Southbank Dodge Chrysler LTD

Genuine and helpful sales team My experience buying a new 2016 vehicle was a positive one. We got a fair trade on our 7 year old vehicle and a great deal on the new car we purchased My experience buying a new 2016 vehicle was a positive one. We got a fair trade on our 7 year old vehicle and a great deal on the new car we purchased. My husband and I took our time negotiating prices and did not feel pushed in any way with our purchase. More

Great deal and service- took too long to negotiate I purchased a new car from Southbank Dodge recently. Overall, the service is friendly both on the sales and service side. We were able to get a great I purchased a new car from Southbank Dodge recently. Overall, the service is friendly both on the sales and service side. We were able to get a great deal on the car and everyone we dealt with was helpful and patient. We did feel that it took too long to negotiate to the final price and there was unnecessary back and forth, which took much longer than expected. We did end up with a great car, a great deal and we are very happy with our purchase. When we came in the pick up the car both Al and Stan did a great job finalizing the financials and walking us through the functionality of the new car. More

new car purchase, with negative to deal with purchased my new 2015 jeep cherokee and loved my experience. the salesman was down to earth and easy to deal with. Buying a new car has never been a h purchased my new 2015 jeep cherokee and loved my experience. the salesman was down to earth and easy to deal with. Buying a new car has never been a happy time for me with the bad dealings i have had with other companies in the past but i feel well taken care of throughout the whole process at southbank dodge chrysler jeep. finance manager is remarkable and appreciate how he spoke to me and if something was unrealistic, he told me and did not give me any false hopes. Unfortunately I needed to see the service department already and i have only had the car since dec 22nd. That set aside I now know that the service department is just as capable and knowledgeable. what a great team great way to start 2016. More

Very Friendly and curtious felt very welcomed we dealt with Michael Neville he was one of the sales rep he answered all my questions not pushy at all understood what we wanted and what we were w we dealt with Michael Neville he was one of the sales rep he answered all my questions not pushy at all understood what we wanted and what we were willing to pay he met all our expectations ,he had also followed up to see if we where satisfied I would recommend him to anyone I will definitely send all my family and friends his way More

Can't wait to pick up my Durango Thank you Stan for being my guy. He is great from down to getting me my truck to spending time to chat, every time I've gone in for servicing from pa Thank you Stan for being my guy. He is great from down to getting me my truck to spending time to chat, every time I've gone in for servicing from past purchases. He's honesty one of the best sales guys I've dealt with. More

Best price in town Went to 2 other dodge dealerships here in Ottawa ,one in Orleans and one on St Laurent and neither were able to come down on price like Southbank Dodg Went to 2 other dodge dealerships here in Ottawa ,one in Orleans and one on St Laurent and neither were able to come down on price like Southbank Dodge.Also e mailed the dodge dealership in Kanata and told them what I was looking to pay and didn't get return e mail.Polite service,and they will compete for you hard earn dollars.Not sure if Southbank is the largest volume dodge dealership in Ottawa,but from dealing with 4 other Ottawa dealerships ,nobody came close to best price.It was a no brainer,I bought at Southbank Dodge. More

my family has purchased approx 20 vehicles from this dealer Stan Noble is honest and extremely concerned with meeting the clients expectations . He also follows up with you after the sale is complete. Sharon Re Stan Noble is honest and extremely concerned with meeting the clients expectations . He also follows up with you after the sale is complete. Sharon Reid is very professional in helping you choose the right protective packages like undercoating ,glazing etc, More

Personable, knowledgeable, no-nonsense kind of guy . Just made a deal last night with Tyler on a new Trailhawk and had a pleasant experience . From the start he was very accommodating and laid back and a Just made a deal last night with Tyler on a new Trailhawk and had a pleasant experience . From the start he was very accommodating and laid back and at no point did I feel any pressure or typical sales tactics. Instead of trying to force feed us something we didn't want, he asked us for what we were looking for and how to fit the total package within our budget. Great salesman and great staff overall including Ali with the warranty and protection plans. Off to a great start. More

Very good for the first time. Recommend to friends I had the pleasure to buy a used Dodge Journey with very low mileage through Gustavo in November 2015. Gustavo is a knowledgeable courteous, Respect I had the pleasure to buy a used Dodge Journey with very low mileage through Gustavo in November 2015. Gustavo is a knowledgeable courteous, Respectful and warm welcoming me, he listen to my need , and got an excellent deal from him. Best regard to Gustavo. Ibrahim Ibrahim More

Best dealership in Ottawa Amazing customer service. Tyler asked us exactly what we were looking for and exceeded all of our expectations. Had a horrible experience with the las Amazing customer service. Tyler asked us exactly what we were looking for and exceeded all of our expectations. Had a horrible experience with the last dodge dealership we went to and he went out of his way to make up for them. This was by far the best and easiest vehicle purchase, couldn't be happier! Thank you for such amazing customer service, this is our new dealership and will be sending all of our friends your way. More