Southside Mitsubishi

First and last time It was my first time buying from a dealership and it will be my last,. 1. They made false promises. 2. Hid damage to the car. 3. Lied about othe It was my first time buying from a dealership and it will be my last,. 1. They made false promises. 2. Hid damage to the car. 3. Lied about other interest rates so id settle for a "good one" yet couldnt show proof. 4 didnt even have all the bulbs workong when i left the dealer. 5 found out my work was layiing me off and when i told mitsubishi they said i was locked in and i wouldnt be getting back my deposit and at this point i hadnt even signed anything in person or through email. 6. Beyond unorganized To be honest im just glad i bought a used honda from them, cause god only knows the kind of rbull**** they would've served up if i got a mitsubishi. More

oil change was fine, but getting an appointment was hard. When I tried to book an appointment on line, I sometimes get no response back, so I show up at the time I asked for, and they have no idea who I am. When I tried to book an appointment on line, I sometimes get no response back, so I show up at the time I asked for, and they have no idea who I am. They must learn to call the customer back like they say they will. More

Fast Friendly Service I had the paperwork started Friday morning and drove away by Saturday morning! All of the staff was ultra friendly whether saying hello or engaging in I had the paperwork started Friday morning and drove away by Saturday morning! All of the staff was ultra friendly whether saying hello or engaging in a conversation. There was no pressure to buy at all they just asked for what I wanted and accommodated me. Aaron and Cymantha were amazing to deal with and treated me like family. This is my second vehicle with Southside Mitsu, I doubt i'll go anywhere else. Thank you again for my wonderful Mirage! More

Excellent Always great service and great customer service. They have friendly and knowledgable staff. The service is quick and efficient and the pricing is alwa Always great service and great customer service. They have friendly and knowledgable staff. The service is quick and efficient and the pricing is always excellent. More

This review is strictly on service, not sales. The question of whether or not I would recommend Southside Mitsubishi to a friend or family was a tough one to answer. In terms of sale, I had a great The question of whether or not I would recommend Southside Mitsubishi to a friend or family was a tough one to answer. In terms of sale, I had a great experience in buying my car. I then referred someone and they've had nothing but grief with their lease. This makes me apprehensive to ever recommend again as I don't want to steer anyone in the wrong direction. When it comes to the service department, I would definitely never recommend. The person that I'm assuming was the service manager was quite a tool. I really have no better words to describe him. My car came in for a recall on airbags, and my husband who also drives a mitsu asked if his car would be affected as well and this manager was very rude and short, talking down to my husband as though it was a stupid question to ask. Really? If the airbags are malfunctioning in one model of mitsu, I think it's fair to ask. The girl who answers the phone in service is very short and snippy with zero customer service aptitude. I also asked that I get a call when my vehicle was ready for pick-up, as I was told it wouldn't take longer than 1.5 hours, as per the recall letter. Yet after 3 hours, no one called. I called them, and they said it was ready for pickup. Why could no one take 2 seconds to call me? Just poor service all around. Step it up, Mitsu. More

Had flat tire to repair I had a flat tire and I was taken care of right away and while waiting Mike and Brandon answered some questions about the car I wasn't sure about E I had a flat tire and I was taken care of right away and while waiting Mike and Brandon answered some questions about the car I wasn't sure about Everyone else all said hello and were very friendly L like to go there just to say hello and talk to them and have a cofffee More

Well done The service department fixed my issue with my car starter with no charge and did it quickly as well. Glad that they followed up well with me. The service department fixed my issue with my car starter with no charge and did it quickly as well. Glad that they followed up well with me. More

A fun, stress free and extremely pleasant experience! My husband and I purchased a used Mitsubishi RVR two months ago from Aaron Glena at Southside Mitsubishi. We are a younger couple and had felt treated My husband and I purchased a used Mitsubishi RVR two months ago from Aaron Glena at Southside Mitsubishi. We are a younger couple and had felt treated differently because of it at other dealerships we had gone to. As soon as we got to SM Aaron greeted us and treated us wonderfully. He had a lot of car knowledge in general and was really friendly and fun to talk with - something you don't often get to enjoy at a dealership. In no way did I feel pressured to look at things out of our budget or to settle on a car that wasn't exactly what I was looking for like at other places. Aaron was really excited about the products and was very knowledgeable. It was a great feeling to know he honestly cared and was excited to get us a vehicle we would enjoy and love! Seeing a salesman that is passionate about what he's selling and a team that really loves what they do made us feel less pressured and nervous about the car buying experience. The car came incredibly well detailed and I was given a run down on every nook and cranny. After having the vehicle for two months now I can definitely say I love it and have had no surprises or issues in buying a used vehicle. I'm very grateful for the respectful and fun experience we had at Southside Mitsubishi and would highly recommend it to others looking. And if you are thinking Mitsubishi and want the ins and outs of the products with every detail I would highly suggest Aaron for all your product knowledge needs! More

Amazing I bought a 2015 Lancer over a month ago at this location and I can honestly say it was a wonderful experience! Aaron Glena was the sales rep who sold I bought a 2015 Lancer over a month ago at this location and I can honestly say it was a wonderful experience! Aaron Glena was the sales rep who sold me this vehicle and it was just a pleasure to do business with him. He was straight up and honest and helped me find exactly what I was looking for. He didn't pressure me or push any extra bells and whistles on to me like so many others I have dealt with. He explained everything in such detail and answered every question I had. He truly went above and beyond to help me find my perfect vehicle! He has even helped me long after the sale was complete with things like with setting up service on my vehicle and ensuring I was still enjoying it, and was safe on the winter roads. Thank you Aaron. I will definitely refer people to Aaron and this dealership and I will most definitely buy from you guys again. Thank you for making this the most enjoyable experience possible!!!!! More