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Southbank Dodge Chrysler LTD

Ottawa, ON

4.7
2,047 Reviews

1255 Johnston Rd

Ottawa, ON

K1V 8Z1

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2,047 Reviews of Southbank Dodge Chrysler LTD

January 13, 2022

I will never purchase another vehicle from Southbank Dodge the after sale service is terrible! More

by LG
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Tyler Parker
January 10, 2022

I am very satisfied with Brandon in sales and Christopher for the time they took with me . More

by dianecharles65
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Dallaire, Brandon Dallaire, Christopher Desjardins
Jan 10, 2022 -

dianecharles65 responded

Thank You for the great and pleasent service , Charles

January 10, 2022

Justice was excellent and super easy to deal with. Even Justice was excellent and super easy to deal with. Even after changing my mind on my initial sale he came thru and got me in the vehicle I really re More

by JEANNE_BEAUDRY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justice Jackson
Jan 10, 2022 -

Southbank Dodge Chrysler LTD responded

Thank you very much for your review! We are overjoyed to have you as part of the Southbank Family! On behalf of all of us at Southbank we would like to congratulate you once again on your purchase. We love to see our customers here in the showroom, so, anytime you are here for service or just in the area please pop by and say hi to your team! Don't forget, we have an amazing referral program here! Any customer referred by yourself that buys from us gets you a 200$ cheque in the mail! Sincerely, Robbie El-Khouri Sales Manager Phone: 613-731-1970 relkhouri@southbank.ca

January 08, 2022

Friendly and easy to deal with. Knowledgeable on the product even though is was a used Toyota. More

by John.walker
Recommend Dealer
Yes
Employees Worked With
Jaideep Kakkar, Robbie EL-KHOURI
Jan 08, 2022 -

Southbank Dodge Chrysler LTD responded

Thank you very much for your review! We are overjoyed to have you as part of the Southbank Family! On behalf of all of us at Southbank we would like to congratulate you once again on your purchase. We love to see our customers here in the showroom, so, anytime you are here for service or just in the area please pop by and say hi to your team! Don't forget, we have an amazing referral program here! Any customer referred by yourself that buys from us gets you a 200$ cheque in the mail! Sincerely, Robbie El-Khouri Sales Manager Phone: 613-731-1970 relkhouri@southbank.ca

January 07, 2022

I have been a loyal customer to this dealership where I bought my eco diesel ram 1500 7 years ago. just recently I scheduled an appointment to have my block heater cable replaced (second time this has happ More

by ecodiesel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dean Martin
Jan 07, 2022 -

Southbank Dodge Chrysler LTD responded

Good Afternoon . First of all let me apologize on behalf of Southbank Dodge for the manner in which this was handle. Unfortunately parts seem to be back order in all fronts, but that is not an excuse someone should have call you to explain what was going on. I would appriciate if you could call me at 613-731-1970 so we can discusse it further as to away of resolving this issue. Rodrigo Brand Customer Relations Manager

December 27, 2021

Great service as always. Got my winter tires installed and an alignment. All handled quickly and I was impressed with the COVID measures being taken in the service dept. and waiting area. More

by Trailhawky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel O'Neil
Jan 07, 2022 -

Southbank Dodge Chrysler LTD responded

Thank you for your 5 start rating.

December 23, 2021

Excellent and helpful experience, including the trade-in of my old vehicle. Sales and finance were very helpful. My second vehicle from Southbank and looking forward to dealing with them again. More

by Ian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Morrison, Ivan Zechel, Charles Curry
Dec 23, 2021 -

Southbank Dodge Chrysler LTD responded

Thank you very much for your review! We are overjoyed to have you as part of the Southbank Family! On behalf of all of us at Southbank we would like to congratulate you once again on your purchase. We love to see our customers here in the showroom, so, anytime you are here for service or just in the area please pop by and say hi to your team! Don't forget, we have an amazing referral program here! Any customer referred by yourself that buys from us gets you a 200$ cheque in the mail! Sincerely, Robbie El-Khouri Sales Manager Phone: 613-731-1970 relkhouri@southbank.ca

December 22, 2021

A great experience from sales to financing to service. Excellent communication with no unknowns. Highly recommend More

by Tradecraft613
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Lafrance, Brandon Dallaire, Ala Alqasem, Carl Patry, Tyler Parker, BreAnna Marcotte
Dec 22, 2021 -

Southbank Dodge Chrysler LTD responded

Thank you very much for your review! We are overjoyed to have you as part of the Southbank Family! On behalf of all of us at Southbank we would like to congratulate you once again on your purchase. We love to see our customers here in the showroom, so, anytime you are here for service or just in the area please pop by and say hi to your team! Don't forget, we have an amazing referral program here! Any customer referred by yourself that buys from us gets you a 200$ cheque in the mail! Sincerely, Robbie El-Khouri Sales Manager Phone: 613-731-1970 relkhouri@southbank.ca

December 22, 2021

Perfect service ! nothing bad too say . Jai Kakkar and the team was awsome with me. I dont speak english well because im french but that was not a problem with them .they were very kind with em and able t More

by eric periard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaideep Kakkar
Dec 23, 2021 -

Southbank Dodge Chrysler LTD responded

Thank you very much for your review! We are overjoyed to have you as part of the Southbank Family! On behalf of all of us at Southbank we would like to congratulate you once again on your purchase. We love to see our customers here in the showroom, so, anytime you are here for service or just in the area please pop by and say hi to your team! Don't forget, we have an amazing referral program here! Any customer referred by yourself that buys from us gets you a 200$ cheque in the mail! Sincerely, Robbie El-Khouri Sales Manager Phone: 613-731-1970 relkhouri@southbank.ca

December 15, 2021

Very dissatisfied with their service. I had a 07:30 AM appointment for service. Drove there on a cold winter day, they told me sorry the part is not in, sent me home with nothing. Then service manager c More

by rickcav8690
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Daniel O'Neil
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