Southbank Dodge Chrysler LTD
Ottawa, ON
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2,047 Reviews of Southbank Dodge Chrysler LTD
My Wife and I went to Southbank with the sole intention of simply seeing what was available on the lot. A Jeep Cherokee later, along with a good experience with Our Sales Person Simon, We were Very Happy t of simply seeing what was available on the lot. A Jeep Cherokee later, along with a good experience with Our Sales Person Simon, We were Very Happy to give them Our Business. Ivan, and Rod Both stepped up answering every and any concern we had. Overall a Great experience. More
Good service with knowledgeable sales team John was awesome. I Was able to get good value for my trade. Al in finance was a pleasure to deal with. awesome. I Was able to get good value for my trade. Al in finance was a pleasure to deal with. More
Every time I’ve visited this dealership to service my car, Tyler has gone above and beyond to ensure that I was more than happy. The customer service has been impeccable, and as a woman this is the fir car, Tyler has gone above and beyond to ensure that I was more than happy. The customer service has been impeccable, and as a woman this is the first time I’ve been able to trust that I’m being treated fairly when it comes to shop talk! More
I just picked up my third Jeep from Southbank Dodge! Brandan Dallaire has sold all them to me and taken care of my entire family that are committed to this brand! As a family we have purchased over 10 v Brandan Dallaire has sold all them to me and taken care of my entire family that are committed to this brand! As a family we have purchased over 10 vehicles from Southbank and Brandan. Thank You Wendy Kent-Wilson More
We were looking for a used SUV. The salesman we dealt with (Kahleel Sharpe) was excellent and friendly. It's his manager (never got his name and it's not on the paperwork they gave us) that we had probl with (Kahleel Sharpe) was excellent and friendly. It's his manager (never got his name and it's not on the paperwork they gave us) that we had problems with. He played the pressure sales pitch and alluded that we were getting a great deal. After leaving and crunching the numbers, his great deal (a number on a paper) was list price + HST + $250 Admin fee. Don't get me wrong, we told him we weren't willing to pay list on a used vehicle (with a rusted scratch/dent on the door that they were going to charge us to fix!) and he agreed we wouldn't be paying list. If he had said they wouldn't move on the price, that would have been fair and we would have understood. I know it's one guy, but he's the head of sales. And if they're going to mislead you when they're trying to sell a used car during a covid epidemic, what sort of trust is there after you've signed on the dotted line? More
As a returning customer, I can definitely say the staff are very pleasant and helpful. I have purchased 3 vehicles from Southbank. I feel I was given a fair price on my trade in , but there wasn’t as mu are very pleasant and helpful. I have purchased 3 vehicles from Southbank. I feel I was given a fair price on my trade in , but there wasn’t as much room for negotiating on the new vehicle as in the past . More
Excellent service courtoisie absolue et explications des travaux faits sur le véhicules. Ils ont même offert le service UBER aux frais du garage. Rien à dire mais plutôt à recommander aux propriétaires J travaux faits sur le véhicules. Ils ont même offert le service UBER aux frais du garage. Rien à dire mais plutôt à recommander aux propriétaires JEEP Dodge. Professionnel More
I've been dealing with Southbank for many years, purchasing vans. But now have purchased a 2021 Jeep Cherokee. Through the years, I have found the dealership to be very friendly and inviting. During purchasing vans. But now have purchased a 2021 Jeep Cherokee. Through the years, I have found the dealership to be very friendly and inviting. During the purchase of my Jeep, it continues to be of high standard. More
Excellent! Mike (Thomas), Dean and always go to great lengths to deliver great service, make sure that all my questions are answered and make sure that I am out in a timely manner. A special kudos to Mad lengths to deliver great service, make sure that all my questions are answered and make sure that I am out in a timely manner. A special kudos to Madeline for ensuring the (rare) cooling fan recall parts were available when my van was. More
Recently had my 2019 Ram in for service. Brent Rodger was beyond helpful. Professional and courteous. Would highly recommend for any service needs and Curtis Thomson for all your parts needs. beyond helpful. Professional and courteous. Would highly recommend for any service needs and Curtis Thomson for all your parts needs. More