South Pointe Toyota

Not a good experience when I gave a call to ask about a car in stock on their website. The sales person told that they can't sell that car as there was no that particular model in other dealerships. Their car in stock on their website. The sales person told that they can't sell that car as there was no that particular model in other dealerships. Their website has this car on stock for sale/inventory which includes vin number, stock number etc. but they won't sell that car which is in stock - very strange. Don't care attitude saying that we got several good reviews and your review or business doesn't matter. Not reliable, Not trustworthy, lack of good customer service that's what I experience from this dealership. More

South pointe toyota is the worse dealership in calgary, there Manger is so rude and loud, their service department lied to me and charged for checking my AC promising that I will be refunded if no leaks fo there Manger is so rude and loud, their service department lied to me and charged for checking my AC promising that I will be refunded if no leaks found but then they said it's passed one year and it not covered More

Just wanted to thank Afsheen Harjee for helping me to buy a 2017 Toyota Corolla. He was extremely helpful, had exceptional Customer Service, and did not pressure me into buying. I got a great price and would a 2017 Toyota Corolla. He was extremely helpful, had exceptional Customer Service, and did not pressure me into buying. I got a great price and would recommend him to anybody! The corolla is an excellent car and I love it!- MK. More

I felt like just a number. In the end I was at least #13 instead of #2 as I was promised. I went to purchase a RAV4-Limited in December 2019, I was persuaded to wait and put a deposit on a RAV4-PRIME (ex instead of #2 as I was promised. I went to purchase a RAV4-Limited in December 2019, I was persuaded to wait and put a deposit on a RAV4-PRIME (expected delivery summer 2020). I was told I was the second person to put down a deposit. I accept covid-19 slowed down production. I initially wanted a Red or Blue model but as of March 2021 *Yes 2021!* I was only offered a white model once. I was always the one having to follow up and at no point did I ever get an update from the sales person Craig Taylor. When I finally got to my whits end in June 2021 and called them out on treating me poorly, I then got a response which said, "You are now our top priority." Having been the #2 person on the list for 18 months, I called another Toyota in the city to ask how many RAV4 Primes had been sold at South Pointe. I found out 12 had been sold and I was only offered 1 of them in white. I advised Toyota Canada, however they only make a note there is no follow up for poor customer service. They made no effort to apologize or even acknowledge how poorly I was treated. Do not trust South Pointe Toyota or Craig Taylor to put you first or even 12th in my case. More

Very disappointed. I made an appointment to test drive and purchase a Toyota that is on their website 3 days ago and it's still there not saying sold. Went there at the right time today. The salesman coul and purchase a Toyota that is on their website 3 days ago and it's still there not saying sold. Went there at the right time today. The salesman could not find it, then told me it sold last night. I came from out of town, he could have advised me. I really doubt it sold last night as he just wanted to sell me a higher priced unit. He told me the one I wanted was a piece of crap, and I should buy a better one from him. What a Dealership scam. More

Our product advisor, Patrick Delaney, found what we were looking for - a 2018 Tacoma with low mileage. Looks & runs like new! He really listened to us & followed through! We are so happy with our purchas looking for - a 2018 Tacoma with low mileage. Looks & runs like new! He really listened to us & followed through! We are so happy with our purchase & would recommend Patrick to anyone looking for service above & beyond. Thanks! More

Just wanted to thank Patryk Arkuszynski and his team at South Pointe Toyota for helping my brother, mother, girlfriend and myself with finding new vehicles. None of us haved owned a Toyota before and think South Pointe Toyota for helping my brother, mother, girlfriend and myself with finding new vehicles. None of us haved owned a Toyota before and think I'll always have one now. Patryk is very understanding, patient and not your typical high pressure sales representative. For service Jesse Farhat is my go to service advisor, he always makes sure I have all my service needs taken care of and I understand what service is being done with each appointment. I would recommend South Pointe Toyota and both Patryk and Jesse to anyone looking for a vehicle or service work done to current vehicles. Thanks again for the unreal customer service guys! More

dealer proposal fake advertising, by far the worst toyota dealer in calgary, submitted an offer with $5100 maxed discount through their website then i got a call that the discount i offered cannot apply in t dealer in calgary, submitted an offer with $5100 maxed discount through their website then i got a call that the discount i offered cannot apply in the vehicle, maxed discount he can only do around $1000. When i said no the person just hanged up the phone. Disappointed because we just purchased last year a new vehicle on this dealership. More

My partner and I were both in the market for vehicles. We both had vehicles to trade in and were both interested in a new Toyota. The salesman took all of our information, was aware of the fact we were We both had vehicles to trade in and were both interested in a new Toyota. The salesman took all of our information, was aware of the fact we were both looking to trade in and purchase. We were told that we would be texted some information later that day re: trade in offers, etc. That was a week ago and we haven't heard a thing. The customer service certainly isn't what I expected when it could have easily been a 2 vehicle sale. Ridiculous. More