Sherwood Park Dodge Chrysler Jeep Ltd

Great dealership, wonderful people. Everybody was very friendly and helpful. The sales rep, Rob Keneary, manger Jordan Clark, and in the finance dep. Rob Shaw were fantastic in answering Everybody was very friendly and helpful. The sales rep, Rob Keneary, manger Jordan Clark, and in the finance dep. Rob Shaw were fantastic in answering all my questions and made the process of buying my car so easy and enjoyable. I would definitely recommend this dealership for anyone interested in purchasing a vehicle. More

Excellent Customer Service! The person I dealt with in the Service area was amazing! I came in for new winter tires and I did not make an appointment. He was extremely helpful an The person I dealt with in the Service area was amazing! I came in for new winter tires and I did not make an appointment. He was extremely helpful and professional. He assured me he would get my car in as quickly as possible and the next day my car was ready. I did not expect to have excellent service or to have my car back so quickly, especially when I didn't let them know I was coming. Every time I have dealt with anyone from Sherwood Dodge, from buying my car to having it serviced, I have received excellent and efficient customer service. More

Great dealership, great people Everybody was very friendly and helpful they made the car buying process very easy . The finance department was very easy to deal with and I would def Everybody was very friendly and helpful they made the car buying process very easy . The finance department was very easy to deal with and I would definitely recommend this dealership for anyone interested in purchasing a vehicle. More

Almost effortless! We thought we had a deal with another dealership, but they changed the deal at the last minute and weren't interested in negotiating or explaining why We thought we had a deal with another dealership, but they changed the deal at the last minute and weren't interested in negotiating or explaining why things changed. We left there pretty upset, and on a whim decided to pull into Sherwood Dodge on our way home. My wife asked for their most trustworthy and experienced salesperson, and out came Gary Hill. We told him our experience at the other dealership and told him exactly what we wanted. When all was said and done, we actually got pretty much the same deal we were offered at the other place for the exact same vehicle (better color!), BUT this time with a full explanation of how they came up with this deal including how our trade-in was valued. No B.S. along the way which we really appreciated. When we came back the next day to sign all of the paperwork, ALL of the staff were so good with our 2 young children, going out of their way to assure us that our kids were welcome to wander around the showroom and make multiple visits to the fruit & snack table. Jason Hill even set them up with coloring sheets and crayons during the financing part. There were a few hiccups on the way to actually picking the car up, and some seemingly poor advice regarding how to handle the upcoming loan payments for our trade-in. So it wasn't a perfect experience. But Gary listened to everything we had to say and put our minds at ease about purchasing our new vehicle. We will most definitely start at this dealer for our next vehicle purchase. More

BEST DEALERSHIP OUT THERE!!!!!! I've been dealing with Sherwood dodge for a long time now and just recently bought our 3 vehical from there. Dealing with Jordan Clarke was awesome. H I've been dealing with Sherwood dodge for a long time now and just recently bought our 3 vehical from there. Dealing with Jordan Clarke was awesome. He was so helpful in getting me the numbers I wanted. Amanda in financing was amazing in getting me a awesome rate and was a pleasure to deal with. Very mature and professional atmosphere. Would recommend dealing with rob from used sales as he was extremely polite and was happy to assist you in anyway. Great place to buy any vehical from they will treat you like family and get you the best deals out there. Highly recommended. More

Absolutely awesome team employed here. Went in and spoke to Daylan, just had a few simple questions. Ive worked the industry for years, he answered all of them with well-rounded knowledge Went in and spoke to Daylan, just had a few simple questions. Ive worked the industry for years, he answered all of them with well-rounded knowledge and a zero pressure approach. These days that's very appreciated. They were also very helpful with te test drive process, no boring pre planed routs that are boring and short. Had time to get a full proper feel of the vehicle. Appraisal of my current vehicle was done, once again, wth zero pressure to buy. And quite quickly, was given above fair Market value for my trade. Sale was negotiated fair, got me a chunk off window sticker, and a few extras (touch up pen, cargo tray) and was on my way within the day. Finance was also very fast, got me a prime rate and had many options for coverage and protection plans for me to chose from. Rebekah was super sweet and professional in our process of exchanging titles and very through wth all the paperwork needed. Overall incredibly happy with this dealer and would recommend to anyone in the market for a new or used vehicle in sherwood park or surrounding areas! More

Great Customer Service! Gary Hill was absolutely amazing. I was a bit apprehensive when I first came in the dealership to see if I could trade in my vehicle in because of my Gary Hill was absolutely amazing. I was a bit apprehensive when I first came in the dealership to see if I could trade in my vehicle in because of my past experiences but when I met Gary he was very down to earth and approachable. He showed me all the different vehicles that I was interested in and was determined to get me the best deal possible. He had almost all the answers to my questions and explained me all the xxxxxxand cons of the options that were available to me. No gimmicks or nothing. If he didn't have an answer he made sure he found out for me. He made sure that I was totally satisfied with my purchase. I would recommend this dealership and Gary to everyone! Thanks Guys! More

I was told they fixed my jeep, they didn't. I made an early morning appointment to have my Jeep looked at because of an issue with the cabin heat. My jeep never even got looked at that day. They I made an early morning appointment to have my Jeep looked at because of an issue with the cabin heat. My jeep never even got looked at that day. They gave me a loaner to use for the night and it had terrible tires on it for winter driving. The next day I'm told that it's done, they explained what was wrong with it and how they repaired it. When I left the dealership I noticed it was not working. I called to let them know and they offered to give me a loaner for the weekend but considering that their loaner was an accident waiting to happen, I respectfully declined. I have been going to another dealership that has always provided excellent service and has treated me well and even though they are much further to travel, their professionalism is worth the drive. More

Good peaple Gary Hill, Ashley Rodnunsky and the rest of the staff did everything possible to get me into my new vehicle. it was challenging, but they found a way Gary Hill, Ashley Rodnunsky and the rest of the staff did everything possible to get me into my new vehicle. it was challenging, but they found a way to make it happen!!! More

Amazing service I was blown away with the service I received while looking for a used car. I had specific ideas in mind and although a few of them didn't work out, Ga I was blown away with the service I received while looking for a used car. I had specific ideas in mind and although a few of them didn't work out, Gary hill never gave up. He was able to find me an awesome deal and my specific ideas in mind as a young adult who doesn't know a whole lot about cars,Gary was able to answer every question I have with ease and didn't make me feel like it was a dumb question. The receptionist was awesome and very friendly. Ashley the finance person I dealt with felt like a friend. She explained every step to me and put it into terms I could understand. I will definitely recommend this place to anyone More