Southbank Dodge Chrysler LTD
Ottawa, ON
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2,063 Reviews of Southbank Dodge Chrysler LTD
WE WILL BE BACk. My Wife and I, were looking for a bigger vehicle for our growing family, Andreas Bakker (sales consultant) provided excellent guidance to meet our My Wife and I, were looking for a bigger vehicle for our growing family, Andreas Bakker (sales consultant) provided excellent guidance to meet our needs in a vehicle, No pressure environment, he was very understanding to our busy schedules, After test driving several vehicles, We found the vehicle best for our family. Paul Curry (Finance Manager) was great to deal with, very down to earth and very helpful, he made the financial side of the things go very smoothly, no stress. Leaving us feel like our investment was well protected. Looking for a new vehicle? Ask for these two gentleman, they will not disappoint, there dedication to helping you find what you want and making sure you are happy will have you leaving in a new vehicle. Thanks Todd More
Mike Tshilombo had a sore back Mike had a sore back from bending over backwards to make us happy. Mike, Armando and Paul Curry were very helpful. We started out not knowing what we Mike had a sore back from bending over backwards to make us happy. Mike, Armando and Paul Curry were very helpful. We started out not knowing what we wanted. After many times sitting down with Mike Tshilombo and him allowing my husband and myself to give him a hard time, and him not being swayed by some of our demands, keeping a smile on his face the whole time. We were a challenge to the staff and Mike faced our challenges with grace and super service. Yes I would reccomend this dealership and recommend this employee if you want to feel you were special. More
Wonderful experience!!! Gus and Mike got me the deal of the century. Nobody can match them! I had lots of fun and they were both very pleasant to deal with even though I kept Gus and Mike got me the deal of the century. Nobody can match them! I had lots of fun and they were both very pleasant to deal with even though I kept giving Mike a hard time, he still made my dream come true! More
Finding solutions After we walked out the first time.We were called back and Mike helped us find a solution along With Hugh Myers. They were both very friendly and pati After we walked out the first time.We were called back and Mike helped us find a solution along With Hugh Myers. They were both very friendly and patient with us considering how we walked out 3 times and after that a final soLuton was created by both of them witch countered the reasons that made us leave the first times (Just us expecting the Jeep was cheaper then what was the actual market value) and even after that they were compromises that made us more happy with the sale then what we could get at any other dealer. We are very happy on both sides of this sale and we will come back for our next car bringing new adventures More
Repeat Customer Very helpful staff. We will definitely be back! Derek and Paul were very accommodating and knowledgeable. We are presently running 3 Dodge vehicles Very helpful staff. We will definitely be back! Derek and Paul were very accommodating and knowledgeable. We are presently running 3 Dodge vehicles and love them. Jeff and Diana Brouse More
Helpful and Easy I strongly recommend the team at Southbank. They were attentive, thorough and accommodating. The sales team was available to answer any question and i I strongly recommend the team at Southbank. They were attentive, thorough and accommodating. The sales team was available to answer any question and is providing great service after the sale. The finance team was incredibly helpful in figuring out the best fit for me and got everything done in the way I wanted with ease. I just had to sign when it was worked out. More
Great people! Buying a car is never fun for me but Mike Tshilombo has sure worked hard to get me all that I rxpected on the deal. Buying a car is never fun for me but Mike Tshilombo has sure worked hard to get me all that I rxpected on the deal. More
True professionalism in every detail. I truly appreciate Stan going out of his way and meeting with me on his day off. As well, he makes a point of being available at different times early I truly appreciate Stan going out of his way and meeting with me on his day off. As well, he makes a point of being available at different times early or later during the day. This is important for customers Courteous, empathetic, knoledgeable and efficient are some of the qualities I can honestly say describe him well. As a repeat customer after two vans sold by Stan, I can attest to what I have said. 5 stars Stan! Best regards, Elise Leroux More
Great experience We have never experienced such wonderful customer service at a car dealership before, I really didn't know it was possible! Our sales rep (Armando) wa We have never experienced such wonderful customer service at a car dealership before, I really didn't know it was possible! Our sales rep (Armando) was laid-back and super helpful, no pressuring or probing questions that made us uncomfortable; and he really took the time to lay out all our options and didn't try to keep the prices as a secret (like some do). The manager that we dealt with to close the deal (Paul) was very accommodating and really did everything he could to answer our many questions and ensure we were satisfied. I would highly recommend this dealership to anyone looking to purchase a Chrysler/Dodge, and we will absolutely return for any future purchases. More
My experience was fast and efficient! The dealership had so many vehicles to choose from right on their lot. The salesmen were like a team which we loved! Very helpful and efficient. The dealership had so many vehicles to choose from right on their lot. The salesmen were like a team which we loved! Very helpful and efficient. More