idiot salesmen trying to bait and swtch me -, oh sorry we just sold that truck xxxx you there was me and a couple in the showroom they were not buying it. These greasy xxxxers were sure happy to show another way more exspensive unit xxxx off you xxx clowns I will never set foot in your showroom again and certainly will NOT recoommed you to antbody More
Bought a car here, asked if there’s any damages at all. Was told the car is in perfect condition. After buying the vehicle, we saw there’s a crack on the windshield. The sales manager lied about being the Was told the car is in perfect condition. After buying the vehicle, we saw there’s a crack on the windshield. The sales manager lied about being the general manager, had to argue for over an hour to come to a solution. The car was sold with winter tires on and we were not even notified which is super dangerous. Came to get the car fixed, no one even knows anything, there’s no communication at all. Had to come in to talk to someone because they keep bouncing us from department to department and getting sent to voicemail. These people do not care about their customers, I’d go literally anywhere else. More
Don't buy here, and do NOT take your vehicle here for repairs. I've been in and out of this shop with my NEW jeep(15k km) with the same issue over and over again without ever getting the repair completed repairs. I've been in and out of this shop with my NEW jeep(15k km) with the same issue over and over again without ever getting the repair completed or completed half @$$. Previous time i took my vehicle to them, they kept it for 24hours. Said it was repaired....had the same issue the same day it was picked up.Spoke with the shop manager and he suggested....take it to another shop and let them know what the issue is... More