Southbank Dodge Chrysler LTD
Ottawa, ON
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2,047 Reviews of Southbank Dodge Chrysler LTD
Sales person I dealt with was fantastic (Jesse Gelineau) Bought a new vehicle, love it, dealt with Jesse in sales, extremely friendly, and laid back and not pushy. The reason for four stars overall was the Bought a new vehicle, love it, dealt with Jesse in sales, extremely friendly, and laid back and not pushy. The reason for four stars overall was the sales manager Dan, was extremely pushy, not friendly, and at times quite rude. Ivan took care of my financing and was extremely friendly, tried to push extended coverage a couple of times, but when I said I was seriously not interested, it never came up again. Delivery of vehicle was extremely fast, and professional, I really appreciated that Jesse took the time to pair my phone, and show me all the features of the vehicle. Overall I would recommend this dealership to anyone interested in a new Chrysler product. More
Great service! I took my vehicle in for front and rear break job. Vehicle was in before 8:00 am and was ready by 01:00 pm. I got an assessment call on the repair r I took my vehicle in for front and rear break job. Vehicle was in before 8:00 am and was ready by 01:00 pm. I got an assessment call on the repair required wit a cost estimate around 09:00 am. Richard C. Gagnon provided great service and he is very professional! More
Salesman service I had great dealings with mike thomas very professional and service was outstanding would recommend mike to everyone that goes in to southbank to ask I had great dealings with mike thomas very professional and service was outstanding would recommend mike to everyone that goes in to southbank to ask for him And for finance see rami great gentlemen to deal with More
Amazing service from start to finish I was in the market for a new truck and decided to visit the Dilawry Dodge dealer on Hunt Club. Needless to say, horrible service and sales tactics th I was in the market for a new truck and decided to visit the Dilawry Dodge dealer on Hunt Club. Needless to say, horrible service and sales tactics that were beyond aggressive. Led to my fiancé and I leaving the dealership and demanding for my keys. The following day I decided to visit Soutbbank Dodge and let me tell you, what an amazing experience. From the minute I walked through the door I was greeted with a smile. Andreij (my salesman) was new to the dealer but he was determined to ensure my experience was nothing but flawless. He spend over an 45 minutes looking for the exact truck I wanted. During the negotiating process, i was greeted by the Sales Manager Bruce which was also nothing but amazing to deal with. Bruce also made sure I got the top price for my trade. Once the deal was completed, I dealt with Chris in finance. Chris was incredibly thourough with his explanations and met every deadline he set out. Long story short, I ended up purchasing a 2017 Dodge Ram Sport and couldn't of asked for a better end to end sales process. Thanks guys, you now have a customer for life! More
very nice people exellent customer service he show you everything you want. superbe j'ai bien aimer leur service et surtout ce des gens souriants et il te repond tous exellent customer service he show you everything you want. superbe j'ai bien aimer leur service et surtout ce des gens souriants et il te repond tous les questions que tu poses. More
Went for oil change Very friendly and helpful. Did not take very long also.Richard was very helpful and courteous. Very nice and comfortable waiting room with lots of ref Very friendly and helpful. Did not take very long also.Richard was very helpful and courteous. Very nice and comfortable waiting room with lots of refreshments. More
Great service and sales! I first became a customer in the 1980's, then I tried a few other dealerships, then I came back! I have been with Southbank Dodge Chrysler consistentl I first became a customer in the 1980's, then I tried a few other dealerships, then I came back! I have been with Southbank Dodge Chrysler consistently since 2002 and they treat me like family. I purchased two PT Cruisers and then a FIAT 500. Altogether, I have purchased 5 vehicles from Southbank. I am always recognized by everyone I deal with, even when I haven't pre-booked a service appointment. So I am not just some random customer, but rather, their valued customer, and as I said, like part of the family. I wouldn't shop anywhere else. More
Friendly Environment, Quality Work at Affordable Prices It was a pleasure dealing with Richard in the service department. Needing repairs done to your vehicle is never a fun experience especially with the It was a pleasure dealing with Richard in the service department. Needing repairs done to your vehicle is never a fun experience especially with the stress of escalating costs. Richard went above and beyond to ensure I received the best possible price for the multiple repairs needed and was more than happy to take the time to answer my many questions. It's not too often that you come across genuine people like Richard who are trustworthy and treat you more like a friend than a customer. This is precisely why I will continue to do business with Southbank Dodge and highly recommend them to others for quality repairs at affordable prices. More
We had a great buying experience with Andrij! We were not really planning on purchasing our Jeep that day. We were going to test try only. Andrij was such a nice, never overbearing salesperson. We were not really planning on purchasing our Jeep that day. We were going to test try only. Andrij was such a nice, never overbearing salesperson. We asked all the questions, went for the test drive and on our way back, our minds were made up. This was the car for us! I am convinced that our decision was made easy because of the great service we had from our salesperson. Great job Andrij!! Everyday that we get in that Jeep, an instant grin comes on our faces! More
Great buying experience! I really enjoyed my first buying experience with Southbank. Jesse, my sales rep, was really attentive to what I was looking for in a vehicle. I never I really enjoyed my first buying experience with Southbank. Jesse, my sales rep, was really attentive to what I was looking for in a vehicle. I never felt pressured or rushed and I walked away feeling really satisfied with my purchase. Very friendly staff all around. More