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Southbank Dodge Chrysler LTD
Ottawa, ON
2,047 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,047 Reviews of Southbank Dodge Chrysler LTD
August 23, 2017
Great Customer Service We purchased a used Nissan Murano from Chris Quade at SBD. Chris was great to deal with not pushy at all and got us a great deal and gave us a fair m We purchased a used Nissan Murano from Chris Quade at SBD. Chris was great to deal with not pushy at all and got us a great deal and gave us a fair market value on our trade. Chris followed up when he said he would and went above and beyond even after the deal was done which is refreshing! Customer service is key and Chris knows that. More
by s willmott
Employees Worked With
Christopher Quade
August 22, 2017
Very pleasant staff. Greg was very knowledgable and if unsure he confirmed rather than guessed. This is a major plus for us. Willing to investigate all our questions and Greg was very knowledgable and if unsure he confirmed rather than guessed. This is a major plus for us. Willing to investigate all our questions and concerns. As for the paperwork just be sure to get it in writing. It prevents misunderstandings. More
by Hisnhers
Employees Worked With
Greg Lamourie, Charbel Nakhle
August 12, 2017
Good experience I have bought a few cars in my 68 yrs and this was the most pleasant buying experience ever.Hasan it was such a pleasure dealing with you you worked s I have bought a few cars in my 68 yrs and this was the most pleasant buying experience ever.Hasan it was such a pleasure dealing with you you worked so hard to get me the deal l wanted ,Rami you were so easy to talk to and work with on the finance part of it. From my initial email from Brianna to the time l drove out of the dealership a week later everyone l came in contact with were awesome people .Hasan and Rami you both are a real asset to Southbank and l hope the owner appreciates you hard work. More
by Walleye22
Employees Worked With
Rami Alzabri, Hasan Wahbeh
August 12, 2017
Jesse will run to get you what you want I went in without an appointment knowing exactly what I wanted. Bruce took all my information and Jesse ran around showing me everything I wanted to s I went in without an appointment knowing exactly what I wanted. Bruce took all my information and Jesse ran around showing me everything I wanted to see. Rami made sure I could easily afford the vehicle I wanted with my budget. I am one happy lady who got everything she wanted thanks to this team!! More
by NewJourneyOwner
Employees Worked With
Bruce Cameron, Rami Alzabri, Jesse Gelineau
August 10, 2017
Repeat Cstomer After purchasing several cars from Southbank, my wife and I find a friendly and welcoming feeling from the people we deal with. Like old friends. After purchasing several cars from Southbank, my wife and I find a friendly and welcoming feeling from the people we deal with. Like old friends. More
by colette
Employees Worked With
Jesse Gelineau
August 08, 2017
Great experience I am 64 years old and for the first time I purchased a vehicle without being pressured. The salesman was very knowledgeable and friendly. We test dr I am 64 years old and for the first time I purchased a vehicle without being pressured. The salesman was very knowledgeable and friendly. We test drive a Cherokee and we were very impressed with the vehicle. Considering the good service, I have to give a 5 stars to everybody I dealt with that day. Like Dan all the staffs was very friendly and knowledgeable. It was a great experience and I will recommend Southbank to anyone. More
by Bob
Employees Worked With
Dean Martin, Christopher Desjardins, Dan Feldman
August 08, 2017
Mike Thomas is a great salesman It was great doing business with Mike Thomas. He answered all our questions and was patient. He made it a great experience when we bought our Dodge Gr It was great doing business with Mike Thomas. He answered all our questions and was patient. He made it a great experience when we bought our Dodge Grand Caravan Stow&Go We would definitely do business with him again Christian and Michelle Turmel More
by Michelle Turmel
Employees Worked With
Mike Thomas
August 07, 2017
A Great Experience. A good calm experience. No hard sale and a fair value given for the trade in of our old vehicle. The pricing of the used vehicle we purchased was grea A good calm experience. No hard sale and a fair value given for the trade in of our old vehicle. The pricing of the used vehicle we purchased was great. It was taken for a cleaning at their expense and the sales consultant "Jesse Gelineau" was kind enough to wish a happy birthday months later and also follow up months later as to the performance and condition of the vehicle. Highly recommended. More
by CarterFamily
Employees Worked With
Jesse Gelineau
August 06, 2017
Great experience buying used. Went to look at two specific vehicles and ended up purchasing a completely different one recommended by our sales rep Rick Slade. Rick was extremely h Went to look at two specific vehicles and ended up purchasing a completely different one recommended by our sales rep Rick Slade. Rick was extremely helpful and genuine throughout the process, he went out of his way from the moment we arrived until we left the lot with the new (to us) vehicle. Would recommend asking for him if your looking for a car there. More
by Jonathan
Employees Worked With
Rick Slade
August 06, 2017
Disrespectful, Aggressive Sales Approach I went here looking to replace my vehicle. They were incredibly pushy. Almost forced me to sign a credit check waver before I even had a vehicle chose I went here looking to replace my vehicle. They were incredibly pushy. Almost forced me to sign a credit check waver before I even had a vehicle chosen. I signed after they insisted it was only a "soft hit", and not a hard one. They showed me a vehicle and then refused to talk numbers with me. They wanted to get a bank approval before even figuring out if it was affordable to me. I ended up demanding to know what rate they could likely get, and stood there in the hallway with them and worked out the payment on my phone calculator. They seemed super annoyed that I wasn't going to allow credit requests within 15 minutes of stepping in the joint, and on a Jeep I wasnt even sure that I wanted! This place tried to strong-arm me, make me flustered and take advantage of me. Don't waster your time getting manupulated into hurting your credit here. TWO DAYS after I ran outta that place, I get a notice from Equifax that there was an inquiry on my accout from these guys. I didn't even have a vehicle chosen or ask them for financing of any sort! These guys are crooks and they'll try to prey on you! I ended up buying at $35,000 Jeep from the Ford dealership down the road and am very happy. More
by Kristen
Employees Worked With
Andrij Kandyba
