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Southbank Dodge Chrysler LTD

Ottawa, ON

4.7
2,047 Reviews

1255 Johnston Rd

Ottawa, ON

K1V 8Z1

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2,047 Reviews of Southbank Dodge Chrysler LTD

May 27, 2021

Of all the new cars that I have ever bought, this was by far my most pleasant experience. It was an easy negotiation. Staff was friendly and thoughtful. Didn't get everything that was promised at delivery, More

by José
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robbie El-Khouri, Brandon Dallaire, Ivan Zechel, Kathy Stack, Rod Brand, Andre Bond
May 29, 2021 -

Southbank Dodge Chrysler LTD responded

Thank You Jose we are very happy it was our pleasure to have earned your business and trust. We look forward to seeing you again. Rodrigo Brand Customer Relations Manager

May 24, 2021

Friendly and courteous staff. Got a good trade in value for my vehicle compared to the market. Bader was great and provided me with the information I needed More

by Karim Zedan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bader Sandouka
May 29, 2021 -

Southbank Dodge Chrysler LTD responded

Thank You Mr, Zedan. for your ratings. We look forward to serving you again. Rodrigo Brand Customer Relations Manager

May 22, 2021

We have changed 3 cars in south bank dodge and he is always there to help promptly and always super nice ! He always has a smile on, treats other employees with respect and always takes care of my car a More

by nebo_1991
Recommend Dealer
Yes
Employees Worked With
Daniel O'Neil
May 29, 2021 -

Southbank Dodge Chrysler LTD responded

Thank you Nebo i will pass this on to Dan. He really is a real gentleman and a wealth of knowledge. We truly appreciate your business. Rodrigo Brand Customer Relations Manager

May 22, 2021

Dan always listens and has the customer's interests in mind without fail! Never pushes any service you don't want! I always try to deal with Dan when I bring my vehicles in for service! More

by jandar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel O'Neil
May 29, 2021 -

Southbank Dodge Chrysler LTD responded

Thank you Jandar. Dan is a great listener and very helpful service adviser . We look forward to you next visit. Rodrigo Brand Customer Relations Manager

May 17, 2021

Their service manager, Tyler, has shown the utmost customer service. He went above and beyond any place I have dealt with. Thank you so much for your help! More

by Samantha.farr72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dariouse , Tyler Parker
May 29, 2021 -

Southbank Dodge Chrysler LTD responded

Thank you Samantha. Tyler is without question top notch at what he does. We look to your next visit. Have a great summer. Rodrigo Brand Customer Relations Manager

May 13, 2021

My experience was very successful and develop good report with Mark Desjardins my sales person. The whole experience i shall repeat again when the time comes More

by patricktardif
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Zechel, Mark Desjardins
May 13, 2021 -

Southbank Dodge Chrysler LTD responded

Thank you, Mr, Tardif for your rating. We love it when we get this kind of rating. It was our pleasure to have served you. We look forward to seeing you again. Rodrigo Brand Customer Relations Manager

May 10, 2021

2nd purchase in 5 years. Friendly, proffessional staff. Notification regarding financing took a little longer than hoped, but maybe our overexcitement. Had truck within 5days. Thanks!! More

by Rick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Zechel, BreAnna Marcotte
May 10, 2021 -

Southbank Dodge Chrysler LTD responded

thank you Rick for your review. We hope that you enjoy your new vehicle. Sorry if it took a little longer than expected. Rodrigo Brand Customer Relations Manager

May 07, 2021

Great DealershipIt has been one of the interesting Great Dealership It has been one of the interesting experiences of my life and would definitely recommend all my Bell colleagues to make sure when More

by chris.brown
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Zechel, Troy Charlebois, Rod Brand
May 07, 2021 -

Southbank Dodge Chrysler LTD responded

Thank you, Mr, Brown it was our pleasure. And I hope your friends from Bell come and see us. We look forward to your next visit. Rodrigo Brand Customer Relations Manager

May 05, 2021

walked in just to look around since I had bought 2 vehicles here before, buying these days has a few changes ,ie phoning to get in the door, that said.... the sales staff "Simon Mertick" was professio More

by baker3987
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rami Alzabri, Simon Mertick
May 06, 2021 -

Southbank Dodge Chrysler LTD responded

Thank you baker3987. We love to hear that clients keep coming back, because of the great service and attention to detail that all our sales staff provide. It was our pleasure to look after your vehicle needs. We look forward to your next visit Rodrigo Brand Customer Relations Manager

May 05, 2021

Chris P. Thank you so much. Mark Desjardins found us the perfect Grand Caravan. We actually checked other Dodge dealerships in Ottawa. Southbank Dodge had the best selection and the BEST Sales Rep. as well More

by Chris P.
Recommend Dealer
Yes
Employees Worked With
Mark Desjardins
May 06, 2021 -

Southbank Dodge Chrysler LTD responded

Thank you, Chris. Mark is certainly a big part of our sales team. He is very precise and attentive to details of the client's needs. We thank you for your great review. Rodrigo Brand Customer Relations Manager

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