Sherwood Park Chevrolet

A headache to deal with. Their word is worthless. They’ll lie to you or blow you off. Waste your time and continuously look for the easy way out on their mistakes. Never hear Their word is worthless. They’ll lie to you or blow you off. Waste your time and continuously look for the easy way out on their mistakes. Never heard so many excuses for shotty workmanship after causing $1000s in damage. They look for sympathy for xxxxxxx at their job. They will tell you what you wanna hear then avoid you. Terrible service department. Seems no one is ever around to answer the phone. Only way you’ll get anywhere with this dealership is to be persistent on getting them todo the right thing. Months later and many trips to this dealership finally have our new truck back. Went multiple times because we were told it was fixed and ready for pickup. We would get there a nothing was addressed and it kept gaining new damages. Never had our time wasted more than with this place. For an example one of the times they sent us with the truck, they said take it home and enjoy it. Meanwhile the drivers seat belt wouldn’t even function properly and was a safety concern. If we didn’t say anything they would have happily let us go with several other damages as well. When they finally acknowledged some of the issues we were told everyone has an off day. I could go on forever about how unprofessional, irresponsible, unreliable, lazy and all around how terrible this dealership is. Was definitely the first and last purchase from this place. I do not recommend this place to others and have heard things after the fact of this dealership’s reputation. Only positive I can say is the sales department did a good job but the service department is a joke at best. More

I had my 2016 Equinox serviced on April 21, 2026 at Sherwood Park Chevrolet and had an excellent service call even though it was expensive. My advisor Sandra who is very professional in her position k Sherwood Park Chevrolet and had an excellent service call even though it was expensive. My advisor Sandra who is very professional in her position kept me well informed about the status of my car and made sure my vehicle was serviced great and in a very timely manner. Faith was fantastic making sure I had a ride back home after dropping the vehicle off. Thanking her for the great service. In addition to the servicing, when I went in to pick up the car my interactions with the Guest Services Specialist Lynn was great. She quickly got all my paperwork in order along with my keys and sent me on my way and jokingly put the amount I had to pay into great perspective. Great interactions with everyone I came into contact with. Would definitely recommend getting your vehicle serviced at Sherwood Park Chevrolet More

Ryan is all about getting the sale and did not care about the details or helping after the sale. I had to go to the management team and fight to get all the options I had purchased. Ryan lied to my face but the details or helping after the sale. I had to go to the management team and fight to get all the options I had purchased. Ryan lied to my face but when I provided the texts trail to management, they had to honor the deal. Ryan was so angry, the car was not ready for weeks and it was very dirty on delivery. Micheal was all about upselling warranty products and would not answer my questions. Finally I got tired and contacted other dealers. I saved thousands by going elsewhere. The worst car buying experience I have ever had for an expensive vehicle. Do yourself a favor, skip this salesman and this dealership. More

I had an absolutely outstanding experience with this dealership from start to finish. Nathan was incredible—he was accommodating of my disability and separate illness in a way that felt genuinely though dealership from start to finish. Nathan was incredible—he was accommodating of my disability and separate illness in a way that felt genuinely thoughtful and respectful, not just procedural. He was friendly, personable, and truly kind throughout the entire process. What stood out most was how far he went to make sure I found the perfect vehicle for my needs. I never felt rushed or pressured—just supported. On top of that, Nathan worked hard to ensure I got a great deal, which made the whole experience even better. After my purchase, Harrison went above and beyond by including extra warranties, adding real value and peace of mind to my purchase. This team clearly cares about their customers and takes pride in what they do. I would absolutely buy from them again and highly recommend this dealership to anyone looking for a positive, stress-free car buying experience. More

Fantastic service department! ! The service advisors were awesome and the accommodating very knowledgeable and helpful, Thank you !!!!!!! ! The service advisors were awesome and the accommodating very knowledgeable and helpful, Thank you !!!!!!! More

Had great service from Lynn and Bruce in the Service Department. Looked everywhere to find good fresh DEF for my Denali Ultimate and finally found it at Sherwood GMC and at a good price too! Friendly Department. Looked everywhere to find good fresh DEF for my Denali Ultimate and finally found it at Sherwood GMC and at a good price too! Friendly and very helpful staff! More

Got a bunch of service work done Faith was excellent as well Lynn Service tec. gave a good detail of all the service that was done .Thanks Dawn well Lynn Service tec. gave a good detail of all the service that was done .Thanks Dawn More

Everyone was very professional,courteous and I got the vehicle back ahead of the time that was given to me. vehicle back ahead of the time that was given to me. More