Southside Mitsubishi
Edmonton, AB
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468 Reviews of Southside Mitsubishi
Excellent Service Thanks for the excellent service I received at my recent service call. The staff were very helpful and I received an honest review of my car. I will Thanks for the excellent service I received at my recent service call. The staff were very helpful and I received an honest review of my car. I will be bringing my car back for replacement of my timing belt. More
Sales & Service I have always had great and friendly service and I have nothing but praise for Tim in Service and Aaron Glena in sales, Thanks so much. Makes my Out I have always had great and friendly service and I have nothing but praise for Tim in Service and Aaron Glena in sales, Thanks so much. Makes my Outlander that much more fun!! I love these vehicles. More
Waste of time and had to come in twice Car in twice second time for two days and still no reasonable results . Could have been completed on the first visit and then second took longer and h Car in twice second time for two days and still no reasonable results . Could have been completed on the first visit and then second took longer and had to re explain issue to technician. Also had two emails after service saying I hadnt been in for service . I sent the email back advising we had been in a week later got another one. Really shows that the department does not function or commuicate well More
Thorough, fast. Very pleased, received a detailed list of all things that were looked at so I was aware of what was done. Was told it would talk about and hour and a Very pleased, received a detailed list of all things that were looked at so I was aware of what was done. Was told it would talk about and hour and a half to perform the service and my car was ready to pick up within. The time frame given. Overall, quite pleased. More
Noise from rear wheel Went for an oil change and a noise on rear wheel.. Car stayed there for 5 hrs..noise still there and additional noise coming from gearbox after servi Went for an oil change and a noise on rear wheel.. Car stayed there for 5 hrs..noise still there and additional noise coming from gearbox after service... More
yes for sales never ever use service After buying my car from the best sales team in the land. my car has wasted away on and off the forecourt for 3 weeks waiting to be serviced. The After buying my car from the best sales team in the land. my car has wasted away on and off the forecourt for 3 weeks waiting to be serviced. The sales team made it a pleasure to buy my car but everything falls apart as soon as any work needs doing to the car. On 1 occasion it sat for 3 days and didn't move for a paint repair. It had recently been in for a 1 hour safety recall repair after being dropped off the night before. Only to be called at 15:30 on the day of repair to say it wasn't going to be ready to collect and would be back the next day. There was no explanation or reason for why the work wasn't even started and losing the car for 2 days on a 1 hour repair is ridiculous. I didn't buy an Evo MR to have it sit in the dealership not being seen to after being booked in the week before. It's a shame the service team cannot deliver the same high rate of customer service the sales team can. I can't rate sales high enough. More
Great service! Shafeel was courteous and friendly. He answered all my questions and explained what else needed to be done. I am looking forward to dealing with him Shafeel was courteous and friendly. He answered all my questions and explained what else needed to be done. I am looking forward to dealing with him in the future. More
Installation of Winter Tires Everything was very good but especially the installer marked each wheel that was being replaced RR or RF etc and that is good to know for when you re Everything was very good but especially the installer marked each wheel that was being replaced RR or RF etc and that is good to know for when you re-install. More
good and prompt because it was prompt . the only misunderstanding is the price of storing the winter tires and all seasons tires.....I didn't understand that because it was prompt . the only misunderstanding is the price of storing the winter tires and all seasons tires.....I didn't understand that I have to pay the amount every year More
listen to the client Staff listened to what I need for safety and payment per month. I was treat like a person and not cash cow. I will send family and friend to you for Staff listened to what I need for safety and payment per month. I was treat like a person and not cash cow. I will send family and friend to you for fair deal and great customer service More