Shaw GMC Chevrolet Buick

Jay made sure that I received the deal on my tires that I was promised. As well he made sure my car was one of the first to be finished. He called me through out the day to let me know how things were going. was promised. As well he made sure my car was one of the first to be finished. He called me through out the day to let me know how things were going. More

Great place to do business with, Stephanie really looks like she enjoys her job and it show's in the way in which deals with her customers. like she enjoys her job and it show's in the way in which deals with her customers. More

We are so fortunate to have Della LaValley as our vehicle sales consultant! I have been a client of hers when she was working back at MacKay Pontiac Buick GMC off of Macleod Trail. For me, finding a dealersh sales consultant! I have been a client of hers when she was working back at MacKay Pontiac Buick GMC off of Macleod Trail. For me, finding a dealership and a sales consultant is extremely important to me. It is a relationship built on trust and honesty so whether you are buying your first vehicle or on your fifth, it really matters! Della has been an amazing service consultant and we will continue to give her our business when it comes time to purchase a new vehicle! When asked, she referred us to an amazing service representative which again is just as important to us as when we are purchasing a new vehicle. We are extremely happy and proud to be a part of the Shaw GMC Chevrolet Buick family. Thank you Della for your continued, amazing and outstanding service! More

My vehicle had started making an intermittant clunking sound.I drove in and while I was looking for service,Paul walked up and asked if he could help...within 5 minutes the van was up on a hoist being che sound.I drove in and while I was looking for service,Paul walked up and asked if he could help...within 5 minutes the van was up on a hoist being checked.....Wpw ....no waiting...and all done in 10 minutes! Talk about fast friendly service!!! The best my wife and I have ever had Thank you Paul!!!! More

This was the BEST car purchasing experiencing i had ever had...The Customer Service that i received from Phil and Jamie were amazing Thank you so much for everything i know what I wanted Phil went out of had...The Customer Service that i received from Phil and Jamie were amazing Thank you so much for everything i know what I wanted Phil went out of his way to take the time with me to find what i was looking for the professionalism from Jamie and Phil were amazing I sincerely appreciate your hard work and time you both put in with me you have great employees that are dependable, knowledgeable and courteous.. Thank you so much... T Pelletier. More

Went in to the dealership to trade in my Chevrolet Cruze and switch to a Chevrolet Silverado. Phil Schmidt and Craig Twa were extremely helpful with all steps of the process. Would definitely recommend this and switch to a Chevrolet Silverado. Phil Schmidt and Craig Twa were extremely helpful with all steps of the process. Would definitely recommend this dealership to friends and family. More

Great to deal with and always reasonable prices always have the answers I need and don't beat around the bush no B.S with those guys have the answers I need and don't beat around the bush no B.S with those guys More

I found that Phil was very understanding of what I was looking for and very accommodating in ensuring that I got the exact truck that I wanted. I realized that I would have to wait a while for one that w looking for and very accommodating in ensuring that I got the exact truck that I wanted. I realized that I would have to wait a while for one that was being shipped from the plant, but he was very honest, let me know that there wasn't a specific "delivery date" and that he would keep me posted, which he did. I feel that Phil helped me pick the best options for my truck, ensuring that I got what I needed and wasn't purchasing something that I didn't. I would recommend the dealership to others, and I would specifically direct them to deal with Phil. The only suggestion I would make, was that it was the financing department that was asking about 3rd party add-ons such as the spray in box liner, undercarriage protection spray etc. and that they were not particularly knowledgeable about the product or whether or not it was applicable to the vehicle being purchased. For example, the spray in box liner, when I asked who supplied it and how it compared to well known brands such as Line-X, I got no real information and when I did receive the "manufacturer" of the product, I could find any information on it, or that the company provided even existed. Additionally they were unaware that the 2014 GMC had the plastic panels on the box which would prevent them from applying there. With the undercarriage spray, I asked about it, and where it would be applied. I was told that the frame and wheel wells would be sprayed. In my many miles off on/off road, I didn't feel that it would do much in the wheel wells other than dampen noise (to which I later found had already been lined at factory and thus would have been completely unnecessary). Additionally when I described how the truck frame was coated in wax, and I didn't understand how it would stick/benefit me in any way... I was told that this would stick better than wax... Obviously missing the point that I was trying to make. I only mention these as areas to improve upon, if someone discusses products that are applicable to my vehicle and can explain/prove how it will benefit me, I am inclined to listen, research, and potentially purchase. When little is known of the product or application, I immediately feel as that it is a poor attempt to gain revenue for no real added value... At least that is how I perceive it. But again, this was the only negative component that I could find and was a small one at that. Overall I was quite pleased with my experience. More

Great service, very helpful, always putting the customer first. Phil did a great job helping me find the vehicle I had in mind as well as locating a truck in my price range first. Phil did a great job helping me find the vehicle I had in mind as well as locating a truck in my price range More

I phoned the dealership to see if they had the product I wanted. They had the product and price I wanted, so I went to the dealership to meet with the salesperson. The salesperson was prompt, courteous, f wanted. They had the product and price I wanted, so I went to the dealership to meet with the salesperson. The salesperson was prompt, courteous, friendly and knowledgeable. She showed me the product, we agreed on a price and we made the deal. More