Sherwood Park Hyundai

I am always treated well at this dealership. On my last visit the technician spoke to me after looking at my vehicle. The problem I was having has somehow disappeared for now. Several checks wer On my last visit the technician spoke to me after looking at my vehicle. The problem I was having has somehow disappeared for now. Several checks were made but couldn’t find the problem. Was told to bring it back if problem occurs again. The car wash was an added touch! I found it difficult to make a service appointment and talk to a service advisor in the early - mid morning. Michell and the technician (Alex?) we’re great to deal with. See you on my next visit! More

Awesome service as usual! Very friendly and efficient. I'm always happy with the service here. Very friendly and efficient. I'm always happy with the service here. More

Service area was clean, staff very friendly and helpful regarding my service and other issues we discussed and was resolved in a timely manner regarding my service and other issues we discussed and was resolved in a timely manner More

I brought my vehicle in for warranty work. Michelle took good care of me. Did not take very long I was offered an Uber for transportation. Worked great!! My Tucson is running perfect again� Michelle took good care of me. Did not take very long I was offered an Uber for transportation. Worked great!! My Tucson is running perfect again😊 More

Great service as usual, the team in service is so easy to deal with. The shuttle driver is super nice as well. Always a pleasure to deal here. deal with. The shuttle driver is super nice as well. Always a pleasure to deal here. More

Tony Miceli helped get me into a new vehicle and did so with a great deal of patience and understanding. Kevin Genest worked the numbers and was very helpful in making everything clear and without any pres with a great deal of patience and understanding. Kevin Genest worked the numbers and was very helpful in making everything clear and without any pressure. I've had my vehicles serviced here almost exclusively for the past number of years and I have been very happy with their attention to their work. A great group of people. More

I highly recommend Sherwood Hyundai. Vehicle shopping can be stressful and the staff at Sherwood Hyundai made it smooth and seamless. Ask for Uday and you won't be disappointed. Uda Vehicle shopping can be stressful and the staff at Sherwood Hyundai made it smooth and seamless. Ask for Uday and you won't be disappointed. Uday's a fantastic salesman, he listened to what I was looking for and put the work in to make it happen. He happily answered all my questions and patiently explained when I didn't understand. I'm very pleased with my experience with Uday, and Sherwood Hyundai as a whole. More

I Booked for shuttle then waited for 2hours my ride did not came. They said they washed my car but still super dirty not came. They said they washed my car but still super dirty More

Worst service I have ever received. Would not recommend this dealership unless you would like to get screwed over. Vehicle was towed to the lot in July. No communication unless I called Would not recommend this dealership unless you would like to get screwed over. Vehicle was towed to the lot in July. No communication unless I called. At one point when I called and asked to speak to a manager to get answer I was told no manager would speak to me today. Engine was gone. Hyundai only warrantied parts of the engine with only 138,000km. Picked up my Santa Fe after 4 months… battery was completely dead. It would not hold a charge at all. Had to replace battery in a parking lot as I was stranded with the inability to even the boost the car because it would not take a boost. Technician had to boost each time to move in and out of shop but was not communicated to me during the 4 months nor when I picked it up. When called the dealership , I was told I could have it towed to them and they would replace battery at my charge. Then after replacing battery check engine light came on . The check engine light was my camshaft which they would not warranty after supposedly rebuilding the motor. So within 20 minutes of having possession of my vehicle back after 4 months cost me $2600. The condescending responses by the advisor and service manager was not appreciated. Being without a vehicle for 7 weeks before Hyundai decided to warranty the engine which they didn’t actually do and only rebuilt parts of the engine and being told to just borrow one from a friend and asking the service advisor if he had lots of friends who would just loan a vehicle for weeks on end and being told yes. I’m happy that he has that ability to borrow a vehicle for unlimited timeline from friends but telling your customers that is very inappropriate. Overall lack of communication , condescending attitude and the lack of fixing a vehicle after 4 months with very little communication during the time period of having my vehicle and driving away from this dealership with a vehicle that left me stranded is very disappointing. I would not recommend getting your vehicle repaired or serviced at this dealership nor purchasing a Hyundai in the first place and especially from this dealership. More

Excellent service and support. Friendly and warm environment. Love the lounge and free coffee and tea. Friendly and warm environment. Love the lounge and free coffee and tea. More