Southbank Dodge Chrysler LTD
Ottawa, ON
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2,045 Reviews of Southbank Dodge Chrysler LTD
Awesome staff My first time buying a car and with being only 23 they treated me just as professional as anyone else. Their hours are great as they are open until 9 My first time buying a car and with being only 23 they treated me just as professional as anyone else. Their hours are great as they are open until 9 everyday including Sunday. When I first messaged about the car that I was interested in, it was around 8 pm on a Sunday, I recieved a call from their sales associate prince hijazi not even an hour later. Prince made the process so easy as I live an hour out of town and he even took the car down to my own town to let my mechanic look it over, this would of been an hour drive both ways plus the time for my mechanic to see it. I wasn't able to see the car in person until 3 days after I had first messaged about it, and they were able to hold the car with a small deposit, and Prince answered every question about the car that popped into my head through those 3 days. After the sale was final, they had it ready for me in 2 days and betweeen then they were just as good with answering my questions. Both my boyfriend and I have now switched dealerships from our home town to southbanks, for service repairs and everything else. Thanks to the awesome staff at southbanks we are now loyale customers. P.s. My boyfriend bought a car the day I picked mine up, not planning to, just because of how awesome the staff is and the great deals they gave him. More
Great Salesman I have been dealing with Salesman Stan Noble at Southbank Dodge for 20+ years. It is very telling that after my first purchase, Stan has always been I have been dealing with Salesman Stan Noble at Southbank Dodge for 20+ years. It is very telling that after my first purchase, Stan has always been my 'salesman of choice'. He always provides consistent, knowledgeable and helpful advice in a most professional, courteous and friendly manner. In addition, he always follows up throughout the life of the vehicle to ensure that it is performing as expected, and that the customer is totally satisfied. I would have no hesitation in recommending Mr. Noble to anyone I know. I am certain they will receive without doubt the best service possible that they can receive in purchasing a new vehicle. More
Best experience ever!! After visiting many dealerships over the past several months, this was a no brainer to buy our vehicle at this dealership. We felt welcomed and not p After visiting many dealerships over the past several months, this was a no brainer to buy our vehicle at this dealership. We felt welcomed and not pressured at all. Our sales representative was excellent and had lots of patience with us. As opposed to all other dealership we have visited where the sales person was putting pressure on us to sign a deal or were not knowledgeable on the vehicle's features, we felt that Brandon knew his vehicles inside out. After several visits and test driving vehicles, we still had the opportunity to think and reflect prior to making our purchase. That is very rare in a dealership. Usually they try to pressure you on signing the deal before they let you go. This was an awesome experience and I would refer Brandon to anyone who is looking at purchasing a new vehicle. More
No pressure but high performance sales staff We arrived one evening with a good idea of the type of vehicle we were looking for and Alan Bell quickly had us in a test drive and provided a lot of We arrived one evening with a good idea of the type of vehicle we were looking for and Alan Bell quickly had us in a test drive and provided a lot of information about options etc. He was very informed and when he couldn't answer a question found someone who could. Was very responsive to what were our concerns and preferences. Friendly, knowledgable and did not pressure us in anyway. Highly recommend him to people looking to buy a car from someone. We bought the car that night. More
ram truck I was looking for a truck and was helped right away and found one that I wanted and was affordable 4x4 ram crew cab with trailer package I was looking for a truck and was helped right away and found one that I wanted and was affordable 4x4 ram crew cab with trailer package More
my chrysler experience I have purchased many cars during my 85 years and i found this one to be one of the finest experiences in my life. thank you I have purchased many cars during my 85 years and i found this one to be one of the finest experiences in my life. thank you More
Awesome Experience I wanted to thank the boys at Southbank Dodge that helped me purchase my new Jeep. They were Kevin and Rami. I can't say enough about how friendly a I wanted to thank the boys at Southbank Dodge that helped me purchase my new Jeep. They were Kevin and Rami. I can't say enough about how friendly and polite they were even though I might have given them a hard time haggling about the pricing. They were both very respectful at every interaction we had. Also, I wanted to say how the business decision for Southbank to be open on Sundays was definitely a selling feature for me. I always found it annoying that car lots were closed on Sundays because I work some Saturdays and this made it difficult to actually find time to speak in person to salespeople at car dealers. My plan was to buy a Rav4 but I hadn't had much time to go and investigate that purchase. I was driving past Southbank one Sunday and saw it was open, drove in the lot and was able to look at the cars. I had never considered purchasing a Jeep but I was thrilled at the choices and options and eventually the price. I have to say I am more than happy with my new car. It runs well, is roomy and I get much better mileage than my previous car. I am having some technological challenges but I know I am able to stop at the dealership any time and Rami will help me out. He is so knowledgeable and well versed about how it all works. More
Very Happy With My Purchase Dyami Dadesky was very courteous and professional in helping us select the vehicle that was right for us. He showed us several models and patiently ex Dyami Dadesky was very courteous and professional in helping us select the vehicle that was right for us. He showed us several models and patiently explained all the features. He negotiated the price to include options that were important to us. When we arrived to pick up our new vehicle, Dyami met us at the door and personally inspected the vehicle with us to ensure everything was to our satisfaction. He introduced us to key personnel at the dealership. Once all transactions were finalized, Dyami requested we contact him if we had any future concerns. This is the first time I have left a dealership with 100% satisfaction with the service and the deal that I was given. Thank you Dyami. Pete L. More
It was a great experience. I was given the freedom I wanted (no pressure) to look about and compare and the service was great. Soleiman went out of his way to find all the answ I was given the freedom I wanted (no pressure) to look about and compare and the service was great. Soleiman went out of his way to find all the answers to my questions and Bruce made sure I was getting the best deal. Its about the trust ... thanks - several weeks later ... still very happy! More
Excellent Customer Service, Great Van I walked into the dealership knowing the vehicle I wanted, and the price I wanted to pay. That having been said, the staff were excellent in making s I walked into the dealership knowing the vehicle I wanted, and the price I wanted to pay. That having been said, the staff were excellent in making sure I had what I wanted. The back office staff did a magnificent job obtaining financing and jumping through a few hoops due to my special circumstances. It was much appreciated. Although I did go over my set dollar limit for payments, the increase was minimal, and the extra options they provided left me knowing I had received great value for my money. Thank you to everyone at South Bank Dodge for their assistance. More