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Southside Mitsubishi
Edmonton, AB
467 Reviews
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467 Reviews of Southside Mitsubishi
December 04, 2015
Very long wait! I purchased my vehicle in 2012 from Southside Mitsubishi and have been getting my Outlander serviced here ever since as I've never had any issues what I purchased my vehicle in 2012 from Southside Mitsubishi and have been getting my Outlander serviced here ever since as I've never had any issues whatsoever. Last week, I dropped off my vehicle at 0730 hours for an oil change and peace of mind inspection. I dropped off the vehicle early so I could get it back early. I didn't get a call until late afternoon that my vehicle was ready to be picked up. That was very disappointing as I think 8 hours + is a bit long for an oil change and a peace of mind inspection. More
by JACOBSDENNIS
Verified CustomerEmployees Worked With
I don't remember.
December 03, 2015
did a huge service but forgot car starter Brought my car in for a 40000km $600 service and left the car there from 9:00am till about 5:00pm. I told them to address my car starter because it Brought my car in for a 40000km $600 service and left the car there from 9:00am till about 5:00pm. I told them to address my car starter because it wasn't working while they were doing the service but it didn't seem like the mechanics took a look at it. The service clerk tried to do a couple things to no avail. I have to bring it in again on Monday and it is only a 2 year old car. It will be useless to have a car starter if I cannot use it this winter! They said that they will diagnose and take things apart for free but I may have to pay for whatever is wrong. I think thats a little bit steep considering the car isn't very old and the car starter still should work now. I would hope that they would be able to fix it for no charge considering that the car is under warranty still. I also wish that they would have fixed it while my car was in the shop. Now having to come back and waste time on a Monday is quite the hassle. I hope that they will fix the problem and hopefully not charge me. More
by JAMESLAW12345
Employees Worked With
Service Staff
December 03, 2015
My experience buying a new SUV I got great service from a bunch of real friendly salesmen Felt no pressure to buy a SUV .It was a pleasure to deal with them I would recommend th I got great service from a bunch of real friendly salesmen Felt no pressure to buy a SUV .It was a pleasure to deal with them I would recommend them to anyone buying a car More
by evjoed
Employees Worked With
Mike Lowton, Raman Randhawa, Brandon Robertson
December 02, 2015
Fast and eficient I went for an oil change. Service was done quickly with no delays on having it done or paper work. Excellent work so far Team! I went for an oil change. Service was done quickly with no delays on having it done or paper work. Excellent work so far Team! More
by VITALIY-11
Employees Worked With
Shafeel
December 01, 2015
Wonderful Service I had great service the minute I walked in the door. I felt no pressure to purchase the SUV and I felt comfortable being there. I like that I was not I had great service the minute I walked in the door. I felt no pressure to purchase the SUV and I felt comfortable being there. I like that I was not asked to sit around and wait well they helped other customers. More
by Danielle_lk
Employees Worked With
Kevin Kennedy, Raman Randhawa, Aaron Glena
December 01, 2015
Great and accommodating Service department I had brought in my vehicle into the Service department at this dealership due to a recall. I had dropped it off on a Thursday. Unfortunately, there w I had brought in my vehicle into the Service department at this dealership due to a recall. I had dropped it off on a Thursday. Unfortunately, there was a mishap which resulted in the possibility of my vehicle staying over the weekend. The Service department had asked their tech guy to come in on Saturday, his day off, and they were able to get the work done that day by noon. I also had an oil change done at the same time and they agreed to throw it in for free as well. Overall, they were very accommodating and made it their effort to get my vehicle back to be asap. I greatly appreciate their work. More
by KD123
Employees Worked With
Nikki
December 01, 2015
Good Customer Service Aaron Glena is always a pleasure dealing with purchasing or asking any questions on any vehicles. He is the only one I deal with in store. Aaron Glena is always a pleasure dealing with purchasing or asking any questions on any vehicles. He is the only one I deal with in store. More
by OWN.AGE
Employees Worked With
Aaron Glena
November 28, 2015
good service Sales person was new but he did fine, will be a good sales person in the near future good job.Too my suprise they installed a winter tire package on Sales person was new but he did fine, will be a good sales person in the near future good job.Too my suprise they installed a winter tire package on my vehicle, on our first snow fall of the season I was very impressed,The car handles great thank you More
by Trevor
Employees Worked With
Raman Randhawa, Brandon Robertson
November 27, 2015
Just go to the west side mitsu bought a brand new 2014 lancer ralliart this past January. For a brand new car it has a lot of flaws right from the start. The hood rattles when idlin bought a brand new 2014 lancer ralliart this past January. For a brand new car it has a lot of flaws right from the start. The hood rattles when idling and it stops when i push down on it. the rear passenger window also rattles, the interior looked like it got slashed at some places when i received the car, and the paint is chipping off. Now im a reasonable guy to deal with if they actually gave me the time of the day to figure out what is going on. called multiple times about the paint, brought the car in so they can take pictures and no one got back to me. I called back again a month later to figure out what was going on and the new service adviser that answered the call knew nothing on the problem and scheduled a time to call me back when she figured out what was going on. She never called. I had to call the service manager directly and he seem like he had a good head on his shoulders, but as soon as i started dealing with the service department i got screwed some more. They called me late Thursday to tell me the was ready for pick up Friday morning. They also told me they were going to call me about a shuttle to the dealership to pick up the car. They never called. I called back and the car isnt ready and everyone seems to not care whatsoever that about my car. Again they told me they would call me and now im waiting by the phone to see if i can go pick it up or take another cab to work. I'm going to wrap the car so hopefully the paint doesnt chip off again and its going to be lemon pattern... More
by Jesus
Employees Worked With
Not sure who picks up the phone
November 26, 2015
Excellent Service Thanks for the excellent service I received at my recent service call. The staff were very helpful and I received an honest review of my car. I will Thanks for the excellent service I received at my recent service call. The staff were very helpful and I received an honest review of my car. I will be bringing my car back for replacement of my timing belt. More
by PENNYHEWITT
Employees Worked With
Sorry not sure of names
