
Southbank Dodge Chrysler LTD
Ottawa, ON
Filter Reviews by Keyword
By Type
2,072 Reviews of Southbank Dodge Chrysler LTD
Our Experience The experience of buying our vechicles was a good one we felt comfortable and they were easy to talk to. Charley the salesman was very knowledgeable a The experience of buying our vechicles was a good one we felt comfortable and they were easy to talk to. Charley the salesman was very knowledgeable and showed us different packages which came with the vehicles which we bought. I am the type of person who does not like car shopping but Charlie and Paul made our experience comfortable. More
Awesome experience! I would recommend dealing with Chris Howell when looking to buy a vehicle. The experience we had was so much better than any other time I've bought a I would recommend dealing with Chris Howell when looking to buy a vehicle. The experience we had was so much better than any other time I've bought a car at other dealerships. His customer service is excellent and he listens to you to find exactly what you want. The whole team is great! More
Thanks Chris Howell Thank you to Christopher Howell for is professional and friendly manners I will definitely go back to im for are next vehicle he was not pushy was fun Thank you to Christopher Howell for is professional and friendly manners I will definitely go back to im for are next vehicle he was not pushy was funny he was more like a long known friend thanks Chris More
excellent Suothbank lords commend you for having an excellent employee withing your organization....I actually have no complaints about the care and dedicationb Suothbank lords commend you for having an excellent employee withing your organization....I actually have no complaints about the care and dedicationb that Mr Gustavo had for me when choosing my car..Mr Gustavo is a very profesional when it comes to work that person also gave me showed that within knows what he does....many compliments for its great performance and i hope to continue to have much success in this excellent work as a salesman. More
Friendly and considerate sales person Christopher Howell I looked for a new Dodge grand caravan of 2014 model with an affordable price in August 2014. Mr. Howell helped us for find the new car with the price I looked for a new Dodge grand caravan of 2014 model with an affordable price in August 2014. Mr. Howell helped us for find the new car with the price that I am satified with. At the end, I got a Caravan of 2015 model because of the end of 2014 models. Mr. Howell is nice and considerate person and very professional to us as a car buyer. I am totally satisfied with his service. Many thanks to Mr. Howell. Jun Li More
Good Service - Crossing our Fingers re Quality of the Van The sales and service support was very good, Gus in Sales and Jeff in Service. We were very disappointed to discover the back hatch and light of our b The sales and service support was very good, Gus in Sales and Jeff in Service. We were very disappointed to discover the back hatch and light of our brand new Dodge van was not assembled properly causing the paint to chip off in the 1st week. The service was very good in promptly repairing however incredible this was not picked up during vehicle inspections. The back hatch door was not centred properly and one back light was not installed properly. We asked that the service dept. include this in our service record and repair any future rust in that area of the door - have not heard from them. We like the functionality of the van but hope the quality is there. Time will tell! More
Friendly service who works for you! Bought a 2014 jeep wrangler unlimited. Worked with the staff for over a year looking at various vehicles until we found the one that fit our needs. Th Bought a 2014 jeep wrangler unlimited. Worked with the staff for over a year looking at various vehicles until we found the one that fit our needs. They were patient until I was ready to buy, then they were productive and helpful delivering my vehicle in less then 24 hrs. Couldn't be happier and glad I stuck with the south bank team, Brandon in particular. More
Great experience! Recently traded in a 2012 Toyota Rav 4 for a 2014 Jeep Wrangler Unlimited. We had previously looked around different dealerships and were pleased tha Recently traded in a 2012 Toyota Rav 4 for a 2014 Jeep Wrangler Unlimited. We had previously looked around different dealerships and were pleased that we ended up at Southbank. Brandon had answered our query online and we are so glad that we ended up working with him. He was knowledgeable and great to talk to! We would definitely recommend Southbank (already have, actually)! More
2014 Ram 1500 5.7 HEMI I went into Southbank Dodge looking for a Ram truck V6, met with Cam and his first question was..."what are you going to tow?" I explained to him that I went into Southbank Dodge looking for a Ram truck V6, met with Cam and his first question was..."what are you going to tow?" I explained to him that at times it would be a 5th wheel camper as well a horse trailer with 2 horses. He advised me that it would not be strong and suggested that he a Ram 1500 5.7 HEMI 4X4 that was the same price. Cam helped me tremendously and needless to say I LOVE my RAM 5.7 HEMI, won't have any problems pulling what I need to pull. This was second purchase from them and I will continue to buy from Southbank. More
Terrible Management The management would not give me any kind of a price until I was willing to fully commit to buying right then and there (I did not). They told me to The management would not give me any kind of a price until I was willing to fully commit to buying right then and there (I did not). They told me to waste MY time going every where else get there best price and then come back and they will beat it. To earn my business give me your best price to wow me into committing don't expect me commit to anything without any idea of price before hand....the whole place seems like a bit of a joke to everyone there carrying them selves out in an unprofessional manner and telling me to waste my time elsewhere. They also have a terrible selection of vehicles...sure they have lots of rams and caravans but it's all the high end expensive models....terrible experience here More