Sherwood Park Hyundai

Went in on a Saturday to look for a used car , met up with Darsh , he did a amazing job finding a car for me , .I purchased a Kia Soul and needed it for Monday , they did the inspection and I was on my w with Darsh , he did a amazing job finding a car for me , .I purchased a Kia Soul and needed it for Monday , they did the inspection and I was on my way , did have to come back on Thursday for a new windshield and they detailed it all in 4 1/2 hours looks amazing , once a gain Darsh did a amazing job getting it all completed More

Just purchased a truck from them I had a awesome experience made buying and trading my truck simple and easy Awesome sales people and finance making everything easy KylaRae Smith !! Helped me find t experience made buying and trading my truck simple and easy Awesome sales people and finance making everything easy KylaRae Smith !! Helped me find the truck I wanted and made it happened painless transaction!! Thanks More

If I could give 1/4 of a star I would. Salesman was helpful until it came to price. Yup that’s it. Shows that a car exactly like I wanted was going to be here by month end. Shows me deal Salesman was helpful until it came to price. Yup that’s it. Shows that a car exactly like I wanted was going to be here by month end. Shows me deal he made with another customer that the customer backed out of so the car I wanted was available. Hyundai MRSP is $37K. Tried negotiating a little on price but found they weren’t going below MRSP. Salesman takes my offer to the sales manger and comes back with note from sales manager that the price is $44,000 and there will be no negotiating. Salesman says if I accept MRSP he thinks I can get the deal. I asked him how he thinks he can do that when his boss tells him the price is now $7,000 higher than Hyundai’s MRSP. So we chat a little more, then sales guy tells me he was mistakenly quoting me the wrong trim package even tho he had the correct serial number and the sheet taped to the door showing incoming stock showed correct model and trim package and was the same serial number sales guy had on his work sheet. So in a blink price jumps $7,000. You don’t have to jump into the back seat to get screwed - just walk into this store - and you’re sure to get screwed. More

Buyer beware! Purchasing the vehicle was pleasant and thought we were set until a light came on when as we drove it home. I contacted the dealership immediately Purchasing the vehicle was pleasant and thought we were set until a light came on when as we drove it home. I contacted the dealership immediately who assured me they would look after this first thing the next day. Unfortunately this was not the case. I was assured someone would get back to me the next morning. Nothing. Left a message nothing. Finally late in the day after texting my sales guy we got it towed. Again silence until I once again reached out and several days later was advised I was getting my money back (over $15, 000 paid cash). They were in no rush to call me or return my money. Took me over a week after this to get my refund. They, for whatever reason would not refund the portion I paid on my credit card. But, it does not end there. We had driven the car home so my license plate was on the vehicle. This was to be returned with my refund. It was not. When I inquired. No response. Finally several days later I was advised they can't find it anywhere. When questioned why I have had to initiate every piece of communication I was given excuses~ they were too busy, short staffed, on an on. Funny thing is when I was looking to buy the vehicle Brad had all the time in the world to call and bug me if I had made a decision. My sales person Zack did what he could to assist even trying to get someone to call me. It was pretty sad honestly. This was not his job. All these folks want is your money. They do not respond to calls, emails, texts. More

Easy, respectful and fun to deal with, made my experience and amazing and pleasant one. and amazing and pleasant one. More

Great service provided by my Advisor, Chelsey. My Santa Fe was repaired by the time I required it. Good follow up by Chelsey to ensure everything was ok with the repairs performed on my vehicle. My Santa Fe was repaired by the time I required it. Good follow up by Chelsey to ensure everything was ok with the repairs performed on my vehicle. More

Hi We had our Hyundai Sante Fe in for service, to be honest we were a little skeptical as this dealership has not been great for service advisors in the past However, this time was totally different C honest we were a little skeptical as this dealership has not been great for service advisors in the past However, this time was totally different Chelsea Hall was our service advisor & she was just Excellent to deal with Listened, responded appropriately & you could tell she cares about doing her job the best she can. Very impressed, we will go back for service, but we will be asking to deal with her only. Thank you More