Southside Mitsubishi

Thorough, fast. Very pleased, received a detailed list of all things that were looked at so I was aware of what was done. Was told it would talk about and hour and a Very pleased, received a detailed list of all things that were looked at so I was aware of what was done. Was told it would talk about and hour and a half to perform the service and my car was ready to pick up within. The time frame given. Overall, quite pleased. More

yes for sales never ever use service After buying my car from the best sales team in the land. my car has wasted away on and off the forecourt for 3 weeks waiting to be serviced. The After buying my car from the best sales team in the land. my car has wasted away on and off the forecourt for 3 weeks waiting to be serviced. The sales team made it a pleasure to buy my car but everything falls apart as soon as any work needs doing to the car. On 1 occasion it sat for 3 days and didn't move for a paint repair. It had recently been in for a 1 hour safety recall repair after being dropped off the night before. Only to be called at 15:30 on the day of repair to say it wasn't going to be ready to collect and would be back the next day. There was no explanation or reason for why the work wasn't even started and losing the car for 2 days on a 1 hour repair is ridiculous. I didn't buy an Evo MR to have it sit in the dealership not being seen to after being booked in the week before. It's a shame the service team cannot deliver the same high rate of customer service the sales team can. I can't rate sales high enough. More

Great service! Shafeel was courteous and friendly. He answered all my questions and explained what else needed to be done. I am looking forward to dealing with him Shafeel was courteous and friendly. He answered all my questions and explained what else needed to be done. I am looking forward to dealing with him in the future. More

Installation of Winter Tires Everything was very good but especially the installer marked each wheel that was being replaced RR or RF etc and that is good to know for when you re Everything was very good but especially the installer marked each wheel that was being replaced RR or RF etc and that is good to know for when you re-install. More

good and prompt because it was prompt . the only misunderstanding is the price of storing the winter tires and all seasons tires.....I didn't understand that because it was prompt . the only misunderstanding is the price of storing the winter tires and all seasons tires.....I didn't understand that I have to pay the amount every year More

listen to the client Staff listened to what I need for safety and payment per month. I was treat like a person and not cash cow. I will send family and friend to you for Staff listened to what I need for safety and payment per month. I was treat like a person and not cash cow. I will send family and friend to you for fair deal and great customer service More

Outstanding Service Department I had outstanding customer service from the service department. They were very friendly and wonderful to deal with! I highly recommend Mitsubishi to I had outstanding customer service from the service department. They were very friendly and wonderful to deal with! I highly recommend Mitsubishi to any one considering purchasing a vehicle from them. More

Amazing Customer Service I recently purchased my 4th vehicle from Southside Mitsubishi. Not only do they go above and beyond with customer service, they also make your vehicle I recently purchased my 4th vehicle from Southside Mitsubishi. Not only do they go above and beyond with customer service, they also make your vehicle purchase an easy process. I initially contacted them through the website chat. I discussed my purchase with Aaron Glena and went in the next day. We looked at some different models together and that was it! I chose the one I wanted, spoke with finance and was on my way. I came back a couple hours later, signed what needed to be signed and went home with a big smile on my face. I did not feel pressured or rushed in anyway. I felt like they truly cared about the vehicle purchase and process that it entails. I would recommend Aaron in a heart beat. What a pleasure he was to deal with! I would recommend Southside Mitsubishi to anyone in need of a vehicle. More