Signature Mazda

Replacement Car Walked on to the used lot with a list of 'must haves' but a limited budget. Was introduced to a personable young lady who knew her product well, and Walked on to the used lot with a list of 'must haves' but a limited budget. Was introduced to a personable young lady who knew her product well, and above all, who listened to the needs of a senior. What was anticipated for me to be an anxiety experience evolved into a relaxed, informative and successful search. Thank you Kristin! More

service recall Service department reps make you feel welcome. All were knowledgeable and clear on what I was to to expect. Once completed, the expectations were met Service department reps make you feel welcome. All were knowledgeable and clear on what I was to to expect. Once completed, the expectations were met and the level of professionalizm was maintained throughout. Thank you Signature Mazda Service Team! More

Great service every time! Arash and his team are on top of their game. I purchased the car from Signature in 2012 and have always continued with the service and maintenance wit Arash and his team are on top of their game. I purchased the car from Signature in 2012 and have always continued with the service and maintenance with them. Over the year any issues were dealt with in a timely manner with effective solutions. My car has had no problems and I trust Mazda to keep me safe on the road. More

Great experience I've always gone to the Mazda dealership in Richmond to get my car serviced. They have great customer service. David always gives a detailed explanati I've always gone to the Mazda dealership in Richmond to get my car serviced. They have great customer service. David always gives a detailed explanation of the service and is very helpful when I have questions or don't understand a particular service procedure. More

Excellent, efficient and thoughtful experience Sara Cardona and Chris Collins at Signature Mazda did a great job of providing my wife and I with an excellent buying experience when we purchased our Sara Cardona and Chris Collins at Signature Mazda did a great job of providing my wife and I with an excellent buying experience when we purchased our brand new Mazda3 GT. They kept us informed of when our finance was approved and when the car was ready to collect, all in the same afternoon. I'm hoping that the Service department can match the same levels of service as the Sales side once the need for an oil change arrives! More

Awesome Service! After visiting a few different Mazda dealerships throughout the GVRD in search of our dream car with the options we wanted, a close friend recommended After visiting a few different Mazda dealerships throughout the GVRD in search of our dream car with the options we wanted, a close friend recommended we try Signature. From the moment we walked in, we were treated like family. We were never kept waiting for long, our salesman, Donald, was exceptionally knowledgeable and patient. Danny ensured that we had multiple options to choose from, and Chris was both diligent and entertaining, helping us to feel at ease, knowing the xxxx we went through at some other dealerships. Our only regret was that we didn't just go here right from the get-go. The stress level for both myself and my wife and kids would have been practically nonexistent! More

Excellent annual service of CX-3 providing detailed explanation of the annual maintenance of my CX-3 by the passionate staff, and telling me that my car would be ready in 15 mins by c providing detailed explanation of the annual maintenance of my CX-3 by the passionate staff, and telling me that my car would be ready in 15 mins by call so that i can pick up my car asap, excellent overall More

Absolutely Fantastic! I spend two weeks trying to buy a Mazda at another dealership and gave up due to lack of communications, missed promises and almost never talking to t I spend two weeks trying to buy a Mazda at another dealership and gave up due to lack of communications, missed promises and almost never talking to the same person twice. I called Signature Mazda and I drove off with a new car the same day. They were so down to earth and helpful in every way at Signature Mazda. More

as follows Our sales agent is very enthusiastic, knowledgeable and quite straight forward with the sales. He took us for a test drive and explained different fe Our sales agent is very enthusiastic, knowledgeable and quite straight forward with the sales. He took us for a test drive and explained different features of different cars for us to compare in a none-hurried manner. He even suggest for us to compare to other makes of cars before making our sales. More

Overall good kept well informed of work needing to be done. There was a mix up on the booking (booked as minor service, when needed major service). This was handl kept well informed of work needing to be done. There was a mix up on the booking (booked as minor service, when needed major service). This was handled professionally and a loaner vehicle was provided to compensate for the extra time needed. More