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Southbank Dodge Chrysler LTD

Ottawa, ON

4.7
2,089 Reviews

1255 Johnston Rd

Ottawa, ON

K1V 8Z1

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2,089 Reviews of Southbank Dodge Chrysler LTD

July 18, 2015

Purchase of Used Toyota Avalon 2012 Easy to deal Sales and Financing Agents. Overall, timely closing and organized documents are quite impressive. We're all delighted to have made our More

by rolvil
Customer Service
Recommend Dealer
Yes
Employees Worked With
Paul Curry, Jihad Elmakdah
July 18, 2015

Low stress and very helpful I originally picked Southbank due to their large inventory and selection. I was fortunate to have Dyami assist me in the purchasing process. Dyami was More

by ScottfromKanata
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ala Alqasem
July 16, 2015

Exceptional service We had only stopped in for a test drive, but could not leave without our new Dodge Ram Sport. Thank you Brandon for treating us like family, we look More

by Shannon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Dallaire
July 16, 2015

terrible My husband tried to buy a vehicle from this place and had the worst experience I've ever heard of from a dealership! We have told our friends and fami More

by carguyswife
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
jesse pulfor, Patrick Butler Jr Jr
Jul 22, 2015 -

Southbank Dodge Chrysler LTD responded

Dear Mr & Mrs Schleihauf, My deepest apologies for the grief that you went through trying to purchase a vehicle from us recently. It definitely seems that there was a major issue with communications. I cannot really say anything that would make it better other than an apology. This is not how we do business at Southbank. We have been in business for over 30 years and pride ourselves on providing a great customer experience in sales and after sales service. I would like to talk to you personally about this event. I can call you or you can call me at 613-731-1970. Kindest regards, Dennis Langlois General Manager Southbank

July 14, 2015

Size matters ! Came from out of town, not sure about the pressure from the bigger city. Phoned Tyler Campbell on a thursday afternoon after being frustrated with the More

by Brad&Amber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clayton Chenier, Tyler Campbell
July 13, 2015

Great Service ! Got my first Wrangler and just love it! The internet was a great way to see what is available. Very fast in completing the deal. Heather More

by Heather
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ala Alqasem, Jihad Elmakdah
July 12, 2015

Very good experience We are quite pleased with the vehicle we purchased. The only drawbacks on the deal was the $100 to fill-up with gas. Secondly the charge for the lic More

by mememe8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Dallaire, Dean Martin, Paul Curry, Bruce Cameron
July 11, 2015

best car buying experience I can't say enough great things about my experience with Southbank Dodge, specifically Stan. I found him upfront and easy to deal with, he listen to m More

by Tiffany
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan Noble
July 11, 2015

Excellent Tyler did an excellent job answering or questions and concerns, great overall experience everything went smoothly and all of our expectations were met More

by BigDan1975
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tyler Campbell
July 06, 2015

A wonderful buying experience! Bought my new Dodge Journey completely from the internet and email correspondence with the sales team. It was a no pressure environment and the polit More

by Kevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Pulfer
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